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Garden Grove Kia
Garden Grove, CA
3,675 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,675 reviews
February 06, 2025
Rebecca the sales rep was very friendly, Cory the manager was professional, and Fatima the finance gal was funny. They let me walk in right as the doors were closing, they made the car buying process easy! was professional, and Fatima the finance gal was funny. They let me walk in right as the doors were closing, they made the car buying process easy! More
by d_galvan113
Verified CustomerEmployees Worked With
February 05, 2025
Aldo, Chad, and Kenny provided a great experience. They answered all my questions and were very accommodating. They also made sure my car was ready to go and the forms were ready to sign a couple of d They answered all my questions and were very accommodating. They also made sure my car was ready to go and the forms were ready to sign a couple of days after my initial visit. I highly recommend them. More
by NewKiaDriver
Employees Worked With
February 05, 2025
They showed an attitude of putting the customer first. They worked to get me the best deal possible. They never seem to tire or get frustrated working with me. They just keep smiling until I was satisfied They worked to get me the best deal possible. They never seem to tire or get frustrated working with me. They just keep smiling until I was satisfied. More
by trendset
February 05, 2025
Extremely honest! I negotiated my lease over the phone and when I arrived at the dealership they kept their word and we finished signing all the paperwork very very fa I negotiated my lease over the phone and when I arrived at the dealership they kept their word and we finished signing all the paperwork very very fast, out of there in about an hour. More
by Sherry
February 05, 2025
A very pleasant experience our salesperson, Andrea, and with the finance department. We will be returning customers. with the finance department. We will be returning customers. More
by SCOTTLEWAN
Employees Worked With
February 05, 2025
Sales rep was great "Elmo" and would work with him again in the future. Very straight forward communication and he worked the numbers to try and give me a good deal. We walked away happy. However, there was in the future. Very straight forward communication and he worked the numbers to try and give me a good deal. We walked away happy. However, there was miscommunication with the finance team which caused some anxiety and stress. We got it sorted out, but I'm dinging one star for that experience. They did a great job in the front, I expected a even better experience in the back and was surprised when I didn't. I still recommend this place and definitely go see Elmo if you want a fair deal. More
by md91101
Employees Worked With
ELMO
February 04, 2025
Jeremy is the absolute best at what he does. Honest and straightforward. Great communication. Highly recommend. Honest and straightforward. Great communication. Highly recommend. More
by ALEXFOLKEN
February 03, 2025
They gave us the best deal out of all the other Kia dealerships. They responded quickly with all our questions and requests. dealerships. They responded quickly with all our questions and requests. More
by garmunkoo
Employees Worked With
