Freeway Ford

I had been looking for a quality low mileage vehicle for some time. I had some difficulty finding what I was looking for, I had dealers try to sell me more than I was asking for and others who had attempted some time. I had some difficulty finding what I was looking for, I had dealers try to sell me more than I was asking for and others who had attempted to sell me less that what I needed. I spent hours at times with several dealers providing my information re-evaluating vehicles and having to visit these lots directly with no success. It felt like I was wasting my time. Dustin Gonzales (Internet Sales Freeway Ford) did something truly amazing. He actually did what I asked of him. I asked he find me a low mileage 4 door sedan with a few of my preferable suggestions - no sweat. I let him know the estimated payment I was looking for - no problem. I asked he not waste my time going over types of vehicles I was not looking for - quick and friendly is the definition of his service. I reitterated several times that when I show up at the dealer I want to look at the preferred vehicles (with choices) and be ready to just start the financing immediately. I'm a typical guy - I hate shopping and wasting time... I spent a total of perhaps an hour to an hour and a half and walked away with a beautiful low mileage Ford Fusion. He worked the deal in my favor and I honestly believe there would not have been a better deal and as quick anywhere else. The Financing manager spent no time giving me the details I needed and I am so pleased with my new vehicle you cannot imagine how excited I am. It put the fear and the dread of purchasing a car to bed. I know now where to go for all my vehicles in the future... More

Great dealership. No pressure at all. It took a long time to finish the transaction, but overall I was very pleased. I would reccomend Jordan to anyone. time to finish the transaction, but overall I was very pleased. I would reccomend Jordan to anyone. More

So I was looking for a Dakota to trade my car in on. The first one I visited with Dustin about got sold the day before I could make it down, BUMMER on my part.I found this out after I was already in Denver first one I visited with Dustin about got sold the day before I could make it down, BUMMER on my part.I found this out after I was already in Denver (over 600 mile drive)So I checked a few other dealers and Dakotas out in the area, none of which would come close to what I needed for my trade and made me feel ridiculous. The very next day Dustin calls me on one that was a little newer than the one I initally contacted him about. He listened to what I could afford, what I needed for my trade, and got me a great deal worked out. He went above and beyond what most salesmen will do, he spent the better part of a day working with me and made me feel comfortable and confident in my purchase. I will recomend Dustin and Freeway Ford to anyone any distance from Denver. They are well worth the trip, even in Denver's Rush Hour Traffic. Thanks Dustin. More

I found Freeway Ford online by searching for the type of vehicle I was looking for. I found one that caught my eye (based on the style but also the relatively low price) and I sent in a bid. I received an vehicle I was looking for. I found one that caught my eye (based on the style but also the relatively low price) and I sent in a bid. I received an email right away, after which I called the dealership and spoke with Dustin G. He was very helpful and friendly. We arranged a time for me to come and look at the vehicle. When I arrived at the dealership, Dustin was off for the weekend so Jeff Q. was assigned to help me; he was friendly and helpful and got the deal done in record time. The only area that I rated a little lower was 'quality of work' because the tire pressure light was on when I test-drove the vehicle; Jeff said it would be taken care of before I left. I left the lot and the light came on again; I was able to fix the issue by inflating the tires to the appropriate pressure but I think the dealership could have handled that as well. I also worked with Geoff in Finance who I found to be very customer-service oriented as well. Overall, the experience was a good one. I didn't have to wait long and everyone was very helpful. More

Everything was great and Jordan was easy to work with. Fair price and no high pressure.I found this dealer on CarGuru and the description and details of the car was very accurate. The price was by far the Fair price and no high pressure.I found this dealer on CarGuru and the description and details of the car was very accurate. The price was by far the best when compared to other dealers in the area selling the exact same car. More

Dustin was really great to work with! He was very friendly,professional, and not pushy. And... he was great with helping us reach our goal. friendly,professional, and not pushy. And... he was great with helping us reach our goal. More

A very pleasant experience with Jordan at Barbee's Freeway Ford in Denver, no issues whatsoever from beginning to end. Definitely would recommend the to prospective buyers. Freeway Ford in Denver, no issues whatsoever from beginning to end. Definitely would recommend the to prospective buyers. More

WOW. Thought they had nice vehicles and put them to the test keeping them there late but WOW, Did I get the shaft. Finance manager had me sign a paper saying he would negotiate a rate that would go no hig test keeping them there late but WOW, Did I get the shaft. Finance manager had me sign a paper saying he would negotiate a rate that would go no higher than 5.99% but that he would negotiate the best possible rate for me. Contacted the bank and come to find out that the finance manager submitted the paperwork at 5.99%. The bank confirmed they would have given me a far better rate. Where is the disconnect, Barbee's Freeway Ford? Did you even try to get me the rate I asked you to? Aparently not. Kennedy was great but Reggie seemed to be rushed to get me out the door. Then they shipped me out and shut the doors with a quarter tank of gas and without giving me any rundown on the vehicle features or amenities. I had to rely on google and the ford website for the info on how to work half of the manufacturer features in the vehicle and still don't know how to work the aftermarket features they added. Then come to find out the vehicle I purchased had issues. Fortunately for me, Marc Faricy their used vehicle manager was able to deal with the busted windsheild but come on. . . All in all, this experience has left me feeling rediculously taken advantage of. I will not be going back to this dealer. I wish we could review the personnel at the place because I hate to rate everyone poorly. In retrospect though, if any member of a team treats a customer poorly, the whole team has failed the customer. John shafted me with the numbers - watch out for this guy Reggie seemed like he wanted to just rush me out with any vehicle he could Kennedy was great and she took the time to show me lots of vehicles Mark was awesome and treid to do right by me to clean up the mess If I could offer this dealer some advice: go the extra mile. In a hard economy, it makes a difference. More

Ron Clark was friendly, and put me in a car that I chose. He didn't pressure me into anything. The experience was fast, friendly, and very professional. I would recommend him to family and friends! He didn't pressure me into anything. The experience was fast, friendly, and very professional. I would recommend him to family and friends! More

I am a repeat customer with Barbee's Freeway Ford and I will continue to be a customer in the future! I was looking for a specific car that I found on Cars.com, I called Jordan and he had the car waiting f will continue to be a customer in the future! I was looking for a specific car that I found on Cars.com, I called Jordan and he had the car waiting for me in the garage within the hour. I also gave a monthly payment that I didn't want to exceed and Jordan worked hard with management to make this number happen. I can't tell you how appreciative I am to have a staff that works with me and not against me. Keep up the great work and I'll be back in the future! More