Freedom Chevrolet San Antonio

This is at least the third or fourth time we’ve taken our Tahoe to Freedom for a repair needing diagnostics done. Every single time they tell us they can’t replicate the issue, and we are forced to live our Tahoe to Freedom for a repair needing diagnostics done. Every single time they tell us they can’t replicate the issue, and we are forced to live with our un-repaired issues. This was the last straw. I even sent them video proof of the issue happening and they wouldn’t repair it or try to repair it. They gave me the same story “we couldn’t replicate it”. This is poor customer service. We will never bring to Freedom again. More

Employees very attentive fast and very informative they keep you posted with any updates in service department Linda Ramirez was great! keep you posted with any updates in service department Linda Ramirez was great! More

They did what I wanted done and did it in time they said good job good job More

Very professional and a friendly environment. Would highly recommend coming here to get any work done. Would highly recommend coming here to get any work done. More

The service department is fantastic and very helpful. Adriana was professional and kept w updated at every step of the day to get my Yukon serviced the same day. Adriana was professional and kept w updated at every step of the day to get my Yukon serviced the same day. More

Easy and quick. I would definitely go back because they are very easy to work with quick and great and right to the point. I would definitely go back because they are very easy to work with quick and great and right to the point. More

I was treated well and the service I requested was performed within a reasonable timeframe. performed within a reasonable timeframe. More

Worst service dept customer service ever. Charged $330 to take a tire off and put it back on and it took 5 days and 3 trips to the dealership just to get it that far. Charged $330 to take a tire off and put it back on and it took 5 days and 3 trips to the dealership just to get it that far. More

I took my truck in to get some recalls fixed. They fixed the recalls, and didn't try to upsell me on any other services. I appreciated that. They fixed the recalls, and didn't try to upsell me on any other services. I appreciated that. More

Came here in December for an oil change only . Came in at 9 am . I waited there till around 1 , then a young lady proceeded to tell me that all the workers were having a lunch in and should come b Came in at 9 am . I waited there till around 1 , then a young lady proceeded to tell me that all the workers were having a lunch in and should come back later, after I had been waiting for a while now . I told the lady to give me my keys atleast so I could open my house. She was lost and couldn’t find. On a rush because the other workers were waiting for her to eat. In distress she said she couldn’t help me any more . I had to wait outside my house…. When I called around 5:30 they said it wasn’t ready yet and would have to pick it up the next day. I had work the next day and had to sleep at a friends house . I was also late to work since I had to pick up the car. Horrible experience . Today , July 15 I had to come in again. When I walked in , no one said welcome or how can I help you . I had to go up to a man who could care less what I was there for . I had an appoint me at 12, got there at 11. Got out at 3pm , horrible wait times . More