Friendly Ford, Inc.

Emergency service Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great j Service was prompt and courteous. Problem was detected and quickly rectified. My wife and I are very pleased with the way things were handled. Great job! More

Super service, Surprise in the extras I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an I was long overdue for an oil change, mostly due to factory recalls, I didnt think I had time for. I finally just called in early one morning for an oil change and to my surprise they said they could do ALL the work in one day, and give me a car. I was thrilled at the little things they noticed (a piece of trim, that had been irritating me for a year) and fixed. I would suggest them to anyone needing a quality car or quality service. Thank you for making my day easier. More

Outstanding Service Exceeded my expectations - from accommodating my schedule, communicating with me while the technician diagnosed my vehicle to completing the repairs e Exceeded my expectations - from accommodating my schedule, communicating with me while the technician diagnosed my vehicle to completing the repairs early, this was an excellent experience. I will continue to use their service department and purchase cars from Friendly. More

Consistantly consistant My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been in for routine service and one recall in the last couple of weeks. Scott and Kathy have always been efficient and knowledgeable in our recent dealings. The work is done when promised, or before. The technicians do a great job of keeping the cars clean and the work is done correctly. This is the kind of service we have received over the years and have come to expect from Friendly Ford. More

Service work We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buyi We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buying and service a pleasure. More

Excellent Service I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine mai I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine maintenance and service. The Service technician did an outstanding job and the Customer Department was extremely helpful and professional. I definitely would recommend this dealership to anyone who is in the market for an vehicle or for service. Thank you More

Consistent, outstanding service every visit. I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very pro I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very professional and always seeking to deliver great customer service. Ease of scheduling, efficient, timely work completion. Very happy to be a Friendly customer! More

They accomplished a recall and wheel alignment this visit. Scott the Service Advisor explained upfront what would happen, and kept me informed throughout my visit, which I appreciate. I have serviced my Ford Scott the Service Advisor explained upfront what would happen, and kept me informed throughout my visit, which I appreciate. I have serviced my Ford Escape at Friendly Ford since purchasing vehicle, and am very pleased with the services they provide. Thank you! More

Great, but As you can not really see a alignment I trust they did a great job. Scott got me out of there in less time than was quoted which was a big plus. My bu As you can not really see a alignment I trust they did a great job. Scott got me out of there in less time than was quoted which was a big plus. My but concerns your wanting to charge me to investigate a noise (Creaking sound when braking). I have been a customer fro many years and almost always do whatever is recommended. In this case the problem could be something simple and I thought you would at least check it out. I declined to pay an investigative fee. More

Nice , work was great Great, lots of help getting rims fix that had been scuffed before I purchased , took little longer then expected but was updated along the way as to w Great, lots of help getting rims fix that had been scuffed before I purchased , took little longer then expected but was updated along the way as to when it would be done ?? More