Freeway Ford
Denver, CO
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518 Reviews of Freeway Ford
My fiance and I had some frustration at the beginning of our car-buying experience (primarily surrounding financing), but Alex and Mark led us through to the end. We ended up with a car we love and a great our car-buying experience (primarily surrounding financing), but Alex and Mark led us through to the end. We ended up with a car we love and a great deal. They were both very easy to work with,we are very satisfied. More
This dealership is PURE CRAP. We did a trade in for a Ford F-150 08. Everything seemed to go good until we got the truck home, and discovered that they lied to us about the backup sensor and pointed out Ford F-150 08. Everything seemed to go good until we got the truck home, and discovered that they lied to us about the backup sensor and pointed out during the test drive that it was in "working order", when we took it in to have it looked at there wasn't even wires connecting it to the rear bumper which also had been replace and we were not told about that either. So basically our truck was in an accident and we did not know about it. Not only that, supposedly they do a 360 point check on the truck-but highly doubt that when someone left a bottle of power steering fluid under the hood. BTW we are back in the shop replacing the power steering pump as we speak. Now, the extended warranty is also CRAP, we are having to pay 1/2 of the total for this replacement. SO DO YOUR RESEARCH on EVERYTHING because you cannot obviously trust anyone in this world. Jordan Arneson was who working with us and I do not recommend him or anyone else, they are all liers, and just want the MONEY. BS-regret ever going there!!!!!!!!! More
I had a great overall experience. The staff was friendly and the cars were very nice. They went above and beyond bringing in the car as quickly as they could. After having visited every Ford Dealer up and and the cars were very nice. They went above and beyond bringing in the car as quickly as they could. After having visited every Ford Dealer up and down the front range, I would suggest people go to Freeway Ford first. I would have liked the paperwork to have been completed correctly in the F&I Office, but other than that I was impressed with their sales staff and the level of customer service. More
Jeff was one of the nicer salespeople I have ever dealt with. The finance department was very helpful and overall I feel I got a good deal. I love my new car. with. The finance department was very helpful and overall I feel I got a good deal. I love my new car. More
My experience went from great to horribly bad. Dealing with the salesman Ron Clark was a great experience, but after the sale was complete customer service went out the window. I financed the vehicle mys with the salesman Ron Clark was a great experience, but after the sale was complete customer service went out the window. I financed the vehicle myself so Freeway Ford sent me all of the documents to take to MVD instead of completing the paperwork for me. The paperwork was all very incomplete and done incorrectly. After multiple calls to Freeway and three trips to MVD I was able to get all of the paperwork back from Freeway. The only problem was they made a mistake on the title. I sent the title overnight using the return label they provided to me, and they still somehow lost it. After two more weeks I was finally able to get someone to reissue a title for the vehicle (again help from the sales Person, not Management). We are going on two Months now and still have no title. I have to make my fourth trip to Motor Vehicle to get an extension, and then back again when I finally do get a title. As I said, the sales person was the only person who took this all seriously, I never received a call from the GM to apologize about the mix up. Once the sale is done, so are you. What a Shame. Joel V. Scimeca Executive Director CollegeAmerica Fort Collins, CO ph: 970-225-4860 fax: 970-223-0055 Joel.Scimeca@collegeAmerica.edu More
The paperwork was not to our liking. I know it may sound like I did not have a good experience at Freeway Ford, but that is not the case. My Father was co-signing on a car loan for me and was not satisfied like I did not have a good experience at Freeway Ford, but that is not the case. My Father was co-signing on a car loan for me and was not satisfied with the contract. Even after I had the vehicle they were more then willing to work with me and make it right. Thanks for the help Irwin. More
14 Sept 2011, I have sold my Ford F250 to Barbee’s Freeway Ford 4471 E. Evans Ave, Denver CO 80222. I was referred to Dustin Gonzales from a member of our church who also is in the auto industry, Tom Freeway Ford 4471 E. Evans Ave, Denver CO 80222. I was referred to Dustin Gonzales from a member of our church who also is in the auto industry, Tom related that Dustin was the best and could help in my special position of selling our truck. I have found Dustin Gonzales to be a man of high quality, customer service and ethics and is a credit to your team that others should follow You may ask why we a have sold my dream truck, well we have sold the truck and all proceeds will help support a mission that our church is funding in Zambia. Eastern Hills Community Church has been building a compound for orphan children who would in short be sold for prostitution or slavery. The moneys raised will help, house, feed, protect, and educate these youth to become future leaders of Zambia. Tanya and I have been so blessed with all that we have; selling our additional vehicle seems to be a small sacrifice compared to what these kids have been through. It refreshing to see a business with the same attitude and outlook to our community The Truck had less than 9,100 total miles on it with in the year and we have owned it and we have been totally satisfied with the service, quality, and customer support that Freeway Ford has provided to us with our truck. Due to Dustin’s outstanding service, We will buy from you in the future. Thank you in advance Don N. Mathis Capt, USAF (Ret.) MSC. More
Dustin made buying my first car a great experience. Dustin understood my needs and worked with me to get a great car at a great price. He wasn't pushy as has been my experience with other dealers. I w Dustin understood my needs and worked with me to get a great car at a great price. He wasn't pushy as has been my experience with other dealers. I was able to leave feeling very confident about my purchase. More
Dustin is always so pleasant to work with. He goes above and beyond each time I get a car from him. He takes the time to LISTEN and understand everything I am looking for in a car. Dustin has a customer for and beyond each time I get a car from him. He takes the time to LISTEN and understand everything I am looking for in a car. Dustin has a customer for life and I always refer friends to him because I know he will take great care of them. Thanks so much for all you do Dustin!!! More
We recently were in the market for a new car, and decided to go with a Ford Fusion. This was our first new car purchase, and we were a little apprehensive about dealing with salesman. Jordan Arnesen took g to go with a Ford Fusion. This was our first new car purchase, and we were a little apprehensive about dealing with salesman. Jordan Arnesen took great care of us! He treated us very honestly and fairly. Now, anytime someone I know is in the market for a new car, I recommend they talk to Jordan first. More