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Fullerton Ford
Somerville, NJ
546 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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546 Reviews of Fullerton Ford
August 31, 2022
TOTAL WASTE OF TIME. Dropped my truck for a full day appointment to have full oil service and address warranty defects. They did nothing the whole day - not even the oil Dropped my truck for a full day appointment to have full oil service and address warranty defects. They did nothing the whole day - not even the oil but claimed they did. Told me to come back for more the next day. No thanks. More
by lfox
Employees Worked With
montana
August 06, 2022
Mike Schieferstein, Joe Orlando and Donna in the finance department made our transition from one lease to another so easy. As always Fullerton exceeded our expectations. department made our transition from one lease to another so easy. As always Fullerton exceeded our expectations. More
by jjlkm
Employees Worked With
Mark Whalen, Mike Dunlap, Rob Yonker, Ken Yonker, Mike Schieferstein
July 06, 2022
Just purchased our first car in the US. Al Weinbaum was very helpful and assisted us all the way through. I would definitely recommend buying a car from him! Al Weinbaum was very helpful and assisted us all the way through. I would definitely recommend buying a car from him! More
by louise.graesborg
Employees Worked With
Alan Weinbaum
June 19, 2022
Brought. My car for a simple oil change and now the oil is leaking all over the garage floor. Plus they want $175 for a diagnostic to see what the problem was My car for a simple oil change and now the oil is leaking all over the garage floor. Plus they want $175 for a diagnostic to see what the problem was.. oil wasnt leaking before only maybe 1 or 2 drops. More
by Truth99
Employees Worked With
Fred Avila
June 15, 2022
Recently our 2018 Ford Edge was serviced at Fullerton Ford thru Quick Lane. The service provider Montana Hendershot was very courteous and professional in taking care of service and other inspection nee Ford thru Quick Lane. The service provider Montana Hendershot was very courteous and professional in taking care of service and other inspection needs of the SUV. The wait time was less and the waiting lounge is very clean and comfortable. Thank you all including the receptionist who greeted us and the technicians at the Quick Lane and at the shop inside to get the job beautifully done. Have a nice day and enjoy the summer! Best Regards Guru More
by gvkrupa
Employees Worked With
Montana Hendershot
June 06, 2022
My experience with Fullerton Ford was second to none. Miles Mayo was very knowledgeable with explaining everything to me through the whole process of ordering and all the way through delivery of my 2022 Miles Mayo was very knowledgeable with explaining everything to me through the whole process of ordering and all the way through delivery of my 2022 Ford Maverick. Of course Joe Orlando also kept me abreast on everything also. Everything in all was a very pleasant experience buying a car at Fullerton Ford and would order again from there. More
by Larry F.
Employees Worked With
Joe Orlando, Miles Mayo
January 27, 2022
My experience was underwhelming to say the least. I do understand times are very different for buying a car these days but I did buy a car in late Dec during the same environment for my wife. That was a understand times are very different for buying a car these days but I did buy a car in late Dec during the same environment for my wife. That was a very good experience, excellent all the way around. With that, this experience was ehh. The sales guy was nice enough, but the sales manager wasn't. Just seemed arrogant, could care less if I bought or not. I was looking for a specific color, specific packages so I dealt with it because they actually had it on the lot. I was looking at dealers within a 150 mile radius and if I did come across one on the lot or in transit it was already spoken for. If this was 2019 I would have walked out but as I mentioned, they had the one I wanted and price and trade in value was acceptable. It is not like I'll be hanging out with the sales guy or manager so whatever. 2 things that really brought this from a 2 star to 1 star review is the fact that they do not consider Nurses as 1st Responders to get the $500 rebate. The Volvo my wife got in Dec absolutely qualified Nurses for the rebate and the Jeep I bought in May of 2020 also considered Nurses as 1st Responders. They did not, the 2nd issue was about 10min after I left the dealership I called my sales guy and informed him that I left my garage door opener in my trade-in. I asked that he grab it for me and I'll pick it up over the next few days. He says no problem. Fast forward a few days, I call to let him know I will be coming by, and says he doesn't have it and will check with the folks who would have my trade-in now to check again. Calls me back to say they don't have it. Why wouldn't he called me back immediately after I asked him to grab it to say it was not there. I have to believe he never went and grabbed it and was tossed during prepping of it. So unless they happen to be the only dealer in the area that has the specs you want I'd shop elsewhere. The Ford I bought in 2017 from Flemington Ford was a much better experience, unfortunately, they didn't have what I wanted this time around. I should note though, the person I dealt with to sign the contract and financials was a good guy. He shared different options, wasn't pushy and just overall pleasant to work with. More
by gpodinker
Employees Worked With
Anthony Nespoli, Alan Weinbaum
