Franklin Ford
Franklin, MA
Filter Reviews by Keyword
By Type
234 Reviews of Franklin Ford
seems like the staff does not appreciate their customers. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. More
Smaller dealer with great staff that are responsive and easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. More
Eric Langmead was my sales man. He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the process. When the truck came in they were awesome! Extremely helpful. George Carr was also very helpful through purchasing and ordering process. Highly recommend these guys. Straight shooters. More
We purchased a new truck entirely online and with many phone calls and text messages. It’s the exact truck we searched for for months. Brian M. and Manny made the process as smooth as it could be given th phone calls and text messages. It’s the exact truck we searched for for months. Brian M. and Manny made the process as smooth as it could be given the technology and licensing process. We drove 758 miles from NC to MA to pick it up and just arrived home today. Start to finish it was almost 2 weeks but we couldn’t be happier. More
We just bought a new Maverick from Franklin Ford. Dave was our salesperson and he was awesome to deal with. I would 100% recommend them ! Thank you for making purchasing a new vehicle a great experi Dave was our salesperson and he was awesome to deal with. I would 100% recommend them ! Thank you for making purchasing a new vehicle a great experience ! More
Great dealership. Never once felt pressured to buy. I was warmly greeted, given time alone to look over inventory, presented with keys to road test. Very little haggli Never once felt pressured to buy. I was warmly greeted, given time alone to look over inventory, presented with keys to road test. Very little haggling once I found a truck I was interested in. Sale went smoothly, finance guy, George was kind, not pushy on add ons. Couldn't be happier. More
Excellent service! I can’t say enough about how well I was treated at this dealership. Would 100% recommend to anyone. Buy your car here! I can’t say enough about how well I was treated at this dealership. Would 100% recommend to anyone. Buy your car here! More