Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
Filter Reviews by Keyword
By Type
171 Reviews of Gene's Chrysler Dodge Jeep RAM
2018 Ram 3500 Big Ed did a very good job taking care of my though the purchasing process. My only disappointment is that the dealership does not have an agreement Big Ed did a very good job taking care of my though the purchasing process. My only disappointment is that the dealership does not have an agreement with USAA for their car buying service. I believe if they would have this type agreement they would sell many more cars and trucks. More
Quick and worth it Is I have this dealership five stars because the care about there customers and the vehicular they have sold to you. I when in and had terrible credit Is I have this dealership five stars because the care about there customers and the vehicular they have sold to you. I when in and had terrible credit and walk out with good payments and a nice truck if you go it there super nice very friendly and always ask if you need help and if your car is in the shop the give you a ride we’re you need to go which I’ve never seen before so that’s a plus. I will be getting another truck from them one day this dealership is top notch and the very best I’ve been to the sales men are good the dont beat around the Bush there straight to the point. If you can’t afford something they won’t try and sell it to you. Genes thank you for my truck and your loyal service keep it up More
Decent Dealership! I dealt without Genes and these two for quite a while trying to get my complicated deal done in the best way possible. The two sales members I dealt w I dealt without Genes and these two for quite a while trying to get my complicated deal done in the best way possible. The two sales members I dealt with are very receptive, helpful, hard working and very knowledgeable on the product. Would definitely recommend these two sales guys to anyone if interested in anything new or used. More
Friendly,Knowledgeable,competent,patient, Sarah & Victor Every five years Ram has a makeover and I wanted to check it out with no intention of buying. Sarah was on the lot and came over to my truck to see m Every five years Ram has a makeover and I wanted to check it out with no intention of buying. Sarah was on the lot and came over to my truck to see my dog. We started talking about what’s new and different for 2019 and I decided to look at a few models and drove them. In the next few weeks I did my research and took a test drive again in several different models with Victor has Sarah was out of town during the Christmas and New Year holidays. I finally decided that if the numbers were right I would purchase a new Ram truck and trade in my 2014 Ram And I did just that and drove my new truck on 12-31-2018 More
No hassle Friendly people with no hassle. Gave me a price on several vehicles right away without any drama or sales pitches. Made the whole experience very easy Friendly people with no hassle. Gave me a price on several vehicles right away without any drama or sales pitches. Made the whole experience very easy. More
New Truck Thank you Stephen for another great experience! Your help and patience very appreciated! He assisted me find the vehicle that I needed to meet my ne Thank you Stephen for another great experience! Your help and patience very appreciated! He assisted me find the vehicle that I needed to meet my needs, explaining the features and benefits of each until I found the one that fit the mold. More
Thank you for an excellent Experience! What a fantastic customer service team at Gene's! Thank you to all who helped me! The team: Stephen, Adam, Theresa, & Sandra. Be very proud of thi What a fantastic customer service team at Gene's! Thank you to all who helped me! The team: Stephen, Adam, Theresa, & Sandra. Be very proud of this team Gene's! They are truly committed to helping their customers and presenting solutions to the customer's concerns! More
Looking in buying a new car! Went to dealership and test drove a new Jeep Cherokee, was extremely pleased by the way I was treated. Stephen is an exemplary sales person, and ex Went to dealership and test drove a new Jeep Cherokee, was extremely pleased by the way I was treated. Stephen is an exemplary sales person, and explained everything about the new car, he also informed me about possible financing options. Would recommend him as a salesperson anytime.! More
Great customer service. Did a great job to get me in the truck I wanted. Went the extra mile! Thank you so much!! Stephen Fidler did a great job. Did a great job to get me in the truck I wanted. Went the extra mile! Thank you so much!! Stephen Fidler did a great job. More
Terrible customer service, thanks Jason. Absolute terrible customer service. I've taken my vehicle in two days attempting to buy tires and have them mounted and balanced and they sat around w Absolute terrible customer service. I've taken my vehicle in two days attempting to buy tires and have them mounted and balanced and they sat around with their thumbs in their a.... and didn't get the job done. When confronted, Jason (the service rep) was extremely rude and offered no help but an empty promise of getting it done the next day by closing. I would not recommend spending any time or money there. Completely unprofessional and unhonest. More