Fox Toyota

Service Department Survey Customer service was very friendly and accommodating! I was in and out in 45 minutes or less. I was very satisfied, as always, with my experience! Customer service was very friendly and accommodating! I was in and out in 45 minutes or less. I was very satisfied, as always, with my experience! More

Professional and Nice People here. I actually bought a Subaru here. I appreciate that Sean and Clint really cared about my demand and tried their best to satisfy my picky requirements. I actually bought a Subaru here. I appreciate that Sean and Clint really cared about my demand and tried their best to satisfy my picky requirements. More

Fox Toyota was able to locate rattle noise & then fix it The service Department was able to replace the heat shield on my truck. Although, they had to order the new one and I had to make another 45 minute t The service Department was able to replace the heat shield on my truck. Although, they had to order the new one and I had to make another 45 minute trip to your dealership to have it fixed. They also took the time to make sure it was covered under my warranty. They did a great job...my only complaint is how far your dealership is away from my home. Regardless, I will continue to come to your dealership as I am not happy with any other Toyota dealership that is closer to my home. More

Pleasantly surprised We were hesitant to even look at a vehicle at a dealership as large as this one. However, we were pleasantly surprised from the initial phone call to We were hesitant to even look at a vehicle at a dealership as large as this one. However, we were pleasantly surprised from the initial phone call to driving our pre-owned vehicle off the lot. Our sales associate, Sean, was polite and respectful and did not pressure us to buy a different vehicle than the one we were interested in. He efficiently processed our paperwork and went above and beyond to help us out with questions that arose before, during, and even after the sale. While most of our dealings were with Sean, we were also treated well by everyone we spoke with at this dealership. More

Satisfied customer Pleasant staff, clean comfortable waiting area. I love that my dog can accompany me! My oil change was done quickly and I was pleased with the quick s Pleasant staff, clean comfortable waiting area. I love that my dog can accompany me! My oil change was done quickly and I was pleased with the quick service. More

Outstanding Service and Quality Work I have been taking my 2010 Corolla to Fox since I bought it used from them. The staff at the desk is always very polite, informative and helpful. The I have been taking my 2010 Corolla to Fox since I bought it used from them. The staff at the desk is always very polite, informative and helpful. The mechanics do quality work. I trust Fox to do all the work that needs to be done to my car from oil changes to buying tires. I trust their recommendations and their work. They do a great job. More

Mislead on 4Runner pricing When I bought my 2017 4Runner TR5 I was told it was a "Niche" vehicle, High demand, low production and Fox Toyota was NOT motivated to ever move much When I bought my 2017 4Runner TR5 I was told it was a "Niche" vehicle, High demand, low production and Fox Toyota was NOT motivated to ever move much off sticker price. I was told I was given a great deal. A few weeks later I found out Fox was offering over $2500 off the limited 4Runner. Since I upgraded the sound system and plan on new tires and wheels the total cost I incurred would have been the same as buying the UPGRADED limited with bigger wheels/tires, better sound system, moon roof and better suspension plus real leather. My SR5 is nice but I could have gotten all the extras for the same price!! When you say you never come off sticker then turn around and come down over $2500 that's not the way to attract long term customers. Do your homework before coming here. My salesman , Jim Soules is a pro, Jane threw him under the bus on pricing. BAD Taste in my mouth. More

Repair visit They went above and beyond to help me get my car back on the road. Very nice job! The technicians were very accommodating to my needs and explained wh They went above and beyond to help me get my car back on the road. Very nice job! The technicians were very accommodating to my needs and explained what the problem was. Thank you! More

Fox Toyota Auburn NY total xxxx bags ! Had a deal on a used car with down payment,,,,General Manager, Rob gave his word they would warranty the ac on the car because there were issues,,,,th Had a deal on a used car with down payment,,,,General Manager, Rob gave his word they would warranty the ac on the car because there were issues,,,,then he changed his mind AFTER another customer offered him more for the car I had a deposit on !!! Knowing that would make me back out of the deal,,,this guy is a typical used car salesman,,,screw over a local customer !!!! xxx Total xxxxxxxx ! Im sending ALL my friends and customers to Dimeaco in Geneva NY ...They are an HONEST dealer !!!! More

Great customer service Took very good care of me and answered all my questions. The speed in witch they delivered the vehicle was remarkable. I am sure they wil do the same Took very good care of me and answered all my questions. The speed in witch they delivered the vehicle was remarkable. I am sure they wil do the same with any service needs that I may need in the future. More