Franklin Ford

Top notch. Truly professional from start to finish. Made my transition from previous vehicle to new one seamless. Very pleased. Keep up the great work! Truly professional from start to finish. Made my transition from previous vehicle to new one seamless. Very pleased. Keep up the great work! More

It started a little shaky. A half dozen customers had the same 9:30 AM appointment. All storming the service door at the same time. Once things began to move forward, it all fe A half dozen customers had the same 9:30 AM appointment. All storming the service door at the same time. Once things began to move forward, it all fell into place. Everyone from service and parts was professional, informative and above all, very friendly. I felt great when I left with my car. Overall… an A+ More

They acknowledged us very quickly when we arrived. Ryan was very helpful and showed us many options. He asked us questions about our needs. When it came to do the financing, Manny explained all of our Ryan was very helpful and showed us many options. He asked us questions about our needs. When it came to do the financing, Manny explained all of our options and the extended warranty. He explained all the paperwork that had to be signed. More

Brought in for service was told it was repaired and find that whatever was done did not fix the problem Why didn’t they test the repair to make sure it was fixed Called and spoke to the service departmen that whatever was done did not fix the problem Why didn’t they test the repair to make sure it was fixed Called and spoke to the service department only to tell me to wait a week to see if has to reprogram itself Bull they are stalling This is just unacceptable More

Excellent service, promote turn around time. And thoughtful check out process. Good experience all around And thoughtful check out process. Good experience all around More

Ken in service always a great help Bought our truck here three years ago and continue to receive great service three years ago and continue to receive great service More

Great experience from test drive through to purchase. No nonsense! Bob, Ron and Manny were extremely professional and confident throughout our transaction. Well done Franklin Ford! No nonsense! Bob, Ron and Manny were extremely professional and confident throughout our transaction. Well done Franklin Ford! More

Everyone was very accommodating to ensure we got the right F150 for us. The whole process was very smooth and easy. We appreciated the updates and communication along the way. Thank you! right F150 for us. The whole process was very smooth and easy. We appreciated the updates and communication along the way. Thank you! More

Just purchased a new F250 from Franklin Ford. Amazing people easy to work with. George is a man of his word. Got an opportunity to talk with Mr. Madden (Owner) really down to earth person who Amazing people easy to work with. George is a man of his word. Got an opportunity to talk with Mr. Madden (Owner) really down to earth person who really cares for his people and customers. Integrity is job one there for sure!! More