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Garden Grove Kia

Garden Grove, CA

4.7
3,746 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,746 reviews

April 26, 2025

As soon as my husband and I arrived at Garden Grove Kia, we felt comfortable with our salesperson, Rebecca, and never pressured. All of our questions were answered, and Rebecca worked closely with the fina More

by tsjtuckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez, Kenny Seo
Apr 29, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that Rebecca and the Garden Grove Kia team made you feel comfortable and helped find a payment plan that worked for you. Enjoy your new vehicle!

April 25, 2025

The experience was very easy and low pressure, we really enjoyed working with garden grove kia More

by WILLIAMS.CHRIS.1661
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Garden Grove Kia responded

Thank you, Chris. We look forward to seeing you again at Garden Grove Kia!

April 25, 2025

Had the worst experience in this dealership I would never recommend anyone to come get a car here. More

by jeniesierra15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Apr 25, 2025 -

Garden Grove Kia responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

April 24, 2025

Jeremy handled two issues for me under warranty service. Very happy when they returned clean car to me after the rrepairs were done. More

by rlektorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy in service dept.
Apr 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy took great care of your warranty service needs at Garden Grove Kia! Thanks for sharing your positive experience with us.

April 24, 2025

The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi More

by carlosjr45.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia! We're delighted to hear that Jeremy and the team provided exemplary service. We appreciate your support and look forward to serving you again in the future!

April 24, 2025

They always are pleasant and helpful. Luis is awesome, he is very attentive and thorough. More

by Crystal_vizcarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for taking the time to review Luis and Garden Grove Kia!

April 24, 2025

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. More

by jhuerta_09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis & Jeremy
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our service staff at Garden Grove Kia provided a positive experience. We appreciate your feedback and look forward to serving you again!

April 24, 2025

Luis did my service work accurately and in a timely manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 25, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with excellent service at Garden Grove Kia! It's great to know everything was explained clearly and the added car wash was a nice touch. We look forward to assisting you again in the future!

April 22, 2025

honest dealer that was responsive to the car I wanted and in meeting my family where needed to be price and package wise. More

by Total Refill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia could meet your needs with honesty and responsiveness. Thank you for choosing us, and we hope you're enjoying your new car!

April 19, 2025

Although Garden Grove Kia was 94 miles from my residence, they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to More

by gsprice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Seo
Apr 21, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with Garden Grove Kia! We're delighted to hear that ET Torrez and our team made the factory pre-order process smooth and stress-free. Enjoy your new vehicle, and we're here if you need anything in the future!

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