Galeana Kia

Great Experience Big Lou is great! He really went out of his way to make for a great experience. He takes his time with customers and treats them like family! Big Lou is great! He really went out of his way to make for a great experience. He takes his time with customers and treats them like family! More

Outstanding Experience! We bought our 2013 Kia Soul after seeing it on Galeana's website. Lou Barth was our salesman and he did an outstanding job of giving us information a We bought our 2013 Kia Soul after seeing it on Galeana's website. Lou Barth was our salesman and he did an outstanding job of giving us information about the car. All the paperwork was handled through the mail and was done very efficiently. When we arrived in Ft Myers, Lou picked us up at the airport in our "new" car. We are very pleased with Galeana"s service. This is our first Kia and we are very happy with the car. I especially liked dealing with "Big Lou." He did an excellent job for us! More

How one employee can make a difference! My husband and I just purchased a certified pre-owned Kia Sorento 2012. We did our homework and shopped around town trying to find the best car in our My husband and I just purchased a certified pre-owned Kia Sorento 2012. We did our homework and shopped around town trying to find the best car in our price range that was both, of good quality and with the best warranty available. Throughout our day we met with several dealerships with rude, pushy, and difficult individuals who almost ruined our experience as first time buyers. Luckily for us, on our last stop of the day, we landed at the Kia Galeana and were instantly helped by the amazing Lou "Big Lou" Barth. I can't even express with words what an outstanding service Lou provided for us. He went above and beyond his job description to make sure our choice was the right one, and he very kindly guided us through a process that was very new to us. As first time buyers and rookies in this process, Lou has been an extreme source of information, with an incredible personality, and most importantly, he is genuine and honest with his customers. Thanks for an incredible experience!!! More

Galeana kia Bought a 2013 kia Sorento. The service and friendliness was amazing. So was "big lou" who I had worked with. Would definitely recommend this dealersh Bought a 2013 kia Sorento. The service and friendliness was amazing. So was "big lou" who I had worked with. Would definitely recommend this dealership. More

I am taking the time to write this review because of the exceptional service given to me by the dealership and most of all the Vince Comerata the Service Writer. I bought the vehicle because of the check en exceptional service given to me by the dealership and most of all the Vince Comerata the Service Writer. I bought the vehicle because of the check engine light going on and a problem with the transmission acting erratically. Upon arriving I explained the situation to Vince and stated I needed a "loaner' vehicle. He told me there was an agreement with Enterprise wherein there would be a $20.00 charge for the vehicle daily. I have a large medical assist service dog and Vince made sure they brought a SUV to accommodate my dog. I also requested a needed oil change. This was all done without an appointment. Vince was very empathetic to my situation and stated he would do everything he could to complete the project as soon as possible. To my surprise I received a call from Vince stating they had the part that was needed to correct all my issues and the vehicle was ready. I must say the service and professionalism that was given is second to none. I would highly recommend this dealership to anyone. Another good note was Enterprise only charged me half the rate because I had the vehicle for a few hours. A good experience all the way around! More

I had an appointment scheduled for a recall on a part at 11:00 and I had a change in my schedule and Aaron took me in 3 hrs early. I was out in 30 min and everyone was so friendly. I will definitely come ba 11:00 and I had a change in my schedule and Aaron took me in 3 hrs early. I was out in 30 min and everyone was so friendly. I will definitely come back here to buy my 4th Kia! More

As soon as we entered the dealership, you could feel the friendliness. Our salesman was outstanding and went out of his way to make us feel comfortable. The process was painless with no stress. friendliness. Our salesman was outstanding and went out of his way to make us feel comfortable. The process was painless with no stress. More

I ended up at the dealer at 445 and they took me in and had the car repaired iin 45 minutes. Awesome! Aaron went above and beyond to make sure I did not have to make a second trip back to the dealer. had the car repaired iin 45 minutes. Awesome! Aaron went above and beyond to make sure I did not have to make a second trip back to the dealer. More

Service at Galeana has always been a great experience. Vince greets me by name and is attentive to the needs of my vehicle. Having had a couple of minor issues they have been taken care of quickly and wi Vince greets me by name and is attentive to the needs of my vehicle. Having had a couple of minor issues they have been taken care of quickly and with little disruption to my schedule. More

I always bring our cars back to the dealer for service. There price for oil changes is fair, however what they charge to rotate tires is way out of line. There price for oil changes is fair, however what they charge to rotate tires is way out of line. More