Friendly Honda

I was in contact regularly with Dana Newton, Internet Sales, regarding her SUVs and in particular the Highlander I ended up with. We chatted availability, trade, timing, etc. She was very helpful; she Sales, regarding her SUVs and in particular the Highlander I ended up with. We chatted availability, trade, timing, etc. She was very helpful; she asked me to swing by with my truck to have a look. I did. At the time, she was tied up with another customer and Bob took some time with me. Together, we discovered that my trade was not at all what was promised when I bought it in August 2009. I was disheartened; my trade value was way low. Bob took the time to explain why despite clearly knowing that the sale was gone. Given the rising fuel expense, I revisited the paperwork Bob had provided. I contacted the dealer from where I purchased the vehicle looking for answers and they never called/contacted me back. I revisited the website - the vehicle remained and the price went down. I called Bob and told him I needed better for my trade but understood he could not give me the world. He called me back with a better number, not much, but acceptable. Gathering the paperwork together took longer than I think should have at the end (once I was told it was ready and to come over) but all in all I had a good experience. As a Civic owner also, I will certainly consider Friendly when the time comes to replace it. More

This was my 4th Honda purchase and I very much appreciated that they got right to business instead of trying to sell me on a car I already knew everything about. The dealership was very accomodat appreciated that they got right to business instead of trying to sell me on a car I already knew everything about. The dealership was very accomodating and John Grega worked very diligently to get me a car that I would be happy with. More

I am rating my experience as 5's with the salesperson I had-ONLY. Brian Hartwell is an excellent and honest salesperson. If I had to rate the finance depertment it would be all 1"s. My experience was wi had-ONLY. Brian Hartwell is an excellent and honest salesperson. If I had to rate the finance depertment it would be all 1"s. My experience was with them (finance-Mike) was not a good one. I was waiting over two hours FROM 4PM-6:15PM to pick up my car. My salesperson had long finished going over he car, etc. but was waiting for finance. " they were backed up". I was rushed along by Mike.I told him I was not a 20 year old inexperienced person buying a car for the first time. Mike (finance) had appeared annoyed that I was questioning why my interest rate went from 5.9% the day before as quoted to 6.9%. He had little explaination. Only when I told him I was walking out of the showroom and the deal was off, did he go into his office and change it. "Friendly Honda" needs to take a close look at the operations and customer service of it's finance department. Although Mike appologized it appeared obligitory. My salesperson appologized several times and called the next day to appologize as well. He also suggested that I call the GM and share my concerns. My response would be that the GM should call ME!914-213-0618 More

It was a pleasure doing business with everyone at Friendly Honda. I have been purchasing my vehicles from Friendly for quite some time now because I was always extremely impressed with the service d Friendly Honda. I have been purchasing my vehicles from Friendly for quite some time now because I was always extremely impressed with the service department. This time, however, I was very impressed with the efficiency of the sales team. They all had a positive, "make it happen" attitude. Thank you to all of you! Maryann Sharpe-Cassese More

To whom this may concern: My experience at To whom this may concern: My experience at Friendly Honda was indeed friendly. I would like to thank Danielle Weibrecht for the extra time s To whom this may concern: My experience at Friendly Honda was indeed friendly. I would like to thank Danielle Weibrecht for the extra time spent in helping my wife and I with our purchase. We are both satisfied and will recomend you dealership to others. Most of all, we will have them request Danielle. She was very honest, straight forward, and answered our questions and concerns with the car we purchased. So I hope she receives the credit for the sale of this car, with an equal share of the overall rating I am giving your dealership. Thank You John & Gabriele More

We had a great experience purchasing our new Accord. Our Sales Rep was very friendly and knowledgeable and made us very comfortable during the first visit when we picked out the car we wanted to buy as well Sales Rep was very friendly and knowledgeable and made us very comfortable during the first visit when we picked out the car we wanted to buy as well as during our second visit when we picked up the car. We did not feel pressured at any time during the process. Our car was fully ready when promised and we were given all the time necessary to go through all the features in the car and ask any questions we had. More

The car buying experience at Friendly Honda was very good. Jim showed us the car and we took the vehicle for a test drive. The sales staff at the dealership were very courteous and friendly. Car buying good. Jim showed us the car and we took the vehicle for a test drive. The sales staff at the dealership were very courteous and friendly. Car buying is a very stressful experience, but buying car from Friendly Honda dealership was NOT! More

Ron is always friendly, no pressure, knowledgeable, professional, and helpful. I've bought several new cars from Ron and I trust him. He has never steered me wrong. I even brought my daughter to buy a professional, and helpful. I've bought several new cars from Ron and I trust him. He has never steered me wrong. I even brought my daughter to buy a used car from Ron because I knew I could trust her safety to his advice. We both got good deals on great cars at fair prices. What more can you ask? More

excellent experience as a first time customer. The Big Deal lease on the 2011 Civic was by far the most attractive program out there. Being a past Honda owner made the deal a "no brainer". The treatment e Deal lease on the 2011 Civic was by far the most attractive program out there. Being a past Honda owner made the deal a "no brainer". The treatment experienced at the dealership was defenitely an added bonus. More

My wife and I had a fantastic experience with Friendly Honda. Ron made the stressful process of car buying easy and reassuring. Friendly Honda had the best lease deals out there! We came into the deale Honda. Ron made the stressful process of car buying easy and reassuring. Friendly Honda had the best lease deals out there! We came into the dealership in the morning and 1.5 hours later we drove out with a brand new CRV without putting a single dollar down! We will definitely come back to Friendly Honda when we need another vehicle! Thanks for the TLC treatment and Ron and the whole crew were great! More