
Fullerton Ford
Somerville, NJ
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548 Reviews of Fullerton Ford
Relatively painless experience I hate going car shopping. I feel like every time I walk into a dealership, I can just kiss away a half day of my life. Fullerton Ford made it relativ I hate going car shopping. I feel like every time I walk into a dealership, I can just kiss away a half day of my life. Fullerton Ford made it relatively painless, which I appreciate. They let me test drive my new C-Max energi within five minutes of my arrival. They have no sales pitch... they're just trying to help you find a new car. They found a cheaper model for me. And they made it easy for me to return my old Honda by calling to make sure they could accept my car (lease ended). They even picked me up at Honda to take me to Ford so I could drive away with my new car. Christian was a great salesperson to work with, and Adriana was nice too. So overall, I would give them an "excellent" rating. If i were to suggest anything to the dealership, it's this, which really, is the same message I have for all dealerships: by every 30 minutes you can reduce the time someone spends in your dealership, customer appreciation increases exponentially. You may be there working all day, but I don't need to be, so continue to work on getting people out the door faster, please! More
parts dept great parts dept very helpful they made sure the were getting me the right parts walked out to my cart look to see what Ibw needed great parts dept very helpful they made sure the were getting me the right parts walked out to my cart look to see what Ibw needed More
EXpensive repairs Took my "under Warranty car" in for a corroded battery. Was told the factory installed battery was not covered under warranty. They charged me $180- f Took my "under Warranty car" in for a corroded battery. Was told the factory installed battery was not covered under warranty. They charged me $180- for a new battery and told me that the battery cables were badly frayed and corroded and must be replaced at a cost of an extra $280- else the new battery would die really soon. I declined the new battery terminals and went to my local repair shop. They said the terminals just needed cleaning, They could not find any frayed cables/wires and said they would clean the cables for free with my next service. Not very happy, if I listened to the Fullerton repair guy it would have cost me $460- for a new battery and cable. More
Mr. Greenwald is a very knowledgeable young man. He was able to answer every question we had but one, but he provided the answer in a matter of two minutes. He went over every option, buttons, knobs, etc. able to answer every question we had but one, but he provided the answer in a matter of two minutes. He went over every option, buttons, knobs, etc. to make sure we knew how everything worked. We definitely had a great experience. Actually .... that was the best experience we've ever had at a dealership, and we've been to plenty in our lives. We would return to the dealership to purchase vehicles in the future and will definitely reccommend it to our friends and relatives. Thank you Mr. Greenwald. More
Nick was great at working within our budget and finding the perfect fit for our family needs. Rob and Nick worked together to ensure that we have a comprehensive overview of the vehicle and Nick worked wit the perfect fit for our family needs. Rob and Nick worked together to ensure that we have a comprehensive overview of the vehicle and Nick worked with my husband and I to ensure that we had a comprehensive overview of the capabilities of the the Explorer. Nick also stayed with us throughout the day to make sure we knew each step to the sales process and answered all inquiries that we had. It was also great to meet Dean and speak with him for a bit. I would recommend all of my friends and family to Fullerton if they are looking to purchase or lease a Ford, Fiat, Chrysler, Jeep, or Dodge. More
We thought our experience with the purchase of our new Ford Escape was very rewarding. Nick service to us was excellant and we would deffinately recommend Nick to our friends to see him regarding the purc Ford Escape was very rewarding. Nick service to us was excellant and we would deffinately recommend Nick to our friends to see him regarding the purchase of a new car. More
Found the right car at the right price and had it ready to pick up on schedule. My second car purchased from Fullerton - could not be happier with their price and service. to pick up on schedule. My second car purchased from Fullerton - could not be happier with their price and service. More
Called to schedule test drive. Was told they would call back. Called again to follow up. Never contacted back. Bought car elsewhere the same day. back. Called again to follow up. Never contacted back. Bought car elsewhere the same day. More
I recently purchased a Ford Fusion Hybrid at this dealership. The experience was good, Nick worked hard to get the car that I wanted and show me all of the features in the car. dealership. The experience was good, Nick worked hard to get the car that I wanted and show me all of the features in the car. More
Nick Lutz was very helpful with the sales process, test drives and paperwork. Craig was nice as well for the final paper signing. Also, after the sales process, I discovered on Sunday that I left my wor drives and paperwork. Craig was nice as well for the final paper signing. Also, after the sales process, I discovered on Sunday that I left my work entrance vehicle puck attached to my old Fusion. I called Fullerton on Monday morning (day of snow storm) and he found the car and the puck that I need to get into work, thank you!!!!! Also, years of dealing with Dina in Service - absolutely the best! Ruth Ann Parronchi More