Freedom Chevrolet San Antonio
San Antonio, TX
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325 Reviews of Freedom Chevrolet San Antonio
Great staff, Roger was very friendly, technician, Anthony was very caring with services i really needed to do, much appreciated, and lastly, car was finished ahead of schedule. was very caring with services i really needed to do, much appreciated, and lastly, car was finished ahead of schedule. More
Had my corvette serviced and my service advisor does not know how to communicate with clients. My wife had to call up there multiple time to get some updates. Also she said we would need to replace injector know how to communicate with clients. My wife had to call up there multiple time to get some updates. Also she said we would need to replace injectors all 8 and never looked at previous work Freedom did which my wife asked her about it is when she had to talk to the manager and let us know. Horrible horrible place. My second time and both times were horrible with communication. Definitely will not recommend this place. More
I made an appointment to have my oil changed and tires rotated. I specifically made an appointment so that I could wait for my vehicle while it was serviced and not have a long wait. Before I made my appo rotated. I specifically made an appointment so that I could wait for my vehicle while it was serviced and not have a long wait. Before I made my appointment I had called and was told the services should take about an hour to complete. I arrived on time for my appointment. After an hour and 30 minutes I asked for an ETA and was told they were just starting the rotation. It was more than 2 hours before my vehicle was ready. When I inquired as to the reason for the delay, I was just told that they were busy. What is the point of making an appointment if you are just put in line to wait? More
Great service. My service advisor Adriana was very knowledgeable and will definitely request her when it’s time to go back. My service advisor Adriana was very knowledgeable and will definitely request her when it’s time to go back. More
Simple oil change took over 2 1/2 hours with no communication in between. Other customer was crying because her oil change took 4 hours and missed her doctors appointment. It seems like the service communication in between. Other customer was crying because her oil change took 4 hours and missed her doctors appointment. It seems like the service advisors didn't even care. No apologies or reason why everything was taking so long. More
Their service experience has declined from a year ago since I bought a new vehicle from another dealership and decided to go back for an oil change and tire rotation. Made an appointment but still took since I bought a new vehicle from another dealership and decided to go back for an oil change and tire rotation. Made an appointment but still took over 2 hours for service. More