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Freedom Chevrolet San Antonio

San Antonio, TX

4.0
326 Reviews

13483 I-10 West

San Antonio, TX

78260

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326 Reviews of Freedom Chevrolet San Antonio

June 17, 2023

Always friendly, great customer service! Honest and reliable! A dealership with a service department you can trust! More

by Keckl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jun 21, 2023 -

Freedom Chevrolet San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

Great service & my hat to the mechanic who worked on my truck, he replaced several screws missing from my filter which was great More

by Ramalvear2162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda who was the service agent , Digital AirStrike, Angel Andino
Jun 17, 2023 -

Freedom Chevrolet San Antonio responded

We are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

June 10, 2023

The customer service was Awesome but the experience was not. I made a 9am appointment for an oil change and a tire rotation. checked in at 910am. They told me it was a busy day and could take up to three More

by gen_c210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
Jun 14, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Paul Patina Service Manager ppatina@freedomchevy.com

June 09, 2023

From the time I called for an appointment to the time I dropped off my vehicle for an oil change and general service I was treated like they truly cared about my concerns. The professional way everyone han More

by jerrykaren1233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Acosta, Angel Andino
Jun 15, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 08, 2023

The work was done on time, correctly and the staff was friendly and made sure I knew what was done. More

by db_cav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jun 10, 2023 -

Freedom Chevrolet San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

In and out on schedule. Fixed car cheaply and quickly. Technician was readily available by text. More

by Kwaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jun 09, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 05, 2023

Really helpful all the way from the service department to the sales team! Jess rodriguez from service help out a lot and Marko rodriguez from sales did an amazing job! More

by Kris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriguez
Jun 09, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

Performed my oil change with greatand timely customer service! Let me know exactly where my car was at all times! More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Cerda
Jun 08, 2023 -

Freedom Chevrolet San Antonio responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 31, 2023

I have been a loyal and frequent customer of Freedom Chevrolet in San Antonio for 8 years and they always are fast and friendly! More

by R.Sotelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Andino
Jun 04, 2023 -

Freedom Chevrolet San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 11, 2023

I booked service for 9:00 am! I arrived a half hour early. The lady behind the service desk was doing every thing but providing service! When she got to me I was informed that i More

by cac242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Andino
May 12, 2023 -

Freedom Chevrolet San Antonio responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

May 12, 2023 -

cac242 responded

This is the second time that the service department has treated me like my time has no value! May I remind Freedom Chevy; that the service department is there to serve the customer! The customer is what makes the dealership; without us you will fail! I would suggest that service department be retrained to put the customer first. Second I would suggest that you put units in place for quick turn around of the customer in routine maintenance like oil change, tire rotation and balance, and fluid and pressure checks. I ended up changing my own oil! I though at 81 years old I was past that!

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