Freedom Chevrolet San Antonio
San Antonio, TX
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325 Reviews of Freedom Chevrolet San Antonio
They fix my a/c compressor last year , and the compressor locked , they give me the story that something else, locked and void my warranty , they are fixing my truck in a shop and the only thing wrong it’s t locked , they give me the story that something else, locked and void my warranty , they are fixing my truck in a shop and the only thing wrong it’s the compressor and the belt More
I live 40 miles away, and I simply called to get a quote on an OIL CHANGE and the service advisor couldn't give me one for some reason...unbelievable on an OIL CHANGE and the service advisor couldn't give me one for some reason...unbelievable More
I don’t remember my advisors name but she was great. She was friendly and kept me in the loop during the process. The dealership is really nice and clean, the waiting area is top notch. She was friendly and kept me in the loop during the process. The dealership is really nice and clean, the waiting area is top notch. More
They were friendly as you walk in (saying good morning), intake was quick and easy. They had plenty of places to sit and wait (could use more outlets); even have 2 dedicated desk areas to work. Coffee machi intake was quick and easy. They had plenty of places to sit and wait (could use more outlets); even have 2 dedicated desk areas to work. Coffee machine made a decent latte and I enjoyed the snacks. They did a recall I didn't even know was needed along with my oil, tire rotation and alignment. It took a little more time than I expected, but it wasn't a bad place to wait. Check out was equally as fast with an explanation/review of what was done, and, woohoo, I got a car wash too. More
The staff I’ve interacted with from the moment I bought my truck have all been more than willing to go the extra mile to give me great service and also finding the best value for me. my truck have all been more than willing to go the extra mile to give me great service and also finding the best value for me. More
Arriving to the dealership, pulling into the service bay there were no instructions that customers had to go inside and make contact with a representative . I waited a while before asking someone who worked there were no instructions that customers had to go inside and make contact with a representative . I waited a while before asking someone who worked at the dealership if I had to go inside which at that point, he instructed me too. I go inside and I see several employees standing around having a good old conversation and not attending to customers needs. I stood there and waited for a few minutes, still receiving no assistance until the manager at the end who I believe his name was Angel asked how I was doing. He never instructed me to go walk over to his desk. I continue to stand there where Angel the manager then gave me attitude indicating that he was calling me over there to his desk. So I gave him attitude back. As I Approached his desk he stated are you having a Good morning? I replied yes until I got here and saw a bunch of lazy employees standing around doing nothing. That’s when his attitude change and he began to assist me. This was the first dealership that I have gone to where we the customers have to make initiative to the staff that we need assistance. I think this dealership has it backwards. I think the employees are rude and there needs to be change at that dealership. I know writing this wont change a thing because if this has been going on for sometime the higher-ups who oversee these staff members will continue to not Monitor them, and this is a type of business that will continue to be provided to the public, which is a shame. More
Freedom Chevrolet in San Antonio Texas is the absolute best dealership in Texas! From the kind voices that answer the phone, the personable porters, experienced mechanic and Managers to the Service depart best dealership in Texas! From the kind voices that answer the phone, the personable porters, experienced mechanic and Managers to the Service department manager Ms. Brisa Menchaca. She stood out along with the mechanic. Ms. Menchaca was kind, professional and worked to get our vehicle serviced with a quick turn around time. We are grateful to The Freedom Chevrolet family for being there for us. We will buy our next truck there. More