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Franklin Ford

Franklin, MA

4.7
234 Reviews

175 East Central Street

Franklin, MA

02038

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234 Reviews of Franklin Ford

January 19, 2022

Fixed the problem. Did the oil change and got the car ready when promised. Good work. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
January 04, 2022

Fantastic buying experience! Everyone at franklin ford was extremely helpful in my purchase of my new 2022 escape hybrid.Ron my sales person walked me through what i could get on the car and through our d More

by williamfolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernanda, Ron Sitcawich
December 28, 2021

No hassle very friendly dealership, best experience and enjoyable. They were very customer focused. I would highly recommend Franklin Ford More

by runninginaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mulvaney, Ron Sitcawich
December 21, 2021

Multi car repeat customer. Great service. Customer focused. Quite pleasant experience. Sergey is great! Attentive. I’ll keep coming back. Thanks. More

by Collins2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sheppard, Sergey Federov
December 13, 2021

Always friendly service and they take very good care of my F150 I will keep going back! More

by jayhoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service staff
December 03, 2021

Parts and service department are extremely helpful. I would recommend them for your service and parts. More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Farley
November 15, 2021

My experience was great! Very knowledgeable efficient and gave the best price on my trade in More

by cshckymom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
November 08, 2021

Dealer was fast to approach our needs and assisted us through process while having our child with us too More

by Ajee25rr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Langmead
November 06, 2021

Great service from Mike Shiftlett, Service Advisor. Mike diagnosed and fixed my problem right away and got me back on the road. Thanks Mike. More

by Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shiftlett
November 03, 2021

Dave Sotherland , truly a professional. Service was done on time and recommended new tires at a very competitive price. More

by Sad5101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sotherland
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