Freeway Ford

Jordan made my experience of buying a car painless. After the purchase he made sure the window company contacted me about the air I could hear coming through the bottom of the windshield. I was disappointed the purchase he made sure the window company contacted me about the air I could hear coming through the bottom of the windshield. I was disappointed with the quality of the "detail" done to the car. The windows were dirty and while the car smelled great it seems that was about all that was done...spray lots of new car small in the interior? More

We came into the dealership only to look a used Ford 500. We had talked to Dustin on the phone previously, but had not made it in to check out the vehicle. Dustin was one of the friendliest & no pressure s We had talked to Dustin on the phone previously, but had not made it in to check out the vehicle. Dustin was one of the friendliest & no pressure salesman we have ever dealt with. Needless to say we drove home the 500 that day. A few follow up phone calls with Dustin have arisen & he is excellent with customer service!!! We would definitely recommend Dustin & Freeway Ford to our friends & family! Sincerely, Carroll Henkes & Jane Mueller More

Dustin was able to make all happen via phone, text, email and FedEx since i was in the East Cost and need a Jeep in Colorado. Very proffesional and honest people. Dealer even took care of installing and FedEx since i was in the East Cost and need a Jeep in Colorado. Very proffesional and honest people. Dealer even took care of installing running boards on vehicle at an affordable price. Give these gus a call if you want to be treated right. More

Ron was very professional and easy to work with. The entire transaction was done with miminal time and an emphasis of what we were looking for. entire transaction was done with miminal time and an emphasis of what we were looking for. More

I recently purchased a new Ford F-150 from Jordan Arnesen at Freeway Ford. I completed a ton of research prior to starting my new truck journey. I ended up visiting two other Ford dealerships prior to Free at Freeway Ford. I completed a ton of research prior to starting my new truck journey. I ended up visiting two other Ford dealerships prior to Freeway Ford. Both were larger than Freeway and appeared to have much larger inventories. I test drove the exact truck I wanted from the first dealership. The salesman was polite, however didn't know anything about the truck and couldn't answer any of my questions. I offered to listen to any information about current finance deals or truck specifications, however he admittedly didn't have any. I test drove the same truck from the second dealership and again the salesman was polite, however didn't know anything about the truck and couldn't answer any specific or even general questions I had. In fact, I remember asking the salesman a specific question, to which he replied with words to the effect of, I could tell you but everything changes each week so I don't want to give you false information. I then contacted the internet sales at Freeway Ford and spoke with Jordan. I told him exactly what I was looking for and he related having my truck in stock. Jordan related he would pull the truck inside and get it cleaned up prior to my arrival. While talking with Jordan I noticed he was very professional and extremely polite and left me with the impression that he would try his hardest to make me happy and earn my buisness. I subsequently test drove the truck, during which time Jordan answered almost every single question I had. The few questions he couldn't initially answer, he later researched and found the answer. I also was able to negotiate the best price of any dealer for my dream truck, which I ended up purchasing that day. This was by far the best vehicle buying experience I have ever had, due in large part to Jordan Arnesen. The deception, trickery and pressure I had experienced in my car buying past never happened at Freeway. I also learned that great customer service has nothing to do with how much vehicle inventory a dealership has or how fancy it looks like on the outside, and has everything to do with how dedicated and professional the employees are and if they truly understand and respect how important and exciting of a day this is for you. I would definitely recommend Freeway Ford to anybody who expects excellent customer service and nothing less. More

We recently purchased a new car from Dustin, in fact it was our second car purchase from Dustin. He worked tiredlessly to get us the deal we wanted. At the time of purchase, a Friday night, he could not was our second car purchase from Dustin. He worked tiredlessly to get us the deal we wanted. At the time of purchase, a Friday night, he could not locate the spare key. On Monday morning arrangements were made by him to have the car picked up from my work, have a new key and a new keyless entry made and have the car brought back to me. All the work took less than 90 minutes. Dustin has never failed to keep his word. His attention to detail and customer service is a model I wish other businesses would learn from! More

Dustin was helpful in finding a new vehcile as usual. He was very supportive and responded to my needs for a new vehcile immediatly. He is great to work with and makes the process enjoyable. was very supportive and responded to my needs for a new vehcile immediatly. He is great to work with and makes the process enjoyable. More

It was the first time in my car buying life that I did not feel as though I was being rushed or being taken advantage of. My family walked away feeling like we made a great purchase. Irwin was very know not feel as though I was being rushed or being taken advantage of. My family walked away feeling like we made a great purchase. Irwin was very knowledgeable and patient. The financing lady (Stacey?) was also very professional, patient with our three small children and very honest. Great experience, would go back again. More

This was our second time purchasing from Freeway Ford and Dustin Gonzales. Once again they both delivered on meeting our needs and exceeding our expectations. We came in with just an idea of the kind of veh Dustin Gonzales. Once again they both delivered on meeting our needs and exceeding our expectations. We came in with just an idea of the kind of vehicle we wanted and Dustin help us narrow it down to a brand new 2011 Ford Focus. He genuinely worked at getting us the best deal and made sure we were well taken care of. The process was smooth, and everyone from Dustin to Josh on financing, was a pleasure to work with and explained every aspect of the deal. We have and will continue to recommend Barbee Freeway Ford and Dustin Gonzales to all our friends and family. More

Dustin was very helpful in helping me get the truck I wanted. Everyone was friendly the truck was clean. I would recommend the dealership to a friend. wanted. Everyone was friendly the truck was clean. I would recommend the dealership to a friend. More