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Friendly Honda

Poughkeepsie, NY

4.9
1,010 Reviews

1143 Dutchess Turnpike

Poughkeepsie, NY

12603

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1,010 Reviews of Friendly Honda

October 02, 2012

I have now purchased my 7th Honda from Friendly Honda because neither Honda nor Friendly Honda has ever given me a reason not to. Sales and service have both been excellent. More

by rondhawthorne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Tomusolo, Justin Tomasulo
Oct 08, 2012 -

Friendly Honda responded

A perfect experience in both Sales and service is exactly what we are going for- thanks for the excellent review!

October 02, 2012

The price was good; Justin answered all my questions; he did all the paperwork promptly; he was knowlegdeable about the car; and best of all, he did not pressure me to buy a more expensive model or extra wa More

by junedwyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin tomasulo, Justin Tomasulo
Oct 02, 2012 -

Friendly Honda responded

It sounds like you had an excellent experience here- what a compliment to Justin and the rest of the team! Thanks for sharing.

October 01, 2012

Great price on the trade; took time with us; stayed late on the day I picked up the car; answered any questions I had and welcomed any more I might have. Great experience, once again. This is our 3rd Friend More

by Lkeech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Buccione, Frank Buccione
Oct 02, 2012 -

Friendly Honda responded

What a nice review. Our salespeople are truly committed to making sure that your experience is stress-free and that you feel comfortable by thoroughly answering questions. Enjoy your third Friendly Honda! We hope to see you back in our Service department.

October 01, 2012

Although I love your dealership, I would recommend that you attempt to be a little more timely in handling your customers. Waiting around for a substantial amount of time (30 minutes or more)can be very t More

by ilenekramer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Papa and Brian, Brian Hartwell, Papa Mbaye
Oct 08, 2012 -

Friendly Honda responded

Hello, I'm so glad to hear that you love our dealership and I'm sorry if sometimes the wait feels a bit too long- we're always aiming to get our customers in and out as quickly as possible. We appreciate your business and hope to see you again soon.

September 29, 2012

I thoroughly enjoyed the experience of buying our new 2012 CRV with Willis Williams. He was knowledgable about the car, friendly and guided through the process. It was seamless from the test drive to d More

by sue.liebermanmead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
Oct 01, 2012 -

Friendly Honda responded

What a great review- we will certainly be sure to share this with Willis! We are so glad that he has made your car shopping experience a positive one. Thanks for sharing, and enjoy your Honda!

September 28, 2012

Everyone I dealt with was very friendly, patient, and knowledgeable. They answered all of my questions thoroughly and showed us all the bells, whistles, and nuances associated with the car we purchased. More

by tazman546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
R. Studler, Rick Studler
Oct 01, 2012 -

Friendly Honda responded

We are so glad we were able to make your car shopping experience exactly what it should be- a pleasant, informative experience. Enjoy your new vehicle!

September 07, 2012

The first encounter was was very timely. Andrew was very pleasant,professional and knowledgeable. He had the car ready in a timely manner and went through all the instrumentation on the panel and set up my More

by DFoglietta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Patterson
Sep 07, 2012 -

Friendly Honda responded

We are so glad Andrew and our Finance Department were able to help you make your car shopping experience a pleasurable and easy process- that's exactly what our goal is. Thank you for taking the time to submit this review.

September 05, 2012

THIS IS THE SECOND NEW HONDA CIVIC I HAVE PURCHASED FROM YOUR DEALERSHIP IN THE LAST 4 YEARS. I BOUGHT BOTH CARS FROM RON ALEXANDER. I WORK IN SALES MANAGEMENT,SO THAT BEING SAID I APPRECIATE GREAT SERVICE. More

by victoria.di.319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ronald alexander, Ron Alexander
Sep 05, 2012 -

Friendly Honda responded

Hi Victoria, What a complimentary review of Ron! We made sure to post this one right on our Facebook page. Thanks for the kind words- we're so glad we've been able to meet your expectations and that you had such a great experience with Ron. Enjoy your Civic!

September 04, 2012

Salespersons are straightforward and make things clear. Salespersons are straightforward and make things clear. And the entire sales process is OK that would not take too much time.But they should be more More

by firenh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Weibrecht, Danielle Weibrecht
Sep 04, 2012 -

Friendly Honda responded

Hello, thanks so much for your review. We make sure to offer the best value that we can give to our customers, and we're hoping you'll let us service your car also, so you can take advantage of the longterm value we can provide.

September 02, 2012

This was my first trip to Friendly Honda. The showroom is clean and comfortable. My salesperson, Frank Buccione, is a top notch professional!! I am very happy with the CR-V I've leased. More

by ivarz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Buccione, Frank Buccione
Sep 04, 2012 -

Friendly Honda responded

We'll have to let Frank know that you gave him such a nice compliment- thanks for sharing! We hope to see you again soon.

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