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Franklin Ford

Franklin, MA

4.7
240 Reviews

175 East Central Street

Franklin, MA

02038

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240 Reviews of Franklin Ford

September 08, 2023

The dealership salesperson was very respectful and Dave Raspallo made my purchasing experience a very pleasant one! His support, with the manager, George Carr, positively influenced me to make two purchase More

by Ford Friend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
September 01, 2023

i was very impressed with my salesman Sergey's knowledge and patience as i was rekluctant to trade out of my mini-cooper. He was truly the reason for the purchase. i was also very satified with the fair an More

by harry_jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
sergey fedosov, , Ron Sitcawich
August 31, 2023

Our 2015 Fusion came in for a recall on front brake hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. More

by tom_raposa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Farley
August 31, 2023

The staff was very friendly and helpful. The response time was fast and I was able to expedite all the paperwork quickly with no issues. I was extremely impressed how the all of staff were n More

by walnutgrovellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
August 11, 2023

The staff was excellent. They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had on More

by wrentham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Sitcawich
July 26, 2023

I purchased my Maverick Lariat form Franklin Ford. they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benef More

by CarlP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
July 13, 2023

seems like the staff does not appreciate their customers. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. More

by drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Sitcawich
July 03, 2023

Friendly , competent staff. Never had a single bad experience with them. Buy all my vehicles here More

by marcgog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
July 01, 2023

Smaller dealer with great staff that are responsive and easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. More

by Evan R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Manny and Ian
June 19, 2023

Eric Langmead was my sales man. He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the More

by aterrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Langmead
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