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Freedom Chevrolet San Antonio
San Antonio, TX
325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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325 Reviews of Freedom Chevrolet San Antonio
September 24, 2024
Great people to work with. Always use this dealership for maintenance since purchased vehicle here in 2018. Appreciate the people who help me, and since I wait for service to Always use this dealership for maintenance since purchased vehicle here in 2018. Appreciate the people who help me, and since I wait for service to be done the waiting area is comfortable as the services I request normally take about 3 hours since others are there also. More
by SAS
Employees Worked With
Linda and Steve
September 20, 2024
Long wait, poor customer service and false advertising in Chevrolet app vs service department. That is basically what happened to me last Saturday. Chevrolet app vs service department. That is basically what happened to me last Saturday. More
by gargolyle24
Employees Worked With
Adrianna , Digital AirStrike, Angel Andino
September 19, 2024
I recently had the pleasure of visiting Freedom Chevrolet for service on my 2023 Chevy Silverado, and I must say that I was thoroughly impressed. After having a wonderful experience with Brisa when I brought for service on my 2023 Chevy Silverado, and I must say that I was thoroughly impressed. After having a wonderful experience with Brisa when I brought my 2018 Chevy Traverse in for service, I was eager to see if it was a one-off or if the excellent service was consistent. I was delighted to find that it was the latter. While I would have liked to have Brisa assist me again, I completely understand that she was busy and was more than happy to have Gabrielle take over. Gabrielle was attentive, professional, and addressed all of my concerns with ease. I had some worries about my wheels being damaged, as I had experienced this at another Chevy Dealership, but Gabrielle assured me that this wouldn’t happen at Freedom. My truck was ready in minimal time, which was perfect for me. The only minor issue I had was there was no oil change reminder sticker placed on my windshield, but this was not a deal breaker for me. Overall, I am more than satisfied with the service I received and am giving Freedom a 5 star rating. I must say Freedom Chevrolet’s service has come a long way from the subpar service I had received a few years ago. I will definitely be returning as a customer because of the outstanding service I have received from both Brisa and Gabrielle. Thank you for the excellent service ladies and service team. More
by Rborrego67
Employees Worked With
Gabrielle Draeg
September 17, 2024
Service attendant [Gabrielle] was professional and courteous. Service charges affordable. Thank you for providing water, coffee, and snacks. TV show not so great, cartoons were playing while adults we courteous. Service charges affordable. Thank you for providing water, coffee, and snacks. TV show not so great, cartoons were playing while adults were in the waiting room. More
by annettesullivanu2
Employees Worked With
Gabrielle , Angel Andino
September 17, 2024
I was in town visiting when my High Country Duramax Diesel was due for an oil change. I took my truck to Freedom for the oil change. When I returned home (about 330 miles), I discovered my truck has an Diesel was due for an oil change. I took my truck to Freedom for the oil change. When I returned home (about 330 miles), I discovered my truck has an oil leak. In checking my oil, the oil on the stick looked black. I don't know if driving 330 miles would turn the oil that black. I'm questioning if they just changed the filter. Regardless, I'm now going to have the leak issue resolved, and probably just have another oil change, which isn't cheap for a diesel. More
by John
Employees Worked With
Jesse Rodriguez, Angel Andino
September 12, 2024
Received update texts while car was in the shop. Friendly upon arrival. Work was completed with satisfaction. Friendly upon arrival. Work was completed with satisfaction. More
by ron.buescher
Employees Worked With
Adriana was friendly at check in. I wasn’t sure whom I was texting with though for updates as no name was ever mentioned.
