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Frankel & Chesapeake Cadillac

Cockeysville, MD

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89 Reviews

10240 York Rd

Cockeysville, MD

21030

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89 Reviews of Frankel & Chesapeake Cadillac

February 21, 2020

Love Frankel Caddy. My Service Manager, Brian Young Is Awesome. He Consistently Provides Me With Information Regarding The Repairs Necessary To Maintain My Vehicle 2 Spec. More

by Culinarybomb
Recommend Dealer
Yes
Employees Worked With
BRIAN Y0UNG
Feb 27, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you for your 5-star review! We appreciate you as a customer and I am glad Brian is able to service you!

February 20, 2020

The service department has exceptional technicians and service consultants. I highly recommend this dealership for service needs and new/used vehicle purchases. Again, I can not over stress how customer More

by Kat20951
Recommend Dealer
Yes
Employees Worked With
Greg Winebrenner
Feb 21, 2020 -

Frankel & Chesapeake Cadillac responded

I am glad you appreciate all that we offer and what we stand for! Thank you for your 5-star review!

November 22, 2019

Sales Experience Very satisfied with sales experience. I do think that we should have two new fobs. The used one is unreadable and well used. Staff was knowedgable and More

by lydia1081
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Tobin
Nov 22, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you Lydia for your review! We appreciate your input.

November 14, 2019

Service was done in a timely manner and all involved were very bussiness liked. I was very please with my first service visit. Will return! More

by Sylvester Lewis
Recommend Dealer
Yes
Employees Worked With
Brain
Nov 18, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you for your 5-star review! Excited to hear your service was completed properly and efficiently in a timely manor!

November 02, 2019

This is the 3rd new Cadillac I have bought from this dealership. I have been fully satisfied with this relationship in all respects and departments. My current salesman worked the hardest on my behal More

by XTS3
Recommend Dealer
Yes
Employees Worked With
Darrell Gouph, Sales. 5 STARS
October 22, 2019

The service here is always professional and friendly I have had nothing but pleasant experiences since I purchased my vehicle here. They always do follow ups anytime I bring my vehicle in for service or More

by Cool1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hairston
Oct 25, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you so much for sharing your feedback! We are so happy to have you part of our Frankel & Chesapeake Cadillac family and we appreciate you continuing to choose us for your automotive needs.

October 03, 2019

Greg Weinbrenner was great, very attentive and thorough service was fantastic car looked good would recommend to family and friends. Looking forward to my next experience More

by Blair
Recommend Dealer
Yes
Employees Worked With
Greg weinbrenner
Oct 25, 2019 -

Frankel & Chesapeake Cadillac responded

Hi Blair, Thank you for taking the time to review our dealership! We're so glad that Greg offered your A++ service. We'll be here for you the next time your Cadillac needs maintenance.

September 21, 2019

Quick and efficient I have never had a problem Brian Young was on top of everything from beginning to end Service wait area was comfortable and clean Snacks were made More

by mjsmith458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Young
Sep 30, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you so much for your kind words regarding Brian! We're glad you enjoy our amenities!

September 20, 2019

Excellent Customer Care Thanks to Greg, he always ensure that I get great customer care along with outstanding car services. I have not been disappointed with the quality of More

by Mischele Quarles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Winebrenner
Sep 30, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you so much, Mischele! We are so glad you've continued to trust our dealership for your Escalade's service needs.

September 17, 2019

Llyod McDaniel is the epidome of professionaloffessionalis. Any time I submit for service I receive the most professional support possible. Each VISIT is the same as a new car visit..All employees act as one in More

by Stokes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Connolly, Ricky Thompson
Sep 30, 2019 -

Frankel & Chesapeake Cadillac responded

Thank you so much for sharing your feedback! We're so glad you continue receiving A+ treatment at our dealership!

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