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Garden Grove Kia

Garden Grove, CA

4.7
3,625 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,625 reviews

March 17, 2025

Quick and easy service. Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! More

by justjake22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Mar 17, 2025 -

Garden Grove Kia responded

Jake, we're delighted to hear that Jeremy provided you with such great service at Garden Grove Kia. We hope the car wash voucher comes in handy on a sunnier day! Thanks for sharing your experience!

March 16, 2025

Literally the best service out of most dealerships in the area. Gave facts, reasonable discussions, and overall great customer service from everyone that I spoke with. 10/10 great and amazing team. Super tha More

by Kelsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda, Kenny Seo
Mar 17, 2025 -

Garden Grove Kia responded

Kelsey, we're delighted to hear that Elmer and the team at Garden Grove Kia provided you with such excellent service. Enjoy your new car, and thank you for choosing us!

March 15, 2025

Had an excellent experience at Garden Grove Kia. Juan Campos was very professional and provided excellent customer service. More

by dmejiamba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Campos
Mar 16, 2025 -

Garden Grove Kia responded

We're delighted to hear about your excellent experience with Juan Campos at Garden Grove Kia! Our team is committed to providing top-notch service, and it's great to know we hit the mark. Thank you for choosing us!

March 15, 2025

Jeremy was my customer service rep. Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he w More

by catraeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Customer Service
Mar 17, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such a welcoming and efficient experience at Garden Grove Kia! It's great to know you felt comfortable and well taken care of. We look forward to seeing you again for future visits!

March 14, 2025

Very happy with their car service! Quick, friendly service and truly care about the customer. More

by imeldahernandez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia and for your business. We are grateful to have you as a customer!

March 14, 2025

Luis took grate care of me and was extremely professional. Thanks to him my experience was a good one and I’ll be back because of that. More

by Ron Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 14, 2025 -

Garden Grove Kia responded

Ron, we're delighted to hear that Luis provided you with such a positive experience at Garden Grove Kia. We look forward to welcoming you back in the future!

March 14, 2025

Chris was very communicate and helpful during my service. He provided timely updates and demonstrated excellent customer service More

by krause.savannah
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 15, 2025 -

Garden Grove Kia responded

Savannah, we're delighted to hear that Chris provided excellent service during your visit to Garden Grove Kia. Thank you for sharing your experience with us!

March 14, 2025

Very good and professional service. Fast from the moment of the appointment scheduled to the moment I picked my car up. More

by bertechoperations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox / Alexis Rodriguez
Mar 15, 2025 -

Garden Grove Kia responded

We're delighted to hear that you experienced fast and professional service at Garden Grove Kia! Thank you for sharing your positive feedback with us. Safe travels in your vehicle!

March 13, 2025

Enjoyed my first visit to Kia of Garden Grove. My service writer, Jeremy, was top notch and got all of my issues resolved so incredibly quickly! I always dreaded going to dealerships but absolut More

by suezq4u_92886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service and Eric Hardin
Mar 14, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that Jeremy provided top-notch service and made your visit a positive one. We appreciate the recommendation and look forward to serving you in the future!

March 13, 2025

The whole process was seemless. Corey was amazing start to finish! He understood my needs and got me in the vehicle I both needed & wanted. I'm very appreciative of his help! More

by emorales4077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Garden Grove Kia responded

We're delighted to hear that Corey provided such excellent service and made your experience seamless at Garden Grove Kia! Thank you for sharing your positive feedback, and enjoy your new vehicle!

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