Gary Smith Ford Inc.

Awesome To begin with I usually never write reviews. I ONLY read reviews to get an idea of what i'm getting myself into just as everyone else. However, this r To begin with I usually never write reviews. I ONLY read reviews to get an idea of what i'm getting myself into just as everyone else. However, this recent experience with Gary Smith Ford in Ft Walton Beach required me to make an exception and write a review. I'm a first time car buyer and this first time experience was nothing less than great. The two employees that helped me were the saleswoman Theresa and Steve in financing. Theresa was very attentive. I work in the service industry and I deal with thousands of people a year so I have a great deal of understanding on how to deal with guest and costumers. She understood my situation and preferences and she was very instrumental in ensuring that I would be leaving that same day in a new vehicle. She is the sweetest kindest person you'd ever want to do business with. Prior to arriving at Gary Smith Ford I read the reviews about the Dealership. Noticed a lot of good reviews about Steve. After my experience, those reviews did not do him any justice. He's a really great businessman and really really works to get you the best possible situation available. I thanked him a great deal but I don't think I thanked him enough. Readers if you are skeptical about this Dealership, having second thoughts or simply on the verge, take my advice and go. They will take good care of you. -Darryl More

Excellent service! Seamless purchase. I was in the market for a new ford truck. I met James at the dealer. I was under a time crunch, between appointments. James was very courteous and pr I was in the market for a new ford truck. I met James at the dealer. I was under a time crunch, between appointments. James was very courteous and professional. I left shortly with my 2016 Ford Platinum F250!!! Thanks James!! More

A Courteous and Exceptional Dealership From the minute my husband and I walked into the dealership, I knew we had finally found the right place to buy a car. Every staff member that helped From the minute my husband and I walked into the dealership, I knew we had finally found the right place to buy a car. Every staff member that helped us was very courteous. Tyler Colonna, our sales represennative, was particularly knowledgeable about the vehicle we were interested in, which was a 2010 Toyota Corolla. We had expressed our interest in the vehicle on the phone prior to our visit, and when we arrived, he had the vehicle ready for us to test drive. Mr. Colonna was very friendly and made certain that we walked away with a car that we not only would love, but could also afford as well. In the past, I had always feared the reliability of the vehicles I've owned, but with this car, those fears are gone. This dealership takes particular care of every vehicle that comes onto their lot by checking and replacing all the fluids (e.g., oil, powering steering fluid, etc.), not to mention they put brand New batteries in their cars as well; quite a reassurance for customers like us! We couldn't be more satisfied with our decision to purchase our vehicle through Gary Smith Ford! More

Great car experience At Gary Smith Ford/ James Collette I had went to Hub City first and had a bad experience with Brandon the sales mgr. he treated me like I couldn't buy anything, and then tried getting m I had went to Hub City first and had a bad experience with Brandon the sales mgr. he treated me like I couldn't buy anything, and then tried getting more money from me. Leroy my sales person their referred me to James Collette T Gary Smith Ford. James did an amazing job helping me find my pre owned Certified Ford Escape. Great Job to James Collette More

Great costumer service Theresa Adcock was awesome! She helped me in every way she could. Put me on the right car for me! I would use her again! Theresa Adcock was awesome! She helped me in every way she could. Put me on the right car for me! I would use her again! More

Great experience for young professional! Thanks to Monique Maher and Mr. Hernandez, I was able to get the car I wanted. I was able to finance the new car with their help and will definitely r Thanks to Monique Maher and Mr. Hernandez, I was able to get the car I wanted. I was able to finance the new car with their help and will definitely recommend this lot to anyone I hear is looking for a new car. Thanks again! More

Ford F-150 Tyler I recently purchased a F-150 from Gary smith from Tyler. And I have to say it was one of the best experiences I have ever had. Tyler was extremely pro I recently purchased a F-150 from Gary smith from Tyler. And I have to say it was one of the best experiences I have ever had. Tyler was extremely professional and highly knowledgable. We only came in to look, but ended up purchasing a ford and would never look back. In fact I traded my BMW in, bale cause this truck was better quality. And the service here was an A++ more than BMW itself. Thank you for the amazing service Tyler and Ford, keep it up. More

THANK YOU MS. THERESA! I just bought a 2013 Toyota Tacoma from this dealership and Ms.Theresa was so helpful and made the process so easy. She made sure to get me what I was I just bought a 2013 Toyota Tacoma from this dealership and Ms.Theresa was so helpful and made the process so easy. She made sure to get me what I was looking for and was so sweet. I recommend this dealership to anyone that is looking for a new or used vehicle (: More

Purchased a used F250, great service I purchased a used F250 from this dealership, Monique Maher was the sales rep. She was very helpful through the entire process. I would highly recomme I purchased a used F250 from this dealership, Monique Maher was the sales rep. She was very helpful through the entire process. I would highly recommend her to anyone looking for a new or used vehicle. Steve hernandez handled the paperwork he was very professional and helpful. We stopped at several dealerships and looked at various vehicles, Gary Smith by far had the best and most professional sales reps we dealt with. More

Drew Colon Service Dept. My wifes car lost a cylinder while she was heading to Atlanta. Took to Drew at Service Dept and he arranged for a ride home for her as I was out of to My wifes car lost a cylinder while she was heading to Atlanta. Took to Drew at Service Dept and he arranged for a ride home for her as I was out of town. Received great news that her Mercury Milan was covered under her warranty. Less than 500 Miles left on engine warranty. Drew took great care of keeping us up to date on the repairs and estimated time it would be done. Thanks for your help on this. Kevin Johnston Destin, Fl More