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Fox Toyota

Auburn, NY

3.0
84 Reviews

188 Grant Ave.

Auburn, NY

13021

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84 Reviews of Fox Toyota

May 13, 2021

The vehicle was taken in at the scheduled time and the repair was finished in the expected amount of time. Very courteous and helpful staff. More

by lannykb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 10, 2021

Experience with this dealership and salesman was fine. However, after I got home and my son was checking out the car he discovered there’s no spare and no jack. Now I have to call for a service appointme More

by Tricia004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, mike
April 08, 2021

Just bought a new Highlander XLE from Fox Toyota and am very happy! Scott Micho went the extra mile to make sure all my questions were answered. Found all the staff to be friendly and very helpful. Overall More

by dsalati46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Micho ,Dave in finance
Apr 12, 2021 -

Fox Toyota responded

At Fox Toyota Subaru, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Fox Toyota Subaru Team

February 13, 2021

We stopped in looking for a minivan. We weren't in the best place financially but working with Gabe, who kept her eye out for exactly what we wanted, she was able to get us everything and more at the righ More

by lmaywalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
Feb 18, 2021 -

Fox Toyota responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Fox Toyota Subaru (NY). Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Fox Toyota Subaru Team

December 30, 2020

Thank you Jalin. While we did not purchase today, Jalin was very helpful, first in interviewing us to learn what we were looking for, then matching that to inventory, arranging the test drive and communica More

by Ken & Kathy Finch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bolcourt
December 16, 2020

Pleasantly surprised! Out for a drive, stopped to look and ended up buying a vehicle! Scott Micho was not only helpful but what a great personality! From looking at vehicles to working w sales and finance More

by ciocironnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micho, Scott
December 02, 2020

I've used Fox Toyota since 2006 for all of my service work because of the: - Service writer's assistance in identifying recommended maintenance based on vehicle mileage, age, and the season. - Complete More

by c.b.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole & George
October 13, 2020

I always recommend Fox to friends and family. I have always experienced great sales and service with Fox at both the Dodge and Toyota locations. Highly recommended! More

by katrinamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
September 17, 2020

Good sales service. The vehicle I just bought two weeks ago has squeaky brake pads, warped rotors bad parking brake and out of alignment. Sad. More

by sbaldino91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colleen
March 19, 2020

I had my service light come on in my 2018 Camry. I took it to Fox Toyota and they had to replace the water pump. I dropped my car off and came back for it. When I dropped the person off to pick it up, half More

by Spatchen
Recommend Dealer
No
Employees Worked With
Service desk
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