Freeway Ford
Denver, CO
Filter Reviews by Keyword
By Type
518 Reviews of Freeway Ford
Dustin is the greatest. This purchase is my 3rd vehicle I have bought at this dealership. All 3 times I have had great service. I was fortunate to have looked at vehicles before purchasing this one. I plan t have bought at this dealership. All 3 times I have had great service. I was fortunate to have looked at vehicles before purchasing this one. I plan to purchase my next vehicle here as well from Dustin. He was so knowledgeable and very patient. More
I had a horrible experience at Freeway Ford. I bought a used car there last year and they sold me the Service Contract, which I understood to cost $500 at the time. When I later read more of the fine prin used car there last year and they sold me the Service Contract, which I understood to cost $500 at the time. When I later read more of the fine print, I saw that it actually cost $2500, and I called the next day to ask that it be removed. They insisted there was absolutely nothing they could do to remove it and made me keep it. Now, less than one year later, that same car needs a $3700 engine repair (not due to negligence or misuse on my part ) and the repair is NOT covered by the Service Contract. What a lemon! More
Ron was awesome! He got us a brand new car with 0% financing and my mom in a car with 1.9% financing in one day! We've now purchased 4 vehicles from Freeway Ford in the past 5 years and will continue financing and my mom in a car with 1.9% financing in one day! We've now purchased 4 vehicles from Freeway Ford in the past 5 years and will continue to do so. A Christian company that doesn't flaunt its beliefs, but puts them into action with superior customer service and quality products. Ford is bringing America back! More
So very disappointed! A simple promise that was not kept has left me very disenchanted with your dealership. I would not recommend your dealership at the point. has left me very disenchanted with your dealership. I would not recommend your dealership at the point. More
First time buying a car at a dealership and it was an easy and no hassle experience. I went through the internet department and worked with Jordan. He was very upfront and worked with us to get the right easy and no hassle experience. I went through the internet department and worked with Jordan. He was very upfront and worked with us to get the right car at our right price. I will recommend anyone I know who is looking for a car to visit this dealership. I am very satisfied with my purchase and experience.Go to freeway ford! Thanks Jordan! More
Had a great experience here! Jordan was super nice and very helpful! With zero intentions of purchasing on my first visit I returned the next day to test drive the Escape again and Jordan told me of a veh very helpful! With zero intentions of purchasing on my first visit I returned the next day to test drive the Escape again and Jordan told me of a vehicle that contained all I want except the color. I never felt rushed, bullied, or that I was being talked to. Got everything done quick and easy and he made sure I got the Ford Escape I wanted. The buying expierence was so pleasent that I am recommending Jordan to everyone and he would be the only one I'll deal with. Ask for him! More
My husband and I bought our most recent family car from Jordan Arnesen at Freeway. He was very patient with all of our questions and he was able to help us find the right model and price range for our fam Jordan Arnesen at Freeway. He was very patient with all of our questions and he was able to help us find the right model and price range for our family. When my husband needs to replace his car we will be returning to Freeway to have Jordan help us with our next purchase. We have recommended Jordan to several family and friends and they have all had similar experiences! More
Sent in inquiry to get pre-approved. Got email back from Ron Clark in all caps which should have given me a clue to the type of people they put in Internet sales. Sent him a reply with my Ford Credit app #. Ron Clark in all caps which should have given me a clue to the type of people they put in Internet sales. Sent him a reply with my Ford Credit app #. His reply starts with "good luck with that". Terrible service, I would never send an inquiry again. More
Phil contacted me after I showed interest in a used vehicle. He wanted to see my trade-in. We set up a time for me to bring my trade-in to the dealership. He explained he may not be there, but that vehicle. He wanted to see my trade-in. We set up a time for me to bring my trade-in to the dealership. He explained he may not be there, but that I should ask for Jordan if he wasn't there. Upon arriving I was greeted by Harry. I explained I was there to see Phil or Jordan. He announced to Jordan that a customer was there to see him. Jordan stated "I am leaving in 20 minutes" Harry then proceeded to say he could help me. He asked what vehicle I was interested in, and how I planned to pay for it. When I stated I was pre approved by my credit union he seemed to no longer want to continue to work with me. He asked me about my trade, I offered him the keys to evaluate it (thats why I drove an hour to get there), he declined asked what I expected to get out of my vehicle, I explained to him the Nada trade value I had looked up. He stated they couldn't give me close to that (without even looking at the vehicle). I could have done that over the phone and saved $25 in gas. He didn't offer to show me any vehicles and that was it. After I left, I emailed Phil to explain my experience, he didn't email back then next day, so I emailed him again asking if he received my email. He stated yes, and that he talked to his managers and it wouldn't happen again. I then asked if he wanted to see my trade-in. He never responded. Interesting how he responed in minutes the first time I showed interest in a vehicle. Now he doesn't respond at all. More