Friendly Honda
Poughkeepsie, NY
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1,008 Reviews of Friendly Honda
My experience with Friendly Honda was excellent. Your salesman and finance dept. worked very hard to get me the car that I wanted. There was a slight delay in repairing the car but I was pleased with ho salesman and finance dept. worked very hard to get me the car that I wanted. There was a slight delay in repairing the car but I was pleased with how it was handled and I am very happy with the car. More
Wonderful experience, honest, no nonsense interaction. Justin did a great job. He was honest and attentive and got the job done. He listened to my needs and was able to provide me with what my familhy nee Justin did a great job. He was honest and attentive and got the job done. He listened to my needs and was able to provide me with what my familhy needed in a timely manner. More
Heather made purchasing a new car extremely easy. Before I even got to the dealership she was able to help me with all my questions and concerns. When I came in to pick up my vehicle everything was ready an I even got to the dealership she was able to help me with all my questions and concerns. When I came in to pick up my vehicle everything was ready and I was literally there for no more than 1 hour. I highly recommend this dealership. I will definitely come again and refer friends. More
When I went into Friendly to look for a new car they were very helpful in finding me exactly what I wanted and were efficient in doing so even with the shortage of vehicles coming over from Japan these days. very helpful in finding me exactly what I wanted and were efficient in doing so even with the shortage of vehicles coming over from Japan these days. I was always kept up to date as to when my car would finally reach the dealership and once it made it to Poughkeepsie my vehicle was ready in a timely fashion! More
Ron worked with me and was able to give me excellent service and advice throughout the entire purchase process. He consistently went above and beyond, to answer all my questions and get me whatever I n service and advice throughout the entire purchase process. He consistently went above and beyond, to answer all my questions and get me whatever I needed. Ron was extremely friendly and Professional and was able to make the purchase a totally painless process, one in which I will tell everyone looking for a new car to consider. More
From the minute we requested a price quote online service was exceptional. Our experience with Justin Tomasulo was great and he was able to find us the exact car we wanted and deliver it as promised. This was exceptional. Our experience with Justin Tomasulo was great and he was able to find us the exact car we wanted and deliver it as promised. This is the second car we have purchased from Friendly Honda and the dealership's name suits them well. We are Honda veterans. We currently have 4 Hondas 1993, 2003, 2007 and now 2011. The oldest 220K miles!!! Thank you Honda. More
This is our 5th deal with Friendly Honda as well as having Rick Studler handle our car buying experiences. Everyone we dealt with was friendly and courteous from the young lady who greeted us to Paul t having Rick Studler handle our car buying experiences. Everyone we dealt with was friendly and courteous from the young lady who greeted us to Paul the gentleman who ran credit and then picking up our car. More
John Grega is a good sales man to work with. He took care of all aspects of the same in a timely manner. The finance guy was a quite slow in initiating the paper work on the day we initially locked in on the of all aspects of the same in a timely manner. The finance guy was a quite slow in initiating the paper work on the day we initially locked in on the car we wanted, which is the only reason for giving 4/5 for customer service. We had a <2 yr old and we waited for >2 hrs for the finance guy. They do a good job with detailing the car and ensuring that the car is in good condition when you pick up. More
My experience at Friendly Honda in Poughkeepsie was awful. I walked in, had to wait to be greeted and finally Bruce put down his lunch and came over to introduce himself. I knew more about the used CRV awful. I walked in, had to wait to be greeted and finally Bruce put down his lunch and came over to introduce himself. I knew more about the used CRV inventory than he did. I took a test drive, liked the car, and was ready to talk numbers. Bruce kept trying to tell me about different models and options, but I knew what I was interested in. When it was time to talk price, I said I would not pay the ticket price (WHO does?!) and he smirked a bit and was somewhat offended for some reason. I told him about another CRV I was interested in and before I knew it, he was "sorry I did not understand..." He was incredibly rude and not once did he ask any of the appropriate "sales" questions - i.e. financing, down payments, my offers. Is this guy even a salesman? He obviously had no intention of working with me and perhaps he is paid salary so he really doesn't care if he makes a sale. He even said that if the cars don't sell after 60 days, they will be sold at auction so they will profit anyway. I was telling people at work about this awful experience and their response was "I could have told you that." Do not go here if you are looking to negotiate a price, or even be treated with respect. Bruce needs to work on his people skills, stat. Even if I didn't mind paying the ticket price, I would not go back to this dealership and give them my business. More
My experience at Friendly Honda was great- I was quickly taken care of and we got right down to business. Both Colin and James were very friendly and helpful in getting me into a car that is not only beauti taken care of and we got right down to business. Both Colin and James were very friendly and helpful in getting me into a car that is not only beautiful, but really comfortable in comparison to the model i traded in! More