Friendly Honda

Jay was terrific. Helpful Friendly and really went the extra mile. I was buying a used car mainly to transport my 2 large dogs and Jay helped with every aspect of the decision process without being pushy extra mile. I was buying a used car mainly to transport my 2 large dogs and Jay helped with every aspect of the decision process without being pushy! He was a fantastic person to deal with and made the choice easy. I would buy there again. More

I had a great experience purchasing my 2012 Honda Pilot, which I absolutely love. I was very set on getting the Honda Pilot and Brian and Jim were very easy to work with and helped me move through the proc which I absolutely love. I was very set on getting the Honda Pilot and Brian and Jim were very easy to work with and helped me move through the process as quickly and confidently as possible. Brian was very knowledgeable and thorough. He even explained all the features of my Honda before taking it home. I without a doubt can say that Brian, Jim and everyone at Honda go above and beyond for their customers from the moment you walk in to even following up afterward. Even a few weeks after taking my Pilot home I am still 100% certain about my purchase and look forward to having this vehicle for as long as I can. Friendly Honda is truly friendly and I would recommend them anyone I can. More

The reason why I gave a favorable rating is because of the whole experiance at Friendly Honda. The staff was extremely professional and kind. At no time was there any gimmicks or shady business. Everythin the whole experiance at Friendly Honda. The staff was extremely professional and kind. At no time was there any gimmicks or shady business. Everything that was discussed at the start of the sale followed through and at no time did I feel any deceptive business practice. I was not rushed to make a deal "today". They were very confident in their product and service center for future customer service. They worked with me to achieve a great rate on my loan and were fair with the trade, as well as some other incentives to help sweeten the sale. I haven't had a better experiance in buying a new car. More

I started my buying process at another dealer and was not satisfied with their lack of care or enthusiasm to help me. Brian did everything he had to do to find me my new Honda Fit, through the swap program. satisfied with their lack of care or enthusiasm to help me. Brian did everything he had to do to find me my new Honda Fit, through the swap program. It was a color that is extremely hard to find, and Friendly was the only dealer who cared enough to find it for me. I was also a first time-new car buyer, and Brian was extremely patient and helpful in getting me to understand all the details of the process. I am so in love with the car and couldn't be happier with my experience at Friendly Honda! More

Signed contract to purchase new Honda pilot with trade in. They called the next day to say they could not do the deal even though I signed the contract and put a down payment on my credit card because th in. They called the next day to say they could not do the deal even though I signed the contract and put a down payment on my credit card because they made a mistake valuing my trade-in. Offered me a new deal that would cost $2500 more. Originally they offered me $18200 for my 2008 ELX pilot 4 wd with 66000 miles and when they called me back after the signed contract they offered me $15700 , less then Kelly Blue Book or Edmunds on my trade in . Almost bait and switch. Get a copy of your contract before you leave.!! Get ready for the phone call. NOT SO FRIENDLY HONDA!!! THEY CHANGED MANAGEMENT AND CHANGED THEIR VALUE SYSTEM. NOT REPUTABLE!!! Went to Morehead Honda in Newburg NY purchased my new Honda Pilot with no problem,Good people, reputable, they made the purchase easy, fair and enjoyable. More

I purchased a used car from Friendly Honda recently. I was impressed how quickly I was able to complete the purchase in the course of a few hours. The sales staff are friendly and are very open when it co was impressed how quickly I was able to complete the purchase in the course of a few hours. The sales staff are friendly and are very open when it comes to test driving vehicles. They are low pressure and don't tag along during a test drive which makes you able to focus more on the car itself. More

Friendly Honda made leasing a car super easy. I can't see how I could have had a better experience. From getting the model I wanted, to pricing and delivery, the whole process was simple, pleasant and e see how I could have had a better experience. From getting the model I wanted, to pricing and delivery, the whole process was simple, pleasant and easy. I would highly recommend Friendly Honda to all my friends interested in any Honda vehicle and would go as far as to ask them to reconsider purchasing another maker before talking to Friendly Honda More

This is the 3rd car I've purchased from Rick. He is such a professional, and his knowledge, experience, and friendliness make it a no-brainer for me to purchase my automobiles from Friendly Honda. a professional, and his knowledge, experience, and friendliness make it a no-brainer for me to purchase my automobiles from Friendly Honda. More

I had another great experience at Friendly Honda. Brain was great and we love the SUV. My family and I have bought more then 5 Honda vehicles from Friendly Honda and I wouldn't go anywhere else. was great and we love the SUV. My family and I have bought more then 5 Honda vehicles from Friendly Honda and I wouldn't go anywhere else. More

First off, I was greeted by a friendly and caring young lady. Your offerings of refreshment is well, refreshing. I was promptly met by salesman James with a huge smile and friendly greeting. He wasted no t lady. Your offerings of refreshment is well, refreshing. I was promptly met by salesman James with a huge smile and friendly greeting. He wasted no time finding out MY desire and not with a preconceived sales ploy or pitch. He made certain I knew of all options and did not pressure me in an attempt to meet some quota or goal that he was working toward. James was relaxed and professional. He did not stretch the truth and if he did not know something for certain, he told me so but followed up right away and got concrete answers. This was my most pleasurable experience in car buying. In addition, your finance expert shared several options and discussed benefits of each. Assisted every step of the way, I recall saying as I left with the exact car I was looking for, James, thanks for treating me how I like to be treated! I have a Honda dealer literally a quarter mile away and I may drive the twenty some miles to take care of any needs because the one near me doesn't come close to what you have going on at Friendly Honda. No joke. I apologize that remembering names is not my strength, but Im sure you know your people. Heck, even your facility maintenance guy was nice. Thanks! Sincerely, John Mertes More