Friendly Ford, Inc.

Consistantly consistant My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been My wife and I have bought several vehicles from Friendly Ford and have always had them serviced there. Our current Escape and Explorer have both been in for routine service and one recall in the last couple of weeks. Scott and Kathy have always been efficient and knowledgeable in our recent dealings. The work is done when promised, or before. The technicians do a great job of keeping the cars clean and the work is done correctly. This is the kind of service we have received over the years and have come to expect from Friendly Ford. More

Service work We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buyi We have purchased several vehicles from Friendly Ford. Always a pleasure to deal with staff here, never disappointed! Thank you for making car buying and service a pleasure. More

Excellent Service I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine mai I have purchased many vehicle from Friendly Ford over the years and have never been disappointed. I recently took my 2012 Ford Flex in for routine maintenance and service. The Service technician did an outstanding job and the Customer Department was extremely helpful and professional. I definitely would recommend this dealership to anyone who is in the market for an vehicle or for service. Thank you More

Consistent, outstanding service every visit. I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very pro I had received mediocre service at another Ford dealership. Tried Friendly and have received great service each and every visit. All staff is very professional and always seeking to deliver great customer service. Ease of scheduling, efficient, timely work completion. Very happy to be a Friendly customer! More

They accomplished a recall and wheel alignment this visit. Scott the Service Advisor explained upfront what would happen, and kept me informed throughout my visit, which I appreciate. I have serviced my Ford Scott the Service Advisor explained upfront what would happen, and kept me informed throughout my visit, which I appreciate. I have serviced my Ford Escape at Friendly Ford since purchasing vehicle, and am very pleased with the services they provide. Thank you! More

Great, but As you can not really see a alignment I trust they did a great job. Scott got me out of there in less time than was quoted which was a big plus. My bu As you can not really see a alignment I trust they did a great job. Scott got me out of there in less time than was quoted which was a big plus. My but concerns your wanting to charge me to investigate a noise (Creaking sound when braking). I have been a customer fro many years and almost always do whatever is recommended. In this case the problem could be something simple and I thought you would at least check it out. I declined to pay an investigative fee. More

Nice , work was great Great, lots of help getting rims fix that had been scuffed before I purchased , took little longer then expected but was updated along the way as to w Great, lots of help getting rims fix that had been scuffed before I purchased , took little longer then expected but was updated along the way as to when it would be done ?? More

Vary well pleased. Vary well pleased with the staff I came in contact with. vary professional and helpful in that they took the time to explain everything to us. The onl Vary well pleased with the staff I came in contact with. vary professional and helpful in that they took the time to explain everything to us. The only thing that has been frustrating is I had this car in four times . Three times for recalls, one time for a fab that went bad after having the car for only five months. Mr. Richard saccomonto More

RV Oil changeI I had taken my RV on a long trip out west and was back in the Chicago area before my trip home to North Carolina. I needed the oil changed and the fol I had taken my RV on a long trip out west and was back in the Chicago area before my trip home to North Carolina. I needed the oil changed and the folks at Friendly Ford were all very helpful and professional. The work was completed in a very timely manner and I departed for NC later the same day. Thanks Friendly Ford!!! More

Excellent Service Ready when promised, service advisor was excellent (Bill Cotton), car was clean, no problems, experienced during or after service was performed. a goo Ready when promised, service advisor was excellent (Bill Cotton), car was clean, no problems, experienced during or after service was performed. a good place to do business with. More