Frankel & Chesapeake Cadillac
Cockeysville, MD
Filter Reviews by Keyword
By Type
89 Reviews of Frankel & Chesapeake Cadillac
Love Frankel Caddy. My Service Manager, Brian Young Is Awesome. He Consistently Provides Me With Information Regarding The Repairs Necessary To Maintain My Vehicle 2 Spec. Awesome. He Consistently Provides Me With Information Regarding The Repairs Necessary To Maintain My Vehicle 2 Spec. More
The service department has exceptional technicians and service consultants. I highly recommend this dealership for service needs and new/used vehicle purchases. Again, I can not over stress how customer service consultants. I highly recommend this dealership for service needs and new/used vehicle purchases. Again, I can not over stress how customer focused they are. More
Sales Experience Very satisfied with sales experience. I do think that we should have two new fobs. The used one is unreadable and well used. Staff was knowedgable and Very satisfied with sales experience. I do think that we should have two new fobs. The used one is unreadable and well used. Staff was knowedgable and helpful. Sales office comfortable.. More
This is the 3rd new Cadillac I have bought from this dealership. I have been fully satisfied with this relationship in all respects and departments. My current salesman worked the hardest on my behal dealership. I have been fully satisfied with this relationship in all respects and departments. My current salesman worked the hardest on my behalf, arranging demos on a number of models. Once I ma. Made my selection he Made sure I Understood all. Systems. More
The service here is always professional and friendly I have had nothing but pleasant experiences since I purchased my vehicle here. They always do follow ups anytime I bring my vehicle in for service or I have had nothing but pleasant experiences since I purchased my vehicle here. They always do follow ups anytime I bring my vehicle in for service or if I call with a question. I highly recommend this dealership. More
Greg Weinbrenner was great, very attentive and thorough service was fantastic car looked good would recommend to family and friends. Looking forward to my next experience service was fantastic car looked good would recommend to family and friends. Looking forward to my next experience More
Quick and efficient I have never had a problem Brian Young was on top of everything from beginning to end Service wait area was comfortable and clean Snacks were made I have never had a problem Brian Young was on top of everything from beginning to end Service wait area was comfortable and clean Snacks were made available More
Excellent Customer Care Thanks to Greg, he always ensure that I get great customer care along with outstanding car services. I have not been disappointed with the quality of Thanks to Greg, he always ensure that I get great customer care along with outstanding car services. I have not been disappointed with the quality of care and overall car performance of my Cadillac Escalade purchased in 2012. More
Llyod McDaniel is the epidome of professionaloffessionalis. Any time I submit for service I receive the most professional support possible. Each VISIT is the same as a new car visit..All employees act as one in Any time I submit for service I receive the most professional support possible. Each VISIT is the same as a new car visit..All employees act as one in providing top rate services. Llyod McDaniels heads that service.. More