Franklin Ford

Our 2015 Fusion came in for a recall on front brake hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. More

The staff was excellent. They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had on They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had one I liked but it had a $10,000 "availability charge" above MSRP. My offer was simple. I'll pay full sticker price. The sales guy said yes, the GM said yes, but the owner said no. Full MSRP apparently isn't enough profit? This greedy business owner just lost a repeat customer. More

I purchased my Maverick Lariat form Franklin Ford. they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benef they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benefits for routine maintenance. I am happy with the service I received and highly recommend them. More

seems like the staff does not appreciate their customers. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. More

Friendly , competent staff. Never had a single bad experience with them. Buy all my vehicles here Never had a single bad experience with them. Buy all my vehicles here More

Smaller dealer with great staff that are responsive and easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. More

Eric Langmead was my sales man. He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the process. When the truck came in they were awesome! Extremely helpful. George Carr was also very helpful through purchasing and ordering process. Highly recommend these guys. Straight shooters. More

Quality service done promptly at a fair price. Easy to schedule with helpful and friendly people. Easy to schedule with helpful and friendly people. More

We purchased a new truck entirely online and with many phone calls and text messages. It’s the exact truck we searched for for months. Brian M. and Manny made the process as smooth as it could be given th phone calls and text messages. It’s the exact truck we searched for for months. Brian M. and Manny made the process as smooth as it could be given the technology and licensing process. We drove 758 miles from NC to MA to pick it up and just arrived home today. Start to finish it was almost 2 weeks but we couldn’t be happier. More

We just bought a new Maverick from Franklin Ford. Dave was our salesperson and he was awesome to deal with. I would 100% recommend them ! Thank you for making purchasing a new vehicle a great experi Dave was our salesperson and he was awesome to deal with. I would 100% recommend them ! Thank you for making purchasing a new vehicle a great experience ! More