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Garden Grove Kia

Garden Grove, CA

4.7
3,645 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,645 reviews

February 28, 2025

Sam was fantastic! I love my new car SO much and as a first time KIA owner, I can’t wait to start this journey! Thank you!! More

by kiara.filippini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Garden Grove Kia responded

Kiara, we're delighted to hear that Sam made your first Kia experience a fantastic one at Garden Grove Kia! Enjoy every moment with your new car and welcome to the family!

February 28, 2025

I have been going to this dealership for many years. Although my main contact is Jacob. Chris helped me for the first time yesterday he provided exceptional customer service and when I mention Jacob, he More

by NANCYKIMKIM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris
Feb 28, 2025 -

Garden Grove Kia responded

Nancy, we're delighted to hear that Chris provided exceptional service during your visit at Garden Grove Kia! It's great knowing our team continues to meet your expectations. Thank you for being a loyal customer!

February 28, 2025

Jeremy was awesome. Jeremy was detailed and responsive. The Service Department is always clean and customer friendly. More

by jvs24
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
This was a service call.
Mar 03, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided detailed and responsive service at Garden Grove Kia! Thank you for recognizing our clean and customer-friendly Service Department. We appreciate your feedback!

February 28, 2025

Andrea Biggers, the internet sales manager, provided great service. The store is immaculate. There is one detail that was overlooked, the passenger side running light doesn’t light up. I returned to the More

by blue screen 2022
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad to hear that Andrea and Derrick provided great service, even though there was a minor issue. We appreciate your patience as we work towards resolving the light replacement concern. Please feel free to reach out if there's anything else we can assist you with in the meantime!

February 27, 2025

I had a Kia Soul before and am so glad I went to Garden Grove Kia dealership for my new Kia Soul. Cory, Javier, and others I worked with were great. More

by debbiedepin
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Feb 27, 2025 -

Garden Grove Kia responded

We're delighted to hear that Cory, Javier, and the team made your experience at Garden Grove Kia a positive one! Enjoy your new Kia Soul and thank you for choosing us again.

February 27, 2025

The receptionists are very nice and patient. The waiting area is clean and tidy. I had great experience at Garden Grove KIA. More

by Liwen
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 27, 2025 -

Garden Grove Kia responded

Liwen, we're delighted to hear you had a great experience at Garden Grove Kia! Thank you for your kind words about our receptionists and waiting area. We look forward to welcoming you back in the future!

February 27, 2025

Chad Clarke was fantastic. Had my new car ready when I arrived at the facility and filling out paperwork was fast and easy. My wife will be in next week to lease a new car fr More

by Tapulsif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo
Feb 27, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chad made your experience at Garden Grove Kia smooth and efficient! We look forward to assisting your wife with her new lease next week. Thank you for choosing us!

February 26, 2025

This dealership was full of friendly and kind people, and Chris Franklin was great at understanding my needs. More

by eujean411
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided you with a friendly experience. Thank you for sharing your positive feedback!

February 26, 2025

Got me in & out quickly when I mentioned I needed to leave by a certain time. Were very professional and explained everything to me. More

by caschuesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Feb 26, 2025 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to accommodate your schedule and provide professional service. Thank you for the positive feedback!

February 26, 2025

Very friendly staff, clean dealership, they had the automobile I was looking for. My sales man Aldo explained very well how to connect my phone with the car. I was very impressed with this Kia in Garde More

by PATOKOBE08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Garden Grove Kia responded

We're delighted to hear that Aldo and the team at Garden Grove Kia provided such a positive experience! It's great to know you found exactly what you were looking for, and we appreciate your kind words about our dealership. Enjoy your new ride!

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