Franklin Ford

Everyone was helpful especially Ken. He explained all the details of the the service available He explained all the details of the the service available More

Great Place - Always Friendly & Caring - Never any issues - IN & Out ...Fast and Friendly Service ...Thanks - IN & Out ...Fast and Friendly Service ...Thanks More

Franklin Ford service and sales is the main reason I have continued to bring my truck for work to have done. Their attitude and attention to the customers needs are a step above the rest. continued to bring my truck for work to have done. Their attitude and attention to the customers needs are a step above the rest. More

EVERYONE AT FRANKLIN FORD HAS BEEN VERY FRIENDLY AND HELPFUL. I WOULD RECOMEND THEM FOR SURE. JUST A PLEASURE TO WORK WITH HELPFUL. I WOULD RECOMEND THEM FOR SURE. JUST A PLEASURE TO WORK WITH More

Top notch. Truly professional from start to finish. Made my transition from previous vehicle to new one seamless. Very pleased. Keep up the great work! Truly professional from start to finish. Made my transition from previous vehicle to new one seamless. Very pleased. Keep up the great work! More

It started a little shaky. A half dozen customers had the same 9:30 AM appointment. All storming the service door at the same time. Once things began to move forward, it all fe A half dozen customers had the same 9:30 AM appointment. All storming the service door at the same time. Once things began to move forward, it all fell into place. Everyone from service and parts was professional, informative and above all, very friendly. I felt great when I left with my car. Overall… an A+ More

They acknowledged us very quickly when we arrived. Ryan was very helpful and showed us many options. He asked us questions about our needs. When it came to do the financing, Manny explained all of our Ryan was very helpful and showed us many options. He asked us questions about our needs. When it came to do the financing, Manny explained all of our options and the extended warranty. He explained all the paperwork that had to be signed. More

Brought in for service was told it was repaired and find that whatever was done did not fix the problem Why didn’t they test the repair to make sure it was fixed Called and spoke to the service departmen that whatever was done did not fix the problem Why didn’t they test the repair to make sure it was fixed Called and spoke to the service department only to tell me to wait a week to see if has to reprogram itself Bull they are stalling This is just unacceptable More

Excellent service, promote turn around time. And thoughtful check out process. Good experience all around And thoughtful check out process. Good experience all around More