Franklin Ford

From the initial sales transaction to present ownership the process has been perfect. Ron Sitcawich (Sales Associate) has made every effort to make sure I was satisfied, highly recommend him! the process has been perfect. Ron Sitcawich (Sales Associate) has made every effort to make sure I was satisfied, highly recommend him! More

1st time buying car at Franklin Ford, Sales team was friendly and helpful (Sergey F). Finance department was low pressure with add ons for additional coverage options. One note that left this review as friendly and helpful (Sergey F). Finance department was low pressure with add ons for additional coverage options. One note that left this review as one star was the fact the interest rate on loan was not discussed until financial paperwork was 1/2 way executed with signatures. This is partly my fault for not inquiring before starting paperwork. Also, i had a trade in and was given a very fair value for my vehicle. Overall good experience and would be happy to return to purchase another vehicle. More

The sales department was very friendly and efficient, I am loving my car, they gave me the car very clean. Prices are very reasonable and the process was very fast. Highly recommend. am loving my car, they gave me the car very clean. Prices are very reasonable and the process was very fast. Highly recommend. More

Husband & I stopped by to look at one vehicle in particular on a very hot steamy summer day. We walked around looking at other vehicles but kept circling back to the original. Later a salesman cam particular on a very hot steamy summer day. We walked around looking at other vehicles but kept circling back to the original. Later a salesman came out, absolutely no pressure, test drive.... and the rest is history. If I new the experience was going to be this smooth I would have done it long ago & I'm kicking myself a bit now. The whole process was such a breeze! Give them a visit!! More

The dealership salesperson was very respectful and Dave Raspallo made my purchasing experience a very pleasant one! His support, with the manager, George Carr, positively influenced me to make two purchase Raspallo made my purchasing experience a very pleasant one! His support, with the manager, George Carr, positively influenced me to make two purchases that day and my wife and I are very pleased. We have made a new Ford dealership home to be loyal with. More

i was very impressed with my salesman Sergey's knowledge and patience as i was rekluctant to trade out of my mini-cooper. He was truly the reason for the purchase. i was also very satified with the fair an and patience as i was rekluctant to trade out of my mini-cooper. He was truly the reason for the purchase. i was also very satified with the fair and honest offer on my trade in. I would recommend this dealership for everyone. More

Our 2015 Fusion came in for a recall on front brake hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. hoses. Ken Farley did a great job setting us up for service! Very professional, you’re fortunate to have him on board! We’ll be back again. More

The staff was very friendly and helpful. The response time was fast and I was able to expedite all the paperwork quickly with no issues. I was extremely impressed how the all of staff were n The response time was fast and I was able to expedite all the paperwork quickly with no issues. I was extremely impressed how the all of staff were not the typical pushy salesperson I am used to. I will definitely be doing business with Franklin Ford again. A+ and highly recommended!! More

The staff was excellent. They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had on They weren't pushy, were quick to respond and pleasant to work with while finishing a deal... BUT I wanted to buy a new Ford truck. They had one I liked but it had a $10,000 "availability charge" above MSRP. My offer was simple. I'll pay full sticker price. The sales guy said yes, the GM said yes, but the owner said no. Full MSRP apparently isn't enough profit? This greedy business owner just lost a repeat customer. More

I purchased my Maverick Lariat form Franklin Ford. they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benef they were very professional and friendly. It's a small dealership It's a small dealership so there is no pressure and they offer some excellent benefits for routine maintenance. I am happy with the service I received and highly recommend them. More