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Frankel & Chesapeake Cadillac

Cockeysville, MD

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rated
89 Reviews

10240 York Rd

Cockeysville, MD

21030

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89 Reviews of Frankel & Chesapeake Cadillac

August 17, 2020

I have been using Frankel or Chesapeake Cadillac Dealer for over twenty years. They are always friendly. The waiting area is always clean and well stocked. More

by mae1193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hairston. Very courtesy, professional and going the extra mile
Aug 21, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you for taking the time to review Frankel & Chesapeake Cadillac. It's an honor to have been able to assist you with over the years! Thank you for being part of our family and for your kind words!

August 05, 2020

I just purchased a XT5 and I love it! Tyler Blackwell was our salesperson and he was awesome! He took his time during this process and explained everything. After we purchased the vehicle he sat in the vehic More

by Raynor246
Recommend Dealer
Yes
Employees Worked With
Tyler Blackwell
Aug 06, 2020 -

Frankel & Chesapeake Cadillac responded

Congratulations on your new XT5! What a fantastic choice! We are so glad to read your review and to know that Tyler made purchasing your Cadillac a 5-star experience. Thank you for choosing Frankel & Chesapeake Cadillac!

July 02, 2020

Excellent dealership! Friendly and knowledgeable and was very willing to do anything we needed. Would highly recommend this dealership to anyone who I know. Thank you More

by mitchell.gunther
Recommend Dealer
Yes
Employees Worked With
James Bice
Jul 03, 2020 -

Frankel & Chesapeake Cadillac responded

Hi Mitchell! Thanks so much for your feedback! We're glad you had an enjoyable experience with us! Thank you again for the kind recommendation!

May 31, 2020

Service The service personnel had Excellent communication. Knew what was happening and costs. I knew their concerns and had the opportunity to except or rejec More

by SHW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg W., Hannibal
Jun 01, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you so much for reviewing Frankel & Chesapeake Cadillac. We are so happy to read about your A+ experience. We truly appreciate the kind words!

May 30, 2020

Greg is a true professional service advisor he knows the Cadillac brand of GM vehicles inside out. Very knowledgeable of his product line for sure More

by mfinicky
Recommend Dealer
Yes
Employees Worked With
Greg whinbrenner
Jun 01, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you so much for taking the time to share your experience working with Greg. It was a pleasure servicing your vehicle! Thank you for choosing Frankel & Chesapeake Cadillac for your service needs!

May 27, 2020

Went in for service and expected a huge bill because it was the dealership and I wanted make specific parts used. Much to my surprise they went the extra mile to discount parts so that the hit to my walle More

by Charles
Recommend Dealer
Yes
Employees Worked With
Service representative Kevin
May 28, 2020 -

Frankel & Chesapeake Cadillac responded

Hi Charles, Thanks for giving us a chance to service your Cadillac. We're happy to read that we exceeded your expectations! Thank you for letting us prove that servicing at the dealership is affordable!

April 04, 2020

Excellent service. Brian was very knowledgeable and helpful. Service was performed in a timely fashion. Service team stayed in contact with me and let me know as soon as job was done More

by Mark
Recommend Dealer
Yes
Employees Worked With
Brian Young excellent
Apr 09, 2020 -

Frankel & Chesapeake Cadillac responded

Hi Mark, Thank you for sharing your service experience with us. We love hearing great feedback like yours and we're so glad to have you part of our family.

April 02, 2020

Frankel is a great place. I always enjoy my visit to the service department. All of the staff is great and friendly. I love my team Kevin, they treat you like you are special. Thank you Kevin!! More

by Loretta
Recommend Dealer
Yes
Employees Worked With
Lori Connolly, Ricky Thompson, James Bice, Donald Levine
Apr 09, 2020 -

Frankel & Chesapeake Cadillac responded

Hi Loretta! Let us just say how nice it is to read your review. We're lucky to have you part of our Frankel & Chesapeake Cadillac family. We're glad you've always enjoyed servicing your vehicle with us and we truly appreciate your business. Thank you for your fantastic feedback!

March 27, 2020

Awesome support, and rpair service was first rate Great dealer for Cadillac servicve and repair. My Service Manager Greg Winebrenner, and the support staff are first rate. In this day of point and cl More

by bdtayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Winebrenner
Apr 09, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you so much for sharing your feedback! We are thrilled that Greg provided A+ service. We couldn't be happier to read your review. We're truly lucky to have such a wonderful client like you!

February 29, 2020

Oustanding process from the time I walked in the door until I drove my purchase home This was my first time with this dealership. It was a great experience. More

by Chip
Recommend Dealer
Yes
Employees Worked With
Mark Kelly, gen mgr, James Bice
Mar 03, 2020 -

Frankel & Chesapeake Cadillac responded

Thank you for your 5-star review! We are glad you loved the experience and we hope to see you again!

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