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Garden Grove Kia

Garden Grove, CA

4.7
3,665 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great ...
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,665 reviews

February 25, 2025

CHAD AND JUAN WERE THE ABSOLUTE BEST TO WORK WITH! !! THE BEST CUSTOMER SERVICE EVER! SO HELPFUL AND FRIENDLY. CHAD WENT ABOVE AND BEYOND TO GET ME THE EXACT CAR I WANTED WITH ALL OF EXTRAS. JUAN WAS More

by JODYREYGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JUAN
Feb 26, 2025 -

Garden Grove Kia responded

Jody, we're delighted to hear that Chad and Juan provided you with exceptional service at Garden Grove Kia! It's fantastic they could assist in getting you the perfect car. Enjoy your new ride!

February 25, 2025

I took my wife's Telly in today for it's 1 year service. It was the fasted most efficient appointment I think I've ever had. I waited in the lobby having a couple cups of coffee while doing some reading. More

by DaSwede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox in Service
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that your service experience at Garden Grove Kia was efficient and enjoyable! It's great to know you appreciated the quick turnaround and our amenities. Thank you for the 5-star rating, we look forward to serving you again in the future!

February 25, 2025

I was truly impressed. It is often like pulling teeth to get information about financing. The team (especially Josh) was extremely helpful. More

by MCATMULL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that Josh and the team at Garden Grove Kia made your financing experience smooth and informative. Thank you for sharing this positive feedback!

February 24, 2025

Very helpful workers at this Kia dealership. They are also very quick with the services they provided at this location. More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Feb 24, 2025 -

Garden Grove Kia responded

Jimmy, we're jazzed to hear that our team at Garden Grove Kia provided you with quick and helpful service. Thanks for the great feedback!

February 24, 2025

Web Espinoza was great. He explained everything in detail and kept us informed with phone calls. Thank you. More

by Luvtheeangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Feb 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided such detailed and attentive service at Garden Grove Kia. Thank you for sharing your experience, and we're here if you need anything else!

February 24, 2025

I did not purchase my Kia Sportage from Garden Grove however, they were very kind and careful with my one-year-old car. Very fast and well organized, thank you Web!!! More

by jlongshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Feb 24, 2025 -

Garden Grove Kia responded

We're pleased to hear that our team at Garden Grove Kia provided you with fast and organized service for your Kia Sportage. Thank you for the kind words and trust in us!

February 24, 2025

Polite and quick! Far better experience than the other dealership off the 605 FWY which I will never go to again! More

by tinathomson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
WEB did a great job!
Feb 24, 2025 -

Garden Grove Kia responded

Tina, we're delighted to hear you had a positive experience with us at Garden Grove Kia! Thank you for choosing our dealership and sharing your feedback.

February 24, 2025

Luis was super friendly and helpful. Had to to do extra work and call warranty because they didn’t do their part right More

by Nodaknate51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 25, 2025 -

Garden Grove Kia responded

We're glad to hear that Luis went above and beyond to assist you at Garden Grove Kia. Thank you for sharing your experience, and we're here if you need anything else, Nate!

February 24, 2025

I was completely satisfied with the assistance I received from Christopher. He was efficient, pleasant, and patient in answering my questions. More

by DMALAMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided efficient and pleasant assistance during your visit to Garden Grove Kia. Thank you for sharing your positive experience with us!

February 22, 2025

Our sales woman (Najwa) was amazing, she was very helpful and even delivered our car on her day off. I was very sick and was not able to meet with her when she dropped the car but she walked my wife through More

by kirklmyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najwa
Feb 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Najwa went above and beyond for you at Garden Grove Kia, even delivering your car on her day off, Kirk. It's great to know she provided such helpful service during a challenging time. Thank you for sharing this wonderful feedback!

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