Franklin Ford

Bought 7 vehicles from them since 2014 always had them serviced there never had any complaints about their service department .They are the best of other dealers I have bought cars from . serviced there never had any complaints about their service department .They are the best of other dealers I have bought cars from . More

Great place to do business with. Have been treated very fair for the last six years. Respect my sales person Dave Raspallo, great guy you can trust. Have been treated very fair for the last six years. Respect my sales person Dave Raspallo, great guy you can trust. More

It was a pleasure working with this Ford dealership. The sales manager, salesman, and finance office were knowledgeable and professional. As a business owner i appreciate such good sevice from all ends The sales manager, salesman, and finance office were knowledgeable and professional. As a business owner i appreciate such good sevice from all ends of sale. I highly recommend this dealership and want to thank Franklin Ford for their professional service and knowledge of the f350 i purchased. More

They really went above and beyond to make things go right. Things are really tough on dealers these days so I really appreciate them going out of their way. right. Things are really tough on dealers these days so I really appreciate them going out of their way. More

Very friendly, cares about you as a customer, answered all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank all my concerns .Dave Raspallo has been my sales agent from day one. I have referred friends to him and they also were very pleased with Dave. Thank you Dave ! More

Had a great experience at Franklin ford was a very easy and pain free experience to buying a new ford for the first time and pain free experience to buying a new ford for the first time More

Mike and the rest of the employees were super efficient and did everything required for this visit. and did everything required for this visit. More

From the time I walked through the door till I drove away in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the feat in my new F150 Ron and the staff at Franklin Ford provided courteous, knowledgeable and friendly service making the process of investigating the features and ordering a new vehicle built to fill my needs a comfortable experience. Thier dedication to customer satisfaction has been demonstrated by continuing to reach out to make sure I am satisfied with my purchase and offer assistance with any questions encountered with new technologies. More

The service department did a great job . Setting up a date and doing the service.in a short time while I waited for the car. Setting up a date and doing the service.in a short time while I waited for the car. More

I found a Ford Bronco Sport Badlands online that other dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron wa dealers couldn't get. I immediately inquired and was working with Ron Sitcawich. I appreciated how efficient, professional and knowledgeable Ron was. Turns out the car was just posted online but not on their lot yet. I put a deposit on it and Ron kept me updated as it traveled from Mexico to Western U.S. and eventually to Franklin Ford. I can't say enough how easy the process was then and when I drove the 90 miles to do the paperwork. Interestingly, Massachusetts doesn't have temporary plates for dealers to use and I live in neighboring CT. So, Ron made arrangements to meet me at DMV to register the car and drive it away! 5 stars and 2 cheers for Ron and Franklin Ford. An amazing and painless experience from beginning to end! More