Fox Toyota

I've used Fox Toyota since 2006 for all of my service work because of the: - Service writer's assistance in identifying recommended maintenance based on vehicle mileage, age, and the season. - Complete work because of the: - Service writer's assistance in identifying recommended maintenance based on vehicle mileage, age, and the season. - Completeness of service write-up for my records and for assisting me in understanding all of the work done. - Service writer's follow-up communication regarding work being performed (findings) and notification when the vehicle is available for pick-up. More

I always recommend Fox to friends and family. I have always experienced great sales and service with Fox at both the Dodge and Toyota locations. Highly recommended! always experienced great sales and service with Fox at both the Dodge and Toyota locations. Highly recommended! More

Good sales service. The vehicle I just bought two weeks ago has squeaky brake pads, warped rotors bad parking brake and out of alignment. Sad. ago has squeaky brake pads, warped rotors bad parking brake and out of alignment. Sad. More

I had my service light come on in my 2018 Camry. I took it to Fox Toyota and they had to replace the water pump. I dropped my car off and came back for it. When I dropped the person off to pick it up, half it to Fox Toyota and they had to replace the water pump. I dropped my car off and came back for it. When I dropped the person off to pick it up, half way home they called me and said that the service engine light is still on. I called the dealership and was told to bring it back in. When I got back to the dealership and asked why the service lights are still on, they said the service lights are on because it needs an oil change. They then said if I would have asked for an oil change they would have done that and reset lights. I told them I didn't know that the oil needed to be changed yet but why didn't they call me and tell me the lights are still on and something more needs to be done. They again said I didn't ask for another service. I didn't know I needed to. I would have had it done if they had told me the light was still on and I needed it serviced. I didn't need to make a second trip. When they didn't understand my side, I asked to speak to a supervisor and the guy there told me there was nobody there to speak to. So if you use Fox Toyota and have issues, they don't have a supervisor for you to talk to. The ironic part to this is when we were there we were looking at new cars to trade the 2018 in. We will now look at other dealerships. If they had been professional and told me that they made a mistake and hadn't blamed me, this would've never happened. Why would I take my vehicle in with maintenance lights on and have it returned to me with the same lights still on? Makes no sense. More

Patient and thorough My 15 year old Solara rarely gets to the dealership (I live 20 miles away, and have a convenient local garage for simple stuff, and it IS a Toyota, so My 15 year old Solara rarely gets to the dealership (I live 20 miles away, and have a convenient local garage for simple stuff, and it IS a Toyota, so nothing ever goes wrong). This particular problem wasn't simple, but the techs and especially the service advisors stuck with the problem till it was SOLVED. They took the time to understand what I needed done, and then, more importantly took the time to make sure I was satisfied. And they are simply nice people too! More

2014 Camaro The whole Fox team helped me surprise my wife with her 2014 Camaro! It was a great experience! The whole team at Fox was in on the surprise, it was g The whole Fox team helped me surprise my wife with her 2014 Camaro! It was a great experience! The whole team at Fox was in on the surprise, it was great to see her reaction! More

Great experience My salesman, Matt Weston, made the experience exceptional. He worked hard and came across as someone I could trust. The purchase price negotiation was My salesman, Matt Weston, made the experience exceptional. He worked hard and came across as someone I could trust. The purchase price negotiation was also a very good experience. More

Outstanding dealer! This is our 2nd Subaru. We have been dealing with this salesperson for our last 4 cars. Won’t go anywhere else. Friendly, professional, no games! This is our 2nd Subaru. We have been dealing with this salesperson for our last 4 cars. Won’t go anywhere else. Friendly, professional, no games! More

Our first Subaru! The sales and finance reps were friendly, informative and made sure we knew everything that was invovled with our new vehicle lease. We got our First The sales and finance reps were friendly, informative and made sure we knew everything that was invovled with our new vehicle lease. We got our First Forrester and love it! More

Service Department Survey Customer service was very friendly and accommodating! I was in and out in 45 minutes or less. I was very satisfied, as always, with my experience! Customer service was very friendly and accommodating! I was in and out in 45 minutes or less. I was very satisfied, as always, with my experience! More