I would like to commend & say Thank You to Mr Doug Lawrence & his staff @ Freeway Ford. This is a professional & highly recommend dealership. James Lefever

I purchased a car that needed a recall inspection and repair. Took it into Barbee ford within 2 weeks of purchase. While they had my car - they damaged the windshield and broke the door they were supposedly doing the recall on. I have email correspondence where they admit to it and refuse to pay. The service manager and the director of operations said that because a rock hit the windshield while they were driving my car to the body shop, it was not their fault. Obviously since they were driving - it is their fault. I took my car to another ford dealership who confirmed Barbee Freeway Ford was responsible for the damage to my door and charged Barbee Ford for the damage. This is the worst service I have ever received and I do not recommend anyone take their cars there. Happy to share the email chain with anyone. Already sent it to the BBB and the AG.

Rafael was easy to work with / over all good fair deal / good price for the trade in.

I bought my truck here and so I felt some loyalty to them--salesman was pretty decent. His manager not so much. As I thought about this; the low-ball trade-in allowance and the lying finance manager--I know the next truck won't be from here! Worse yet was the service experience I just recently had as the service writer completely disregarded my experience and input. I walked away and immediately made an appointment with Phil Long--hope it's better.

I was a supporter of Ford, 40 years owning them, parents owned them, kids etc. I will never purchase another Ford ever! Their service Center at Freeway Ford in Denver are the best at ripping people off! The customer service line at Ford Coporate will side with them stating since each dealership is privately owned they cannot help you with any issue you bring to them. I had my engine light go off, I had the code and it stated clutch B Acuator. I called the service center which is really a rip off person well trained. I asked if they do pick up on the vehicles and they said yes and provided me with their tow company name. Also told me they would not be able to see my car for a week and had no loaners. If you Google the issue I’m talking about,you will see it was a safety recall item. When the car arrived at the service center, Marcos called me and told me I now owe $768 . Had not even looked at my car. After my call with Ford Coporate and Marcos where they simply said they can’t control anything the rip off people do, suddenly within the hour my car was diagnosed and the estimate for repai was $5000! That’s right $5000. I went and paid the rip off money and drove my car home and ordered the part for $29, spent 30 mins installing it and wow, the car is miraculously fixed. Engine light turned off and the car is working perfectly!

It was easy to negotiate the deal. The price on the web ad was acceptable to me and they came up on the trade in to meet what I needed. There was a problem with the car that delayed delivery and required Ford service to get involved. But other than that the deal went very smoothly.