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Franklin Ford

Franklin, MA

4.7
240 Reviews

175 East Central Street

Franklin, MA

02038

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240 Reviews of Franklin Ford

January 31, 2023

They treated us well,very friendly and no high pressure sales. Finance dept did a great job explaining the loan and answering all of our questions. More

by RP3D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted our salesman, Ron Sitcawich
January 31, 2023

Highly recommend Franklin Ford! I recently bought a used F 150 from them. This was my first time buying from Franklin Ford and also it's been a long time since I bought a used vehic More

by d fitzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Carr
January 26, 2023

Very Happy with the service, Mike in the service department was great! I plan to continue to use the dealer for all my service needs. More

by kelly.j.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike , Ron Sitcawich
January 20, 2023

After towing the car with dead battery even after 2 days there are no technicians to jump start it or even look at it, so busy and does not care about customer situations More

by vpallapotula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
January 16, 2023

I have always found Franklin Ford to be a dealership with a great deal of integrity. They listen to my concerns and take very good care of my vehicle. They have my highest recommendation. More

by rpwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
December 28, 2022

Fast easy and friendly car buying process. Ron was great! Will definitely be back to buy another ford from him and the rest at Franklin Ford! More

by Jkthirtythree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
October 13, 2022

I had the best experience at Franklin Ford. I came in wanting to lease a day and from the second I walked in Ron & team were so pleasant, informative & helpful. With the car I wanted not arrivi More

by carolinemmalone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Breen, Manny Fernandes , Ron Sitcawich
October 06, 2022

Outstanding service, answering questions and concerns about this big purchase, overall was an excellent experience. Thank you Franklin Ford. More

by Makiessling12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
August 31, 2022

Called to make an appointment and was conveniently scheduled for the following day. Received an email confirming the appointment. Arrived on time and was immediately provided service. The entire exper More

by Al.Leveille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schifflet
August 31, 2022

Ron was instrumental in making this sale. I’ve purchased from him in the past and he knows when I come in I intend to purchase with no BS. He did what he needed to make the sale More

by Douwinga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Sitcawich
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