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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
325 Reviews
Call Dealership (210) 697-6070

13483 I-10 West

San Antonio, TX

78260

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325 Reviews of Freedom Chevrolet San Antonio

July 10, 2024

Called before I came and left my car for 4 days. Dealership called and wouldn’t work on it. Complete waste of time and gas. More

by Jaymann_101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Report | Print
Jul 17, 2024 -

Freedom Chevrolet San Antonio responded

Jaymann_101, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the reasons we were unable to work on your vehicle at this time. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

July 10, 2024

Got there 7am for a oil change didn't leave till 1130. .smh..unsatisfied..overcharge More

by Hawaii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Report | Print
Jul 11, 2024 -

Freedom Chevrolet San Antonio responded

Hawaii, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the time it took for us to do your oil change. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

July 07, 2024

Great job nice people job done correct and on time. Talke to manger about future service. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jul 08, 2024 -

Freedom Chevrolet San Antonio responded

Hi Karl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Nice staff but it took 2 1/2 hours for an oil change. You need to figure a way for a quick service for clients that don’t have that kind time for a 20 minute job. I won’t be back simply because of the wa More

by James Jacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 19, 2024 -

Freedom Chevrolet San Antonio responded

James, Thank you for taking the time to provide feedback on your recent visit for your oil change at our service center. We sincerely apologize for the extended wait time you experienced, as we understand that your time is valuable. Ensuring your satisfaction is our ultimate goal and it looks like we fell short of your expectations. Could you please get in touch with me? I would like to hear more about this and to find a resolution. Thank you, and I look forward to hearing from you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

June 16, 2024

Great costumer service and trustworthy. They took me in the same day. They run the diagnostic and I was out in 30 minutes. More

by Flormunozg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 16, 2024 -

Freedom Chevrolet San Antonio responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Customer service here is very very bad and timing for service is no less than 3 hours not good at all. More

by bharness001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Report | Print
Jun 19, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to bad timing. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Jesus Rodriguez General Manager jrodriguez@freedomchevy.com

June 13, 2024

The service was great and speedy! Jesse and Eloy took care of my truck issues. More

by cmedellin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eloy and Jesse, Angel Andino
Report | Print
Jun 14, 2024 -

Freedom Chevrolet San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Chevrolet! We hope you have a great day!

June 13, 2024

The service was great and fast. It took s lot longer than I expected. Awesome..!! More

by payo_browning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda, Digital AirStrike, Angel Andino
Report | Print
Jun 14, 2024 -

Freedom Chevrolet San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

They forgot to add windshield washer fluid in my vehicle like they do every time when I go in there More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Report | Print
Jun 14, 2024 -

Freedom Chevrolet San Antonio responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced after your visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at jrodriguez@freedomchevy.com. I look forward to speaking with you. Jesus Rodriguez, General Manager

June 08, 2024

This dealership has gotten so much better in the last few years. Before, when I would arrive, employees would be busy and wouldn’t acknowledge the customer coming in. In the last couple of years, things have More

by mario.martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the service advisor’s name was Jesse. , Digital AirStrike, Angel Andino
Report | Print
Jun 10, 2024 -

Freedom Chevrolet San Antonio responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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