Freeway Ford

I was quoted a price, then was called back and given a higher price. Only $200, but still. They had a $399 "dealership fee" which was supposedly for cleaning the car and other stuff I don't remember. R higher price. Only $200, but still. They had a $399 "dealership fee" which was supposedly for cleaning the car and other stuff I don't remember. Really? They are charging me to clean the car I am buying from them??? They did not fill my tank. They said the vehicle I bought had a DVD and after leaving the dealership found it did not and that it was mistake on their part in the discription of the navigation or something and was not inlcuded in the price...??? So needless to say I did not get a DVD nor was anything done to correct their mistake. On the positive side, my salesman was very nice, always answered his phone and returned messages when he wasn't available. The price was very good for the mileage and in comparison to other vehicles of the same description, year, mileage, etc. I reserached the car online and did not test drive before I bought it. Everything was as they said (except for the DVD player). I did private financing so when I walked in the dealership, I was able to give them the checks, sign and leave. Very easy. Overall I would recommend Freeway Ford, but as all consumers should do, conduct your research on the car first. More

Great Experience!! We had been to 2 dealers prior to Freeway. We were very unhappy with that prior experience. We saw Freeway's inventory on-line and made the initial contact with Dustin who informed u Freeway. We were very unhappy with that prior experience. We saw Freeway's inventory on-line and made the initial contact with Dustin who informed us the cars were in stock and on the lot. Open all cars and gave us info but did not hover over us like some dealerships. The experience from test driving several cars to final signing of of papers was less then 2 hours. Very good customer service and thus far the follow-up and attention to detail is world-class. I would and will recommend Freeway to my friends and family. More

Jordan was a pleasure to work with. He was efficient and the experience I received was awesome. I will definitely recommend Freeway Ford to anyone and especially Jordan. Thanks again! the experience I received was awesome. I will definitely recommend Freeway Ford to anyone and especially Jordan. Thanks again! More

Meet Phil one week before to get better educated on the F150's that I have shopping for. Phil was very helpful and did not put pressure on us. Over the week as i continued to internet shop @ Freeway as w F150's that I have shopping for. Phil was very helpful and did not put pressure on us. Over the week as i continued to internet shop @ Freeway as well other dealerships, I found that Freeway was eager but not pushy to help me make a clear decision. After some additional shopping on Sat at other dealers, my mind was made up on a particular truck if Freeway could come to terms on what i was able to pay. The negotiation was relatively easy and left with the truck about 1.5 hours after arriving. Note that similar car purchases in the past have been brutal and cumbersome so i very much appreciate that we were both able to meet our goals. Thanks Phil....jr More

I was attracted to Freeway Ford because of Dustin I was attracted to Freeway Ford because of Dustin Gonzales. I have purchased several cars before this one and Dustin has always handled himself prof I was attracted to Freeway Ford because of Dustin Gonzales. I have purchased several cars before this one and Dustin has always handled himself professionally and courtesly. He is honest and displays this in his dealings with people. I have and will recommend him and the dealership to others. Roger Arthur More

The dealer and salesman were very knowledgeable and helped me find exactly what I was looking for at a fair price. The financing department was helpful and the extended service warranty covers everyth helped me find exactly what I was looking for at a fair price. The financing department was helpful and the extended service warranty covers everything. It was a hassle-free experience. I will most likely by my next vehicle from this dealership, as well. More

I love this dealership! They say "they are here to say yes" and they really are! Jeff was awesome and my previous experience with Len Lyall left me highly dissapointed. So I walked into Freeway Ford w say yes" and they really are! Jeff was awesome and my previous experience with Len Lyall left me highly dissapointed. So I walked into Freeway Ford with low hopes! But as soon as we started talking I had a car within 41 minutes!!! Jeff was amazing and he was very, very friendly, he walked me through the process, and was very relatable, I knew he actually CARED about me getting a new car and out of the horrible '99 Saturn I was in. He didnt see me as just another sale. This was an awesome experience and I am now a proud owner of a 2010 Ford Focus! Thank you so much Freeway Ford, and thank you even more Jeff! I HIGHLY and I mean HIGHLY recommend this dealership for anyone who is looking for a RELIABLE Nice Quality car, and for anyone that wants a FREINDLY family orientated enviornment! Freeway Ford really does care and they are there to say yes.......literally! :) More

We recently moved back to Colorado from overseas. We had not own a car for 16 years and were dreading the car dealership experience....hard sell etc. After researching various makes and models of cars, not own a car for 16 years and were dreading the car dealership experience....hard sell etc. After researching various makes and models of cars, we decided to buy a ford fusion. An internet search showed that Barbee's Freeway Ford had the exact make, model and color that we wanted. The only thing that was missing was the back up camera. Since it was a Sunday, we went to the car lot and looked at the car. My husband sent an email that night inquiring about the car. We got an immediate response from Jordan Arnesen indicating that he would be available to meet with us on Monday. Jordan answered our questions and there were no high pressure techniques used. All negotiations were handled by Jordan. My husband and I both felt that we got a great deal so there was no need to keep looking. We were also assured that the backup camera could be installed and that the quality would be equal to a factory install. This was done in a very timely manner and the camera appears to be working fine. Jordan also spent time going through all of the car features and offered further assistance if I had any questions or problems. It was definitely the best car buying experience we have ever had. More

I was looking for a Ford Fusion and I have problems with my head rubbing the top of the car because of my height.. Irwin is a true pro.. After showing me the 2011Ford Tauraus with a much taller cabin my dec my head rubbing the top of the car because of my height.. Irwin is a true pro.. After showing me the 2011Ford Tauraus with a much taller cabin my decision was clear thanks to Irwin!!!! I will tell my friends and family how great of experince i had thanks Irwin!!! Danielle Lucke More

After going to 2 dealership who tried to bait & switch, I called Jordan about a specific vehicle and he went out of his way to make sure it was available when I got there. The staff was friendly an switch, I called Jordan about a specific vehicle and he went out of his way to make sure it was available when I got there. The staff was friendly and curtious at all times and if we had a question they answered it up front. Great Service More