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Fullerton Ford
Somerville, NJ
548 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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548 Reviews of Fullerton Ford
June 06, 2022
My experience with Fullerton Ford was second to none. Miles Mayo was very knowledgeable with explaining everything to me through the whole process of ordering and all the way through delivery of my 2022 Miles Mayo was very knowledgeable with explaining everything to me through the whole process of ordering and all the way through delivery of my 2022 Ford Maverick. Of course Joe Orlando also kept me abreast on everything also. Everything in all was a very pleasant experience buying a car at Fullerton Ford and would order again from there. More
by Larry F.
Employees Worked With
Joe Orlando, Miles Mayo
January 27, 2022
My experience was underwhelming to say the least. I do understand times are very different for buying a car these days but I did buy a car in late Dec during the same environment for my wife. That was a understand times are very different for buying a car these days but I did buy a car in late Dec during the same environment for my wife. That was a very good experience, excellent all the way around. With that, this experience was ehh. The sales guy was nice enough, but the sales manager wasn't. Just seemed arrogant, could care less if I bought or not. I was looking for a specific color, specific packages so I dealt with it because they actually had it on the lot. I was looking at dealers within a 150 mile radius and if I did come across one on the lot or in transit it was already spoken for. If this was 2019 I would have walked out but as I mentioned, they had the one I wanted and price and trade in value was acceptable. It is not like I'll be hanging out with the sales guy or manager so whatever. 2 things that really brought this from a 2 star to 1 star review is the fact that they do not consider Nurses as 1st Responders to get the $500 rebate. The Volvo my wife got in Dec absolutely qualified Nurses for the rebate and the Jeep I bought in May of 2020 also considered Nurses as 1st Responders. They did not, the 2nd issue was about 10min after I left the dealership I called my sales guy and informed him that I left my garage door opener in my trade-in. I asked that he grab it for me and I'll pick it up over the next few days. He says no problem. Fast forward a few days, I call to let him know I will be coming by, and says he doesn't have it and will check with the folks who would have my trade-in now to check again. Calls me back to say they don't have it. Why wouldn't he called me back immediately after I asked him to grab it to say it was not there. I have to believe he never went and grabbed it and was tossed during prepping of it. So unless they happen to be the only dealer in the area that has the specs you want I'd shop elsewhere. The Ford I bought in 2017 from Flemington Ford was a much better experience, unfortunately, they didn't have what I wanted this time around. I should note though, the person I dealt with to sign the contract and financials was a good guy. He shared different options, wasn't pushy and just overall pleasant to work with. More
by gpodinker
Employees Worked With
Anthony Nespoli, Alan Weinbaum
October 26, 2021
Montana is a great service advisor. She works very hard to solve ones car problems. Excellant communicator. The faults of the car are not her fault but works hard to resolve them. to solve ones car problems. Excellant communicator. The faults of the car are not her fault but works hard to resolve them. More
by Lad0123
Employees Worked With
Montana
October 01, 2021
Ford and Ford was great and my new car purchase they made everything easy and everything was fast the car was built super quick and I’m very satisfied I am pleased especially with Jordan him and Fullerton So everything easy and everything was fast the car was built super quick and I’m very satisfied I am pleased especially with Jordan him and Fullerton Somerville are the best thank you so much More
by DBONE
Employees Worked With
Jordan Freindlich
June 25, 2021
Staff is very helpful. Gina and Montana are great with information and always friendly. We have bought several cars from Fullerton and always have a great sales rep. information and always friendly. We have bought several cars from Fullerton and always have a great sales rep. More
by diane403
Employees Worked With
NIcole Martinez
June 01, 2021
Our Sales Rep Alan Weinbaum is honest and easy to work with. Gave us another great deal on our 2nd Fullerton Ford vehicle. The people are friendly. with. Gave us another great deal on our 2nd Fullerton Ford vehicle. The people are friendly. More
by Mary and Chris
Employees Worked With
MArk Ibarra , Alan Weinbaum
May 20, 2021
My experience with Fullerton Ford was great. Told John Caruso, the salesman, what I wanted to pay, and that's what I paid for the vehicle. Would recommend John Caruso and dealership to anyone. Caruso, the salesman, what I wanted to pay, and that's what I paid for the vehicle. Would recommend John Caruso and dealership to anyone. More
by jsilberman3
Employees Worked With
John Caruso
April 15, 2021
John C. was an incredible salesman. He found me the perfect car at a fantastic price. It wasn’t what I was looking for, but EXACTLY what I wanted. I will go see John anytime I need a vehicle!!! 5 Stars perfect car at a fantastic price. It wasn’t what I was looking for, but EXACTLY what I wanted. I will go see John anytime I need a vehicle!!! 5 Stars!!! More
by Jenn
Employees Worked With
John Caruso
