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Garden Grove Kia

Garden Grove, CA

4.7
3,629 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,629 reviews

March 05, 2025

Super happy with this place and ET, Aldo, and Chad. Always the best to work with More

by froggyvillanueva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Garden Grove Kia responded

Happy Garden Grove Kia customers make us happy! Thank you for sharing this praise for ET, Aldo, and Chad.

March 04, 2025

I had an appointment scheduled for 8am to check the interior ambient lighting and noticed I was close to my scheduled oil maintenance. I asked Wblesther if they would be able to perform the scheduled More

by elberts_rx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia were able to accommodate your maintenance needs so efficiently. Thanks for sharing your experience, and we look forward to assisting you again in the future!

March 04, 2025

I had a strong feeling knowing which car I wanted when we pulled into Kia. One of the sales associates, Abraham Choi, came out to meet us when we arrived (without an appointment). He asked what we were looki More

by B.Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Choi
Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that Abraham and Aldo made your experience at Garden Grove Kia so pleasant and efficient. It's wonderful knowing they provided the friendly service you were looking for. We look forward to welcoming you back when it's time for your daughter's first car!

March 04, 2025

My experience was good My only complaint would be when someone is co signing have a separate form for that applicatiant to fill out. Very confusing information when it's all on the same form and a huge wa More

by christinemomjcm51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Garden Grove Kia responded

Thank you for sharing your feedback with us. We're glad to hear that overall, your experience at Garden Grove Kia was positive and we appreciate the suggestion regarding co-signer forms as we continually strive for the best customer service possible. Please reach out if you need anything else, and happy driving!

March 04, 2025

Josh was a pleasure to work with. This company will be losing a valuable resource when he joins the Highway Patrol! :) More

by miskahox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear that Josh made your experience at Garden Grove Kia a memorable one! Thanks for sharing your feedback!

March 04, 2025

Free coffee, water, and seating area was clean and quiet. There are electrical outlets and phone chargers available. Overral, happy with the service. More

by stopspazzing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Mar 04, 2025 -

Garden Grove Kia responded

We're delighted to hear you enjoyed the amenities and service at Garden Grove Kia! It's great knowing our efforts in providing a comfortable environment made your visit pleasant. Thanks for sharing your experience with us!

March 04, 2025

Elmer was very helpful and professional. There was no pressure while answering all our questions and allowing us to make the best decision for our family. More

by ANDREWMADISONEVANS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer
Mar 04, 2025 -

Garden Grove Kia responded

Andrew, we're pleased to hear that Elmer provided a helpful and pressure-free experience at Garden Grove Kia. Thank you for sharing your positive feedback!

March 04, 2025

great overall excellent customer service great job great personnel, great team work great overall work More

by nancydelira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther Espinosa
Mar 05, 2025 -

Garden Grove Kia responded

Nancy, thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided excellent service. We appreciate your support and look forward to serving you again in the future!

March 04, 2025

I am very satisfied with the service at Garden Grove Kia! Luis Mendoza is the best! More

by mlstevens8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 05, 2025 -

Garden Grove Kia responded

We appreciate the stellar review for Luis here at Garden Grove Kia!

March 03, 2025

Luis was very helpful when I brought in our Carnival for the 30K service. He helped make it a quick and easy experience. I appreciate all his help! More

by derekdavidwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 03, 2025 -

Garden Grove Kia responded

Derekdavidwilson, we're delighted to hear that Luis made your 30K service visit a breeze at Garden Grove Kia. Thank you for sharing your experience with us!

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