Gene's Chrysler Dodge Jeep RAM
Fairbanks, AK
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171 Reviews of Gene's Chrysler Dodge Jeep RAM
Jeep trade- Genuine service is rare I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be b I came in a couple of months back and Carlos initiated a conversation on cars. I was impressed with his genuine personality and told him I would be back in January. Flash forward to January- Carlos recognized me the minute I walked into the dealership even though I had changed my appearance and immediately said hello. He walked me through every aspect of the Jeep that I wanted and spent the time- never making me feel rushed. He was professional and very knowledgeable about the features of the Jeep Grand Cherokee that I wanted. When it came down to finance talk, he worked to get me the best deal that I could get with all of the discounts available. If you are in the market for a new deal, Carlos is the one you should see. He works with real integrity and pride in what he does!! More
2015 Chrsyler 300S "Modern Luxury SuperCar" This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be hap This is probably the nicest and most amazing car I have had, and when coupled with outstanding service I got from my salesman Carlos I couldn't be happier. This level of service is probably unheard of at other dealers but here it was about the service of the customer and the pricing that worked for me. Even after the deal was closed making small adjustments to the vehicle per my request to make it more personal for my use were handled on a walk-in basis ad with no issue. If I was going to stay in the area long term couldn't see myself buying anywhere else. Thanks to Carlos and Gene's for not only a great vehicle but a wonderful buying experience. More
Oil change on Jeep. Changed oil. Checked tire pressure, engine coolant, brakes,power steering, transmission, wiper fluid, belts, hoses, wiper blades, lamps, battery, shoc Changed oil. Checked tire pressure, engine coolant, brakes,power steering, transmission, wiper fluid, belts, hoses, wiper blades, lamps, battery, shocks, differential, axle boots, suspension and exhaust system. More
Ram 1500 Rebel Love love love my new truck... Was in and out .. Love it will refer and be back again.. 3rd brand new dodge/Chrysler/jeep vehicle I've bought in last Love love love my new truck... Was in and out .. Love it will refer and be back again.. 3rd brand new dodge/Chrysler/jeep vehicle I've bought in last 10 years. More
Friendly, coutious This was first time for service for me. It was for 3 recall items. Staff were helpful and friendly, called when work was completed. Offered a shuttle This was first time for service for me. It was for 3 recall items. Staff were helpful and friendly, called when work was completed. Offered a shuttle ride More
Friendly people and Great service This is definitely one of my favorite dealerships so far that I've bought a vehicle from. Everyone is super friendly and helpful and Our sales rep, Ca This is definitely one of my favorite dealerships so far that I've bought a vehicle from. Everyone is super friendly and helpful and Our sales rep, Carlos worked with us every step of the process. Got something I could afford and with very little hassle. Professionals at the core. Thanks again! More
Awesome Jim Jim he helped us out and we got what we wanted, and then some. Both trucks are great. Dealership worked with us and made sure we were taken care of. Jim he helped us out and we got what we wanted, and then some. Both trucks are great. Dealership worked with us and made sure we were taken care of. More
So far Genes has been great. Genes accomplished everything they said they'd do to my pickup plus repairs I added to the RO when I dropped off. Not only did they do all the repairs Genes accomplished everything they said they'd do to my pickup plus repairs I added to the RO when I dropped off. Not only did they do all the repairs correctly but they did it in the time they promised. Tymbr and Sonya called and updated about the progress a lot. Everything was great. More
Best/fastest car purchase This purchase was done start to finish in 45 minutes or less with a trade in. I got everything I wanted in the first offer without any negotiations; e This purchase was done start to finish in 45 minutes or less with a trade in. I got everything I wanted in the first offer without any negotiations; extended warranty,GAP,and low interest! Thanks Genes More
Windshield wiper replacement I went in to get my wiper replaced because it had broken. When I went in to the shop, the parts technician got the wiper and replaced it for me. He I went in to get my wiper replaced because it had broken. When I went in to the shop, the parts technician got the wiper and replaced it for me. He also reminded the service writer to check on the Mopar warranty because I had the wipers less than 1000 miles. I had to wait while they checked on this but I was very satisfied with my experience. Always good service from the service writers and parts technicians. Thanks. More