Franklin Ford
Franklin, MA
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234 Reviews of Franklin Ford
Worked with Ron and George to purchase my Bronco. It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their co It wasn’t a quick process, due to Fords production delays, however Ron and George always kept me informed with the latest info. They honored their commitment to honor the MSRP for the Bronco when many dealers are being dishonest. Ron did an outstanding job walking me through the Bronco and answering all my questions. They also honored my request to not mount a front plate bracket. This might seem trivial, however many dealers would have ignored my wishes and blamed the state inspection requirements. If I am in the market for another Ford I will absolutely visit Franklin Ford, they might not be a huge dealership, or have the newest facility, but they have the local feel and small dealer customer service you won’t find at huge dealerships. More
We have either leased or purchased our last four vehicles from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. from Dave Raspallo at Franklin Ford. He has made the process quick and easy and we are grateful to have his expertise. More
I love this place the people are also nice the service is great fast and easy. They are very responsive to questions and the hours make it easy to schedule appointments. great fast and easy. They are very responsive to questions and the hours make it easy to schedule appointments. More
Franklin Ford is a friendly and no hassle dealership. Our Sales consultant Brian Mulvaney, was awesome. He is very easy to talk with, personable, kept us laughing and made the whole buying experience Our Sales consultant Brian Mulvaney, was awesome. He is very easy to talk with, personable, kept us laughing and made the whole buying experience enjoyable. We also met with Ian Marsh, the Sales Manager, who is very helpful and friendly. I have to say, Franklin Ford is a great place to buy a vehicle. I would highly recommend this dealership. More
always very satisfied with the service and always acommodating when ever we call phone call always returned quickly thanks for your fantastic service acommodating when ever we call phone call always returned quickly thanks for your fantastic service More
Easy to deal with.Helpful,courteous staff.Ron Sitcawich Easy to deal with. Helpful,courteous staff.Ron Sitcawich Is an excellent sales advisor and a strong asset for Franklin Ford. Easy to deal with. Helpful,courteous staff.Ron Sitcawich Is an excellent sales advisor and a strong asset for Franklin Ford. More
I got a good price on my F150, and the deal is I get free oil changes for as long as I own the vehicle. (I pay for the filter.) With the combination of smart data built in, and the service advisor, I’m alway oil changes for as long as I own the vehicle. (I pay for the filter.) With the combination of smart data built in, and the service advisor, I’m always aware of my service needs. The Service Advisors are always helpful. My last visit included an issue where my extended cab door doesn’t always open. There’s no fix for this from Ford yet, (What?) so I’ll keep up with this by communicating with the dealership. More
I can't say enough about Franklin Ford. They are simply the best. This is the third car I've purchased from them and I won't go anywhere else. Bob Breen sets the tone for the entire team. He is a true prof the best. This is the third car I've purchased from them and I won't go anywhere else. Bob Breen sets the tone for the entire team. He is a true professional with over 30 years in the business. He is honest and trustworthy, and if he says he will "take care of you" he ALWAYS delivers. His team is great as well, especially Sergei. Great guy who is incredibly personable and helpful. To sum it up - best experience ever! More