Freeway Ford
Denver, CO
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518 Reviews of Freeway Ford
I rarely write reviews but I can't help myself... In 2009, I was in desperate need for a new vehicle and met with numerous salesmen from various dealerships around the Denver Metro Area. Dustin was frie 2009, I was in desperate need for a new vehicle and met with numerous salesmen from various dealerships around the Denver Metro Area. Dustin was friendly, helpful, and worked hard to help me find my "Dream Car" at a price that I could afford. We were trying to find something during the Cash for Clunkers promotional program. We weren't able to find anything at that time but I was so pleased with Dustin's professionalism, my boyfriend and I decided that when the time was right for us to purchase a car, we would return to Dustin first and foremost. In December 2009, Dustin found me my "Dream Car" at a price that I could afford. This past December, I was involved in a car accident where my car was totaled and I was, once again, in the market for a new car. My now husband and I didn't think twice about it... we would go meet with Dustin! He remembered us after more than 2 years and was just as helpful, friendly, and accommodating. He worked with us and was very patient with our needs. I would recommend Dustin Gonzales to everyone shopping for a new or used car. Thank you. More
I have to admit that I was a little apprehensive about going 400 miles to look at a vehicle but I’m so glad that I did. The guys were not only cordial but they were fun to work with. They left it up to me going 400 miles to look at a vehicle but I’m so glad that I did. The guys were not only cordial but they were fun to work with. They left it up to me when decision time came. I got a great deal and had fun doing it. I just can’t say enough about Phil. What a great guy. He answered all the questions I had both on the phone before I let home and once I got there. I will definitely be looking to Barbees Freeway Ford for my next vehicle. More
Everyone here was so nice..This was the best car buying experience I have ever had. They were able to give me a price I could afford and a car I love. A few days after the closing of the car loan I was c experience I have ever had. They were able to give me a price I could afford and a car I love. A few days after the closing of the car loan I was called and told they actually found me a better percentage rate. I really felt they cared about helping me out, and I would recommend this dealership to anyone I know who is buying a car..thanks!!! More
Bad follow thru on the sale, the saleman told us he would be calling to see how we like our 2010 Ford SHO , month later still have not heard from him... told us that the car had just had been comple would be calling to see how we like our 2010 Ford SHO , month later still have not heard from him... told us that the car had just had been complete service, come to find out it need oil change almost right way after we start out on a road trip with it... had to come in for some add ons , and we set up a time to come in , we got there and then they want to change it, said they didn't have the auto start and it would take 3 weeks to get, even though they knew that they would be installing on our car, should of had in stock ... very poor service,,, would not recommend this dealer or saleman to anyone... More
Even though we had researched for months, we were very apprehensive about actually going into the showroom. But, we found the perfect car- a used mini-van that was about $4000 under every other similar ca apprehensive about actually going into the showroom. But, we found the perfect car- a used mini-van that was about $4000 under every other similar car on the internet so we decided to go ahead and take a look. Both my husband and I had negative car buying experiences in the past. We determined that if either of us had any kind of a negative feeling, we would walk out- even if there was no logical explanation. We wanted to not just feel OK about such a major purchase- we wanted to be 100% certain that this was the car for us. We were both shocked at how wonderful the people were to work with. We first worked with Dustin Gonzales and I talked with him several times over the phone. When we went in for our scheduled appointment, however, he was not in. We were disappointed, but we met with David Landes instead who turned out to be phenomenal. As mentioned before, we had done our research and knew exactly what van we wanted to see. If we liked it, we would purchase it, but if we didn't like it we would walk. We were so impressed that there was absolutely NO pressure from David to look at other cars or even to purchase this one. He took the time to show us how everything in the mini-van worked and answered all of our questions honestly. We were VERY thorough in our investigation of the car and he was very patient. When we decided to purchase the car, we settled on a price and that is exactly what the price ended up being- no gimmicks. When we then met with the finance guy (I forget his name- sorry!), there was again absolutely NO pressure to buy warranties or extra add-ons. We asked to see what the warranty options were, and when we said no he put the forms away and didn't mention it again. Overall, we feel great about our choice- which was our #1 goal. We are so happy with how this dealership treated us- from the first phone call until the check was written. Every person we dealt with was professional, honest, patient, and ethical. We could not be happier and would definitely recommend Barbee's to friends and family! More
Overall a good buying experience, the dealership had a large inventory of trucks to choose froml. Phil McTaggart was very professional and accomodated my schedule. large inventory of trucks to choose froml. Phil McTaggart was very professional and accomodated my schedule. More
Kennedy is the best salesperson I have ever worked with. She knew a lot about the vehicles, and took time to ask me questions about what I really wanted and needed. I felt extremely comfortable and wasn't She knew a lot about the vehicles, and took time to ask me questions about what I really wanted and needed. I felt extremely comfortable and wasn't stressed out like I have been when buying a vehicle. Kennedy took me on three test drives, and bought me Starbucks! I found the perfect truck and the price was great. I was extremely impressed with the dealership and even more so with how well I was taken care of during the process. I will be recommending Kennedy to anyone I know that is looking for a vehicle. She was entertaining, personable, and a lot of fun to work with. Thank you Kennedy! More
Ron Clark has been the best car salesman that we have ever dealt with. He was very knowledgeable about not only the car we were interested in but also other makes and models. Ron is a very honest sales ever dealt with. He was very knowledgeable about not only the car we were interested in but also other makes and models. Ron is a very honest salesman and he makes you feel like he really cares about you as a person not just as a sale. I will be recommending Ron to every person I know looking for a car. I would give him six out of five stars is I could. If we are ever looking for another car I would go to Freeway Ford first just to deal with Ron. Ron thanks for all your help, truthfullness and kindness. More
Accuracy was a problem--thought we were buying a diesel but final deal was not on a diesel. Partly buyer confusion and partly due to sellers "hurry" to get the deal. Final inaccuracy was the inclusion of but final deal was not on a diesel. Partly buyer confusion and partly due to sellers "hurry" to get the deal. Final inaccuracy was the inclusion of a owners manual for Ford Focus instead of ;truck that was purchased More
Very friendly helpful and fast. Really appreciated the time spent and attention to detail. We Would definately come to this dealership again. Thank you again. time spent and attention to detail. We Would definately come to this dealership again. Thank you again. More