Gary Smith Ford Inc.

first time lease Monique was outstanding. The entire time I was looking for the right auto she stayed with me and made several really good suggestions which I used. Monique was outstanding. The entire time I was looking for the right auto she stayed with me and made several really good suggestions which I used. I feel that because of her I found the right one. So I got it. More

Great customer service This was our first new car buying experience, and Jeremy made it a great one! We were looking at several models and several versions of each, he was v This was our first new car buying experience, and Jeremy made it a great one! We were looking at several models and several versions of each, he was very knowledgeable and very patient as we went through numbers and test drives on multiple vehicles. We ended up with the perfect vehicle for our needs and had a great experience. If anyone is looking for a new or used car in the Ft Walton Beach area, go see "Bull" at Gary Smith Ford!! More

Great Dealership! This was my first buying experience at Gary Smith Ford, Fort Walton Beach, FL. My purchase was a new 2016 Ford F150 SuperCrew Pickup. I was assisted This was my first buying experience at Gary Smith Ford, Fort Walton Beach, FL. My purchase was a new 2016 Ford F150 SuperCrew Pickup. I was assisted by both Salesman Fred Kratt and Internet Sales Director Jim Kempton. I would highly recommend both of these guys to anyone looking to purchase a Ford. I would also comment that the entire Gary Smith staff from the front desk to finance manager, they all were professional and upbeat. I would rate my overall buying experience 5 stars. Ed Henry Destin, FL More

THIS PLACE ROCKS I came by just to look at a car I was interested in, one that I have always wanted but could never afford in the past. By the end of the day I owned m I came by just to look at a car I was interested in, one that I have always wanted but could never afford in the past. By the end of the day I owned my dream car. My salesperson Rich Gafford was very friendly and helpful and answered all my questions HONESTLY. He didn't treat me like a clueless female like I have dealt with in the past at other dealerships, and I appreciated that. He was also willing to bend over backwards and do whatever it took to get me in that car, that day. The car was in excellent shape for being used and the price was unbelievably good. I couldn't pass it up. The finance manager John Knight was also extremely helpful and humorous and very patient with my questions as he explained every single document in great detail to make sure I understood everything before signing them. Both of these guys did everything they could to get me into my dream car, they took the time to make sure everything was in order and perfectly executed and there were no unpleasant surprises. They gave me a very reasonable price on my trade-in. I am more than satisfied. Rich even put some gas in the car for me before I left, and took a picture of me with his own cameraphone and sent to me, even replied to a question I had after hours. I did not expect any of that and it was very much appreciated. The entire experience was very smooth and expedited quickly. I would definitely recommend the services of Gary Smith Ford, Rich Gafford and John Knight to all my family, friends, and clients. You guys have earned a loyal customer. As a local small business owner, the word certainly will get around town how wonderful this place is and what a treasure they have in their employees. Give those two fellas a raise. :) Sincerely, a very happy customer!! I love my new hot rod convertible!!. Margaret Giles, at Magnolia Salon, Fort Walton Beach, FL. More

Completely satusfied I have leased or bought a car at Gary Smiths for the past 15 years. George Pardalis is a professional salesperson & a pleasure to work with. He follow I have leased or bought a car at Gary Smiths for the past 15 years. George Pardalis is a professional salesperson & a pleasure to work with. He follows up after the sales & takes care of me for the duration of the sale or lease. The whole dealership is custermer friendly , especially service department where Andy Tompitch takes great care of service needs?? More

Great customer service Monique, Joe, and John Knight Went above and beyond to help us get into the car we wanted for the payments we wanted. They were exceptional! I would Monique, Joe, and John Knight Went above and beyond to help us get into the car we wanted for the payments we wanted. They were exceptional! I would recommend for everyone looking to a car to come to gary Smith Ford!! More

Awesome Experience I had been looking for a Nissan Altima that was priced at a reasonable price for sometime. Found my perfect cash car here at this dealership. 2007 Nis I had been looking for a Nissan Altima that was priced at a reasonable price for sometime. Found my perfect cash car here at this dealership. 2007 Nissan Altima for 3,000. More

Great customer service James Collette sold us out Certified Pre-Owned 2013 Ford Explorer. He did an excellent job, which made the car buying process quick and smooth. I have James Collette sold us out Certified Pre-Owned 2013 Ford Explorer. He did an excellent job, which made the car buying process quick and smooth. I have no complaints about his customer service. My only complaint is that there were a few minor problems with the car that we noticed within a day of buying it (notbing that effected the engine). James was quick to take care of those problems, but the service department was extremely slow and did not keep us updated on when the special part replacements were coming in. Other than the slow service department, which had nothing to do with our salesman, our experience was wonderful with James, and would recommend him to anyone that wanted to purschase a Ford. More

New ford f-150 I went in to look at trucks to purchase for my husband, who was deployed at the time, as a surprise. I walked in and the exact truck I've been searchi I went in to look at trucks to purchase for my husband, who was deployed at the time, as a surprise. I walked in and the exact truck I've been searching for was on the showroom floor! It was meant to be. Tyler Colonna was my salesman and he took me for a test drive and was very knowledgable about the vehicle. I came back in and sat down with him and worked out some numbers we were both happy with and started the paperwork. As I said before, it was a surprise Christmas present for my husband and everyone at the dealership were such a huge help in providing the right steps to keeping this under wraps. He returned home on December 23 and I gave it to him on Christmas Eve and it couldn't have gone better. Tyler called to see how it all went and it was fun to tell the story and show the video. We also took the truck back for a full detail cleaning after the new year, compliments of Gary Smith detail department. Great experience, great service and a great vehicle!!! Thank you to everyone involved at the dealership and especially to Tyler!!! More

Painless, quick experience Besides getting my insurance situation handled, this was the quickest car transaction I've ever had. Lex helped right from pulling into the lot to che Besides getting my insurance situation handled, this was the quickest car transaction I've ever had. Lex helped right from pulling into the lot to check everything out, to right when I pulled out. Beautiful Ford American car with a great rate. Lex was very helpful and so was the finance rep, I believe his name was John. I'm Glad we stopped at Ford! More