Friendly Ford, Inc.

Honest Place To Take Your Ford for Service I have taken my vehicle to Friendly Ford's service department quite a few times. Every person I have encountered has been friendly and are honest. I I have taken my vehicle to Friendly Ford's service department quite a few times. Every person I have encountered has been friendly and are honest. I wish I had thought of going here when I had purchased my used vehicle from a not-so-honest Ford dealership in Schaumburg. I feel that I will not be ripped off here and will continue to be a loyal customer. I will definitely see them when it is time to replace my current vehicle. More

great sales staff Had a sales staff that was willing to work with me. eddy was my sales manager and he was excellent to work with. and delivery of the car was easy in a Had a sales staff that was willing to work with me. eddy was my sales manager and he was excellent to work with. and delivery of the car was easy in and out quick. More

Satisfied First-TIme Customer I made the switch from another local dealership. This is a much more pleasant trip, and also a much more pleasant experience. John in service greeted I made the switch from another local dealership. This is a much more pleasant trip, and also a much more pleasant experience. John in service greeted me wih a friendly handshake. Loved the retro service shop paraphenalia collection. Plenty of places to sit and wait for your car, good showroom selection of vehicles, and a salesman that put up with my rambling. Then to really top it off, my car was shiny and clean, they gave it a towel dry. All in all I highly recommend, I'll be back soon for more service. More

Service done well Friendly Ford has taken care of several of my cars over the years.Very pleased they get right to the problem and fix it right the first time.Nice havi Friendly Ford has taken care of several of my cars over the years.Very pleased they get right to the problem and fix it right the first time.Nice having someone you can trust. More

Just an Oil Change, BUT Everyone at Friendly Ford was extremely nice and accommodating and they made this tedious chore a pleasant experience. Thanks to all who were so nice Everyone at Friendly Ford was extremely nice and accommodating and they made this tedious chore a pleasant experience. Thanks to all who were so nice and, dare I say, FRIENDLY. More

Honest Service Took our Escape in with a squeak that developed in the breaks. It would have been easy for them to say it needed new break pads at a minimum. Instea Took our Escape in with a squeak that developed in the breaks. It would have been easy for them to say it needed new break pads at a minimum. Instead they cleaned and adjusted the breaks and explained the squeak was coming from metal in the pads. JR and crew fixed the problem and saved me a couple hundred dollars. I appreciate the explanation as well as the work. More

Dashboard signals are correct Brought in Escape when other mechanics could not solve engine light signal. Our mechanic at Friendly Ford even sent a picture of part that was causing Brought in Escape when other mechanics could not solve engine light signal. Our mechanic at Friendly Ford even sent a picture of part that was causing the signal to turn on. That was really helpful and will bring the car in right away if another signal goes on. Also took care of 2 recalls on my Escape and they returned it in 1 day and even washed my car. 😊 More

All Went Well! I have been taking my 2005 Ford SEL to Friendly Ford in Roselle, Illinois for all my service needs since purchasing it in June of 2005. The service I have been taking my 2005 Ford SEL to Friendly Ford in Roselle, Illinois for all my service needs since purchasing it in June of 2005. The service team at Friendly has kept my "500" in top condition. They are very professional, bringing potential problems to my attention for correction. They truly are all "Friendly" as well. More

Routine Maitenance Brought my vehicle in for the "Works Package" and "injector cleaning". Service was performed in a timely manner (as always). Had a conversation with Brought my vehicle in for the "Works Package" and "injector cleaning". Service was performed in a timely manner (as always). Had a conversation with Dan Miciunas regarding future service. Another good experience! Tom Kay More

Scheduled maintenance My car was overdue for an oil change and tires. I was very satisfied with Friendly's immediate price match and expedited service. The best customer se My car was overdue for an oil change and tires. I was very satisfied with Friendly's immediate price match and expedited service. The best customer service in the area! More