Emetrio (E.T.) Torrez
Emetrio (E.T.) Torrez at Garden Grove Kia
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Emetrio (E.T.) Torrez

Sales & Leasing

Garden Grove Kia

13731 Harbor Blvd
Garden Grove, CA 92843

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4.9
144 Reviews
4.9

144 Reviews

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144 Reviews of Emetrio (E.T.) Torrez

May 13, 2024

Dealership Rating
Employee Rating

Given the fact that I haven't bought a car from a dealership in 25+ years, ET and Giovanni went above and beyond to help me feel at ease. I would 100% recommend GG Kia. More

by c.chaffin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Garden Grove Kia responded

It's great to know that ET and Giovanni were able to make your car-buying experience comfortable after such a long time. Thanks for recommending Garden Grove Kia!

May 01, 2024

Dealership Rating
Employee Rating

Our experience at Garden Grove Kia exceeded our expectations. They were knowledgeable, patient, efficient, and friendly. We didn’t feel pressured and they did everything they could to meet our need More

by JBREGANDWHITE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

May 01, 2024

Garden Grove Kia responded

We're delighted to know that your experience at Garden Grove Kia was outstanding and exceeded expectations. We always aim for a pressure-free environment while meeting our customers' needs. Thanks for the review!

April 14, 2024

Dealership Rating
Employee Rating

We had a wonderful experience in this dealership. It was very clean and welcoming, and the dealer that we spoke to., ET, Was very professional and made our experience perfect. More

by PEREZDANIELM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Garden Grove Kia responded

We're delighted to know you had a wonderful experience at Garden Grove Kia and found our dealership clean and welcoming. It's great that ET was able to assist in making your visit perfect! Thanks for the positive feedback!

April 05, 2024

Dealership Rating
Employee Rating

I had a great experience with Emetrio ET Torrez. His knowledge about the car features made a fast purchase transaction. Approval time was OK. Total time was less than 2 hours. Great price. I am very More

by Diego Bedoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Garden Grove Kia responded

Diego, we're glad to know Emetrio was able to assist you efficiently and knowledgeably at Garden Grove Kia. We appreciate your feedback and hope you enjoy your new car!

March 12, 2024

Dealership Rating
Employee Rating

Always great service. I work for Kia and that is where I recommend my friends and family go to More

by SAMCAM13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Mar 12, 2024

Garden Grove Kia responded

We're glad you've enjoyed working with us, Sam! We appreciate your recommendations and look forward to seeing you and your loved ones for another great visit to Garden Grove Kia!

March 05, 2024

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Employee Rating

We had an excellent sales man and the manager was very insightful and helpful on finding the right vehicle for my big expanding family. More

by CAMPBELL.SAMARAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke, Mike Mosier

Mar 05, 2024

Garden Grove Kia responded

We're delighted to know our team at Garden Grove Kia was able to assist in finding the perfect vehicle for your growing family! Thank you for sharing this wonderful feedback. Safe travels!

February 21, 2024

Dealership Rating
Employee Rating

The representatives are always so helpful and communicative. I appreciate the care and attention they give to my questions and myself. More

by mariahpriscilla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Gustavo

Feb 21, 2024

Garden Grove Kia responded

Mariah, we're delighted to know that our team at Garden Grove Kia has been helpful and attentive. We always strive to provide the best service possible - thanks for your kind words!

February 20, 2024

Dealership Rating
Employee Rating

ET was amazing and it was great experience. i would recommend et to anyone looking to lease or purchase a car More

by DIEGO-SOTO16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2024

Garden Grove Kia responded

Diego, we're delighted to know that ET provided an amazing experience at Garden Grove Kia! Thanks for recommending us, we appreciate your support. Enjoy your new ride!

February 03, 2024

Dealership Rating
Employee Rating

The sales process was quick and easy. They were helpful and took care of my needs without any of the normal sales xx. More

by SAULRAMIREZ45
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Clarke

Feb 05, 2024

Garden Grove Kia responded

Saul, we're glad to know your experience at Garden Grove Kia was quick and easy. We always aim for a hassle-free process! Thanks for the review.

February 01, 2024

Dealership Rating
Employee Rating

Good customer service friendly environment good hospitality safe clean facilities l would recommend this location for all Kia dealers and more More

by mamandonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2024

Garden Grove Kia responded

We appreciate your positive feedback and recommendation! It's great to know you enjoyed our customer service, friendly environment, and clean facilities at Garden Grove Kia. Thanks for choosing us!

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