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Garden Grove Kia
Garden Grove, CA
2,838 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,838 reviews
May 13, 2024
Given the fact that I haven't bought a car from a dealership in 25+ years, ET and Giovanni went above and beyond to help me feel at ease. I would 100% recommend GG Kia. dealership in 25+ years, ET and Giovanni went above and beyond to help me feel at ease. I would 100% recommend GG Kia. More
by c.chaffin
Verified CustomerEmployees Worked With
Helpful May 12, 2024
My experience with buying a car from Kia and Javier was surprisingly painless. There was some negotiating and then we came to an agreement within a couple days. surprisingly painless. There was some negotiating and then we came to an agreement within a couple days. More
by prcostello1
Employees Worked With
Javier
May 11, 2024
Dealership could not replicate my issue of overheating engine. Three weeks prior to the dealership. Did my oil change and recommended service for 15k miles. I noticed since my oil change, my engine has be engine. Three weeks prior to the dealership. Did my oil change and recommended service for 15k miles. I noticed since my oil change, my engine has been running hot as well as the oil. The engine also doesn’t cool down as quick as it yust to. This car is only a year old and I shouldn’t be stressing over the engine. I feel like the dealership didn’t even try to see what is causing the issue since they couldn’t replicate it. I pay attention to my car and I know something is not rite. Now I’m worried and stressing every time I drive hoping another engine overheating sign is going to pop up. More
by Ron Diaz
Employees Worked With
Jeremy service dept
May 11, 2024
This is the only KIA dealership/service department I have gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wai gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wait too long in the waiting room for the completion of the work. On my most recent service, I was assisted by Jeremy Fox. More
by maureenflynnbecerra
Employees Worked With
Jeremy Fox
May 09, 2024
Although the services are expensive, it’s worth securing my warranty. Chris was my service rep very friendly very quick and insured. My car got a wash even. The only thing I would prefer is that their price my warranty. Chris was my service rep very friendly very quick and insured. My car got a wash even. The only thing I would prefer is that their prices not be so high just to secure that my warranty does not get voided More
by toni.doornbos
Employees Worked With
Javier
May 09, 2024
Awesome dealership! We love our new Telluride. Cory took care of us all the way through the process and treated us like family. Best experience picking up a new care eve We love our new Telluride. Cory took care of us all the way through the process and treated us like family. Best experience picking up a new care ever....fast, friendly, and fair. We'll be back for sure. More
by CHADNELSON808
May 07, 2024
Really easy process, great people no issues, would definitely come back and purchase another vehicle:) definitely come back and purchase another vehicle:) More
by CARLA R
Employees Worked With
