
Franklin Ford
Franklin, MA
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240 Reviews of Franklin Ford
The dealership salesperson was very respectful and Dave Raspallo made my purchasing experience a very pleasant one! His support, with the manager, George Carr, positively influenced me to make two purchase Raspallo made my purchasing experience a very pleasant one! His support, with the manager, George Carr, positively influenced me to make two purchases that day and my wife and I are very pleased. We have made a new Ford dealership home to be loyal with. More
i was very impressed with my salesman Sergey's knowledge and patience as i was rekluctant to trade out of my mini-cooper. He was truly the reason for the purchase. i was also very satified with the fair an and patience as i was rekluctant to trade out of my mini-cooper. He was truly the reason for the purchase. i was also very satified with the fair and honest offer on my trade in. I would recommend this dealership for everyone. More
Our 2015 Fusion came in for a recall on front brake hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. More
The staff was very friendly and helpful. The response time was fast and I was able to expedite all the paperwork quickly with no issues. I was extremely impressed how the all of staff were n The response time was fast and I was able to expedite all the paperwork quickly with no issues. I was extremely impressed how the all of staff were not the typical pushy salesperson I am used to. I will definitely be doing business with Franklin Ford again. A+ and highly recommended!! More
The staff was excellent. They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had on They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had one I liked but it had a $10,000 "availability charge" above MSRP. My offer was simple. I'll pay full sticker price. The sales guy said yes, the GM said yes, but the owner said no. Full MSRP apparently isn't enough profit? This greedy business owner just lost a repeat customer. More
I purchased my Maverick Lariat form Franklin Ford. they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benef they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benefits for routine maintenance. I am happy with the service I received and highly recommend them. More
seems like the staff does not appreciate their customers. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. Some of them are on a power trip and show no sign of appreciation. Fact is no customers no sales. More
Smaller dealer with great staff that are responsive and easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. easy to work with. You won’t find this kind of tailored made attention at a bigger dealership. More
Eric Langmead was my sales man. He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the He was great. When the Maverick ordering opened last year he called me up and got my order in. He was great about keeping me informed throughout the process. When the truck came in they were awesome! Extremely helpful. George Carr was also very helpful through purchasing and ordering process. Highly recommend these guys. Straight shooters. More