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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,646 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,646 reviews

February 24, 2025

Very helpful workers at this Kia dealership. They are also very quick with the services they provided at this location. More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Feb 24, 2025 -

Garden Grove Kia responded

Jimmy, we're jazzed to hear that our team at Garden Grove Kia provided you with quick and helpful service. Thanks for the great feedback!

February 24, 2025

Web Espinoza was great. He explained everything in detail and kept us informed with phone calls. Thank you. More

by Luvtheeangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
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Feb 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided such detailed and attentive service at Garden Grove Kia. Thank you for sharing your experience, and we're here if you need anything else!

February 24, 2025

I did not purchase my Kia Sportage from Garden Grove however, they were very kind and careful with my one-year-old car. Very fast and well organized, thank you Web!!! More

by jlongshow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
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Feb 24, 2025 -

Garden Grove Kia responded

We're pleased to hear that our team at Garden Grove Kia provided you with fast and organized service for your Kia Sportage. Thank you for the kind words and trust in us!

February 24, 2025

Polite and quick! Far better experience than the other dealership off the 605 FWY which I will never go to again! More

by tinathomson72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
WEB did a great job!
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Feb 24, 2025 -

Garden Grove Kia responded

Tina, we're delighted to hear you had a positive experience with us at Garden Grove Kia! Thank you for choosing our dealership and sharing your feedback.

February 24, 2025

Luis was super friendly and helpful. Had to to do extra work and call warranty because they didn’t do their part right More

by Nodaknate51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 25, 2025 -

Garden Grove Kia responded

We're glad to hear that Luis went above and beyond to assist you at Garden Grove Kia. Thank you for sharing your experience, and we're here if you need anything else, Nate!

February 24, 2025

I was completely satisfied with the assistance I received from Christopher. He was efficient, pleasant, and patient in answering my questions. More

by DMALAMEN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Feb 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided efficient and pleasant assistance during your visit to Garden Grove Kia. Thank you for sharing your positive experience with us!

February 22, 2025

Our sales woman (Najwa) was amazing, she was very helpful and even delivered our car on her day off. I was very sick and was not able to meet with her when she dropped the car but she walked my wife through More

by kirklmyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najwa
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Feb 24, 2025 -

Garden Grove Kia responded

We're delighted to hear that Najwa went above and beyond for you at Garden Grove Kia, even delivering your car on her day off, Kirk. It's great to know she provided such helpful service during a challenging time. Thank you for sharing this wonderful feedback!

February 22, 2025

Our Sales Person Juan was Great and very professional throughout entire purchase of our new vehicle. More

by guillermoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Feb 24, 2025 -

Garden Grove Kia responded

It is gratifying to hear that you had a positive experience with Juan and the team! Thank you for choosing Garden Grove Kia and for sharing your support. Safe travels ahead!

February 22, 2025

All of the communications were seamless and great. I felt well treated and valued! I’m really appreciative of them! More

by garrett.kolanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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Feb 24, 2025 -

Garden Grove Kia responded

Garrett, we're delighted to hear that you felt valued and appreciated during your experience with us at Garden Grove Kia. Thank you for the kind words!

February 21, 2025

Sam is great--totally honest and helpful. He responded to my every concern, even answering questions on his days off! He made the whole process a delight. Kudos to Garden Grove for havin More

by CLUTENBACHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Garden Grove Kia responded

We're delighted to hear that Sam provided such honest and helpful service at Garden Grove Kia! It's fantastic to know he made the process enjoyable for you. Thank you for recognizing his dedication, and we appreciate your feedback!

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