Friendly Ford, Inc.

All Went Well! I have been taking my 2005 Ford SEL to Friendly Ford in Roselle, Illinois for all my service needs since purchasing it in June of 2005. The service I have been taking my 2005 Ford SEL to Friendly Ford in Roselle, Illinois for all my service needs since purchasing it in June of 2005. The service team at Friendly has kept my "500" in top condition. They are very professional, bringing potential problems to my attention for correction. They truly are all "Friendly" as well. More

Routine Maitenance Brought my vehicle in for the "Works Package" and "injector cleaning". Service was performed in a timely manner (as always). Had a conversation with Brought my vehicle in for the "Works Package" and "injector cleaning". Service was performed in a timely manner (as always). Had a conversation with Dan Miciunas regarding future service. Another good experience! Tom Kay More

Scheduled maintenance My car was overdue for an oil change and tires. I was very satisfied with Friendly's immediate price match and expedited service. The best customer se My car was overdue for an oil change and tires. I was very satisfied with Friendly's immediate price match and expedited service. The best customer service in the area! More

60 mile check, We’ve been doing business with Friendly Ford over 24 years, matter of fact I owned a Spyder Eclipse Convertible & used to Service with Steve. John the We’ve been doing business with Friendly Ford over 24 years, matter of fact I owned a Spyder Eclipse Convertible & used to Service with Steve. John the new Service Mngr is truly a Wonderful Man, he advised that it was time to get Coolant system flushed & sent my Mother & I to lunch. ( much appreciated) Matt, who I’ve known 6 years took the time to sit & talk with me for a bit, he is wonderful too. All in All Service was Excellent. More

Recall service. I had called in for a recall appointment and was quickly assigned a time and day to bring my car in. Those i spoke with were pleasant to deal with and I had called in for a recall appointment and was quickly assigned a time and day to bring my car in. Those i spoke with were pleasant to deal with and i was taken care of within minutes. Very friendly and courteous staff. More

Great Experience! Service was on point! I have been having issues with my airbag light coming on and staying on sporadically part way through my drive. I had taken it in to a different Ford I have been having issues with my airbag light coming on and staying on sporadically part way through my drive. I had taken it in to a different Ford dealer for service but they were unable to diagnose or fix the issue. I decided to give Friendly Ford a try to see if they could finally address this and I am so glad that I did! They were not only able to figure out where the issue was coming from but had the part ordered and in house within a matter of days. I worked with JR in there service department and he was absolutely fantastic! Not only was he super friendly but was confident that they would get to the bottom of everything and he hands down, held up to what he said. I didn't purchase my car from them but I can assure you that I will make sure this is my dealer/service center of choice moving forward with everything pertaining to my car! More

Good service I just needed a couple of things done on my Ford Flex, and decided to give Friendly a try. The staff there are all great. Would definitely recommend. I just needed a couple of things done on my Ford Flex, and decided to give Friendly a try. The staff there are all great. Would definitely recommend. More

Great service! Eric was a pleasure to work with! Best service experience I've had from other Ford dealerships. Would definitely bring my car back here for service. Eric & his team accessed the issues Best service experience I've had from other Ford dealerships. Would definitely bring my car back here for service. Eric & his team accessed the issues in a timely manner & got my car back to me on time for the Holiday weekend! More

Great Service on Saturday Mornings I called beginning of the week to schedule the 'Works" and arrive at 7am. In and out, within the hour. Always great service and they the records on I called beginning of the week to schedule the 'Works" and arrive at 7am. In and out, within the hour. Always great service and they the records on my 2011 Ford Escape with 138,000 miles. More

Took care of problem no hassles Service advisor JR got me in and on my way as promised,thank you will recommend, and will return in the future. Thanks again satisfied customer! Service advisor JR got me in and on my way as promised,thank you will recommend, and will return in the future. Thanks again satisfied customer! More