Galeana Kia

This last visit on 12/22/12 was the second time this senerio played out - I brought a current KIA into Galeana KIA for service and left the dealership in a new vehicle. - I'm a middle aged professio senerio played out - I brought a current KIA into Galeana KIA for service and left the dealership in a new vehicle. - I'm a middle aged professional and find that's how I treat people and what to be treated - as an adult and a professional. I usually shop for vehicles both on line and at the dealership and normally have knowledge about the vehicles I am interested in. As we all realize, a new car purchase is an expensive one and I want quality for the price. I have been driving KIA's since the year 2000. I find them a very good car for the price and each one has been very reliable. I shopped at Fucillo's KIA in Cape Coral, Florida and found the circus atmosphere to be a bit to much for me with the noise and confusion. The salesman Jim was good, but the sales manager was a bit much, trying to sell me a car that he wanted me to drive and not the least bit interested in selling me the car I wanted. I wasted almost a whole day at the dealership and was not satified in any way other than for a cup of coffee. The prices that I received in the back and for price exchange with the sales crew was way to high and they offered me $12,000 on a 2011 Kia AWD Sorento trade-in that I thought was not even sensible. They were treating my 2011 like it was a piece of crap while attempting me to tell me that the 2013 Sorento was the 'king' of vehicles. That made no sense to me. I was offended at being treated like I was just another 'target' instead of the dealership valuing my knowledge and time spent there. Galeana KIA and all the guys I dealt with, Steve, Heiko & Chuck, were professional and made me feel like they valued me as a customer. They made me feel that not only did they want to sell me a car, but they wanted to work with me in selling me a car that I wanted (NOT one they wanted for me !!!!). I give them highest marks across the board. Like I said up front - this was the second time I went to Galeana for service and drove out with a new car. GREAT DEALERSHIP - repectful and fair. - Ray Miraglia (239-281-7702) More

I have always taken my kia back to the dealership that I bought it from to have it serviced. I have always been very please with the quality and efficiency of the work done. I will continue to take my kia bought it from to have it serviced. I have always been very please with the quality and efficiency of the work done. I will continue to take my kia back to this dealership for all future service needs. More

Good honest service. Able to get service done in a timely manner. Would refer dealer to anyone needing service. Easy to find and get to - just off of major roadway #41. Clean shop and waiting area. manner. Would refer dealer to anyone needing service. Easy to find and get to - just off of major roadway #41. Clean shop and waiting area. More

I want to let everyone out there looking for a new car that "Galena Kia" is the place to go! I have never been happier with my vehicle...every time I drive it I am so comfortable and content. The customer that "Galena Kia" is the place to go! I have never been happier with my vehicle...every time I drive it I am so comfortable and content. The customer service I receive every time I visit the dealership I feel right at home. I can't find enough words to express how happy I am that I chose my new 2013 Kia Optima! What a great decision! Come on everyone...go test drive the Optima...you will be glad you did! Lori Luna More

Should of been more timely but overall it was great working with them. I would recommend them to any of my friends, just make sure you have something to do while you wait. Everyone was super friendly t working with them. I would recommend them to any of my friends, just make sure you have something to do while you wait. Everyone was super friendly there and I enjoyed being there. More

Just got back with having my spoiler put on today, I really like my car, and the color is nice. I did want a blue optima, but the red will do.. thanks. :) really like my car, and the color is nice. I did want a blue optima, but the red will do.. thanks. :) More

I leased my Sorrento, in Nov 2011 and since that time with my Sales agent to my several visits for oil changes,etc, I have always been treated with friendliness, respect and the upmost professionalism. T with my Sales agent to my several visits for oil changes,etc, I have always been treated with friendliness, respect and the upmost professionalism. The work that has been done on my vechicle has been satisfactory and done in a timely manner. Also, not only with the satisfaction I have with sales and service, this KIA Sorrento, so far, has been one of the most enjoyable vehicles, I have ever driven! Thank you all, and look forward to the future with this vehicle and dealership! More

Visited Galeana Kia on the webb for their Fort Myers site, searched for a specific vehicle and the price was great..flew a friend down from where I live in Ky. whom inspected vehicle and was ordered to site, searched for a specific vehicle and the price was great..flew a friend down from where I live in Ky. whom inspected vehicle and was ordered to fly back without vehicle if not as advertized...needless to say it was more than I had expected for the price. It was nice working with T.J. Armstrong a complete stranger to me and my frind..gave him a certified check and my friend drove the car back to Ky. for me...would do again..could not touch the car here in Ky. for what we gave...no hassle...no hidden fees...taxes or b.s.Hope they are still in buisiness when I need another..Mike Seward, Bardstown, Ky. More

I rate this dealer as excellent because the 2 times i have needed service they have given me excellent customer service and go above and beyond to make sure you are satisfied and that the quality of serv have needed service they have given me excellent customer service and go above and beyond to make sure you are satisfied and that the quality of service is superior in a timely manner making it less of a hassle when service is needed. They are professional, friendly, knowledgeable and careing. Thank-you! More

I spent one hour their at the dealership, which was not that long. One of the headlights had water in it and needed to be replaced. Bob told me that they had steps they had to go through to see what the that long. One of the headlights had water in it and needed to be replaced. Bob told me that they had steps they had to go through to see what the problem was before they could replace the headlamp, under warrenty. He is one of the kindest people I have ever met and it is a pleasure to go to that location, considering that I live in Naples. I make that long drive just because the pleople their at KIA Ft. Myers are so nice. More