Freeway Ford

WOW. Thought they had nice vehicles and put them to the test keeping them there late but WOW, Did I get the shaft. Finance manager had me sign a paper saying he would negotiate a rate that would go no hig test keeping them there late but WOW, Did I get the shaft. Finance manager had me sign a paper saying he would negotiate a rate that would go no higher than 5.99% but that he would negotiate the best possible rate for me. Contacted the bank and come to find out that the finance manager submitted the paperwork at 5.99%. The bank confirmed they would have given me a far better rate. Where is the disconnect, Barbee's Freeway Ford? Did you even try to get me the rate I asked you to? Aparently not. Kennedy was great but Reggie seemed to be rushed to get me out the door. Then they shipped me out and shut the doors with a quarter tank of gas and without giving me any rundown on the vehicle features or amenities. I had to rely on google and the ford website for the info on how to work half of the manufacturer features in the vehicle and still don't know how to work the aftermarket features they added. Then come to find out the vehicle I purchased had issues. Fortunately for me, Marc Faricy their used vehicle manager was able to deal with the busted windsheild but come on. . . All in all, this experience has left me feeling rediculously taken advantage of. I will not be going back to this dealer. I wish we could review the personnel at the place because I hate to rate everyone poorly. In retrospect though, if any member of a team treats a customer poorly, the whole team has failed the customer. John shafted me with the numbers - watch out for this guy Reggie seemed like he wanted to just rush me out with any vehicle he could Kennedy was great and she took the time to show me lots of vehicles Mark was awesome and treid to do right by me to clean up the mess If I could offer this dealer some advice: go the extra mile. In a hard economy, it makes a difference. More

Ron Clark was friendly, and put me in a car that I chose. He didn't pressure me into anything. The experience was fast, friendly, and very professional. I would recommend him to family and friends! He didn't pressure me into anything. The experience was fast, friendly, and very professional. I would recommend him to family and friends! More

It was very pleasant to work with Ron Clark in the purchase of our perviously owned truck. Ron vas very helpful and a pleasure to work with. I will give future business to Freeway Ford as a result o purchase of our perviously owned truck. Ron vas very helpful and a pleasure to work with. I will give future business to Freeway Ford as a result of the way Ron treated us. More

I am a repeat customer with Barbee's Freeway Ford and I will continue to be a customer in the future! I was looking for a specific car that I found on Cars.com, I called Jordan and he had the car waiting f will continue to be a customer in the future! I was looking for a specific car that I found on Cars.com, I called Jordan and he had the car waiting for me in the garage within the hour. I also gave a monthly payment that I didn't want to exceed and Jordan worked hard with management to make this number happen. I can't tell you how appreciative I am to have a staff that works with me and not against me. Keep up the great work and I'll be back in the future! More

Jordan is a good liaison to have when you're in the market for a new car. The car that I initially sought was sold minutes before I inquired about it but Jordan helped me contact other dealers to find market for a new car. The car that I initially sought was sold minutes before I inquired about it but Jordan helped me contact other dealers to find that one. Eventually I changed my mind and bought a truck - from Jordan at Freeway. He's awesome. More

I went to this dealership after being frustrated with a lot of dealerships in the area and I actually felt very comfortable and welcomed. U had the pleasure to deal with a great sales person. Besides being lot of dealerships in the area and I actually felt very comfortable and welcomed. U had the pleasure to deal with a great sales person. Besides being super easy to talk to and communicative, he had a great knowledge. He took his time to do research, explain everything in detail and find the best deal. I would go back again for my next car and I would definitely recommend this dealership and especially Jordan to anyone/everyone looking to buy a new or used vehicle. I absoluetly love my new car! Thank you for all the help. More

In the past I have always bought my vehicles from private parties, but when I needed to replace my SUV a friend recommended that I contact Jordan Arnesen at Freeway Ford. My friend told me that he had purcha parties, but when I needed to replace my SUV a friend recommended that I contact Jordan Arnesen at Freeway Ford. My friend told me that he had purchased a used vehicle with Jordan earlier in the year and it had been a good experience. I am glad that I got together with Jordan!He took all the hassle out of buying a used vehicle. I told him what I was looking for as far as capacity, fuel efficiency, mileage, and price and he got me in a great vehicle. To top it off he's a wonderful person- very friendly and concerned that I am satisfied with my purchase. Thank you Jordan Arnesen and thank you Freeway Ford. More

We bought a second car from Barbee Ford with Dustin who was very patient and took the time to show us a number of cars with a variety of options and features. Dustin never pressured us and gave us time to was very patient and took the time to show us a number of cars with a variety of options and features. Dustin never pressured us and gave us time to be on our own when my wife and I needed to discuss our thoughts privately. Even after the sale, Dustin has been willing to be available to answer questions we've had. More

Buying our ford edge was a wonderful experience, having A-plan made it so easy. However the financing of the car had some issues with calls not being returned by the finance office about our warranty. A-plan made it so easy. However the financing of the car had some issues with calls not being returned by the finance office about our warranty. More